I visit spas in hotels around the country as we travel regularly. While staying at the Brown Palace (my favorite hotel!) I had a spa day with facial, massage and scrub/ wrap. I was lucky enough to have Shai as my Esthetician for an 80 minute facial which she customized for me. It was the best I ever had, with luxurious, nurturing additions such as massages to my feet, arms and shoulders. Her manner, personality, warmth, and connected presence, plus her skill level and the fabulous products she used (mostly Sonya Dakar) made my skin glowing and my soul at peace. I will look her up for sure when in Denver again. I had a wonderful lunch after, as the hotel also has fabulous food. The staff was friendly and unpretentious as can sometimes be the case. Aaah, what a lovely experience!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 20, 2012
We are thrilled to here you had a wonderful experience while visiting our hotel and spa. Shai Albright has been with the hotel since the spa opened in 2005. She is a talented Esthetician and makes clients feel extremely pampered. She will be thrilled to know she was mention on our Trip Advisor site.
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Thank you so much for sharing your experience for others to view.
Director of Spa and Retail
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.