As a former employee of Extended Stay Hotels, I am sad that I have to write such a poor review of this hotel.
The location was o.k., but somewhat of a drive to the attractions that we wanted to see.
Our room was dirty. There was grease spots on the refrigerator, cupboards and stove backsplash. The bathroom vent had 1/4 inch of dust on it. The bathroom door lock was broken. The tub had scum stains. The carpet was dirty-needed a good shampoo. Our telephone did not work, even when getting a new one from the front desk.
The hotel itself was o.k., although the front trash bin was overflowing for 2 days and the stairwells were dirty.
The staff at check in was pleasant enough, but the other staff had a ho hum attitude.
I would not stay at this ESA. Two nights earlier we stayed at the Des Moines location and our experience was much better.
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- Also Known As:
- Extended Stayamerica Colorado Springs - West Hotel Colorado Springs
- Extended Stay Colorado Springs
- Colorado Springs Extended Stay