Valentines Day 2009 - Me & my girlfriend travelled over 150 miles each way to stay at Wokefield Park with one single request of staying in a modern room which was promised to us by the hotel. On arrival, we were showed to an old, un-refurbished room which looked like Butlins 1980s. Such a dissapointment, because they had double booked us. We were then finally granted our demand for a new room (as promised previously), only to find on moving all our luggage to this new room, that another couple were already sitting on the bed in there! (who had also been messed around!) Upon yet more asking, we were eventually were given a 3rd room, which must've upset another couple who were removed from it!! I would say very unorganised reception & booking staff! Shambles!! The hotel itself is nice & modern (do ask for a modern room, not a traditional!). I would double check you have one prior to travelling!
Food at the restaurant was average at best, especially for £35 each. They messed the service order of our food up somehow & forgot to offer us the Valentines free Champagne, & one very lost waiter tried to offer us a starter 3 times even thought we were eating desert! Absolute shambles in what is a very nice looking hotel - dissapointment!
- Official Description (provided by the hotel):
- The Mansion House has 87 luxury bedrooms each with unique features and Wellington Lodge has 40 modern en-suite bedrooms. All refurbished accommodation features en suite, free high speed internet access, LCD TV with Sky Channels, DDI telephones and hospitality tray. Meeting & Syndicate Rooms: 18 meeting rooms & 36 syndicate rooms with main rooms offering natural daylight and a maximum capacity of 450. Leisure-time: Indoor pool, mini-gym, fishing, ropes course, golf - 18 hole championship course, driving range, pro shop, putting green. ... more less
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- Also Known As:
- De Vere Venues Wokefield Park Hotel Reading