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“2012 Jeep X games” 5 of 5 stars
Review of SilverWood Hotel & Conference Center

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SilverWood Hotel & Conference Center
3.0 of 5 Hotel   |   505 Popes Bluff Trail, (Park Plaza Garden of the Gods), Colorado Springs, CO 80907   |  
Hotel amenities
Ranked #66 of 106 Hotels in Colorado Springs
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“2012 Jeep X games”
5 of 5 stars Reviewed January 30, 2012

I was a guest of Jeep at the 2012 X games and they put us up the the Silverwood Hotel at Snowmass just outside of Aspen.
We had a wonderful stay there. The room was clean, staff in all areas were friendly. It was interesting talking to some of the staff working there from foreign countries on work visas.
Personally, I manage a hotel, and I would recommend the Silverwood highly.

Room Tip: Great hotel for skiiers. Can ski in and ski out of.
See more room tips
  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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40 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Lindsborg, Kansas
1 review
3 of 5 stars Reviewed September 4, 2007

We stayed at the Silverwood over Labor Day Weekend. I was a little aprehensive about cleanliness of the rooms after reading some of the reviews, but this was not an issue. We had a nice, clean room with a king bed. Part of the reason I booked this hotel was the raving reviews about the free made-to-order breakfast; however, we like to get up early and hike and since they do not start breakfast until 6:30 we ate at the Village Inn across the street which is open 24/7. So keep this in mind if you are an early bird. The hotel is back off the main road and centrally located to a lot of the sights and hiking trails which was handy. Our experience was ok, but I don't think we will book there again.

  • Stayed August 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Grand Rapids, Minnesota
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 30, 2007

We decided to go to the Springs at the last minute and were having a hard time finding decent hotels that weren't booked (there was some big athletic event in town.) Since we were staying for 5 days, we wanted something a little better than a budget hotel but didn't want to break the bank either. For us, the Silverwood fit the bill nicely.

Location: Good. Close to the Interstate but not right ON the interstate. Convenient to many of the tourist attractions with gas/restaurants nearby.

Rooms: Nice and big with comfortable beds. Unlike other reviews I've read, our room was nicely updated and clean. All rooms come with a balcony or patio. (We're smokers but don't like to smoke inside, so a non-smoking room with a balcony is ideal for us.) Bathroom was on the small side, but everything worked and it was clean. One thing that was annoying is we kept having to ask for extra washcloths--there were two of us but they only left one clean washcloth every day--not sure if there was some big washcloth shortage or what! Cable TV selection was limited, would have been nice if there were a few more channels to choose from. We also didn't get a fridge/micro as we saw in the pics on the hotel website. Not a huge deal, but disappointing.

Ammenities: Pool area was OK. Hot tub was warm but the jets didn't really work. Would have been nice if there was more than one "courtesy" computer for those of who don't have laptops. Had to wait in line or go at odd hours to check our email. The made-to-order breakfast, as others have said, was great. On busy days we had to wait in a long line though. The set-up could have also been better...i.e., having the beverages at a separate station so you don't constantly have people cutting in front of you to get more coffee or juice or whatever. The free happy hour at the bar was nice!

Staff: Very friendly and helpful, especially the breakfast and happy hour staff. Couldn't ask for better.

Overall: Quite acceptable for under $100 a night during peak season in Colorado Springs. Could use some small improvements, but I would stay there again.

  • Liked — Location, size of rooms, breakfast/happy hour, friendly staff
  • Disliked — Weird washcloth shortage
  • Stayed August 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Nassau, New York
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 19, 2007

and I don’t think it deserves a 3-star rating. Checking in took a while, because it seemed that everyone in front of me had some issue. When we arrived in our “newly renovated” room, it didn’t appear “new” at all. The beds and furniture seemed “newer” and the tub and shower area looked redone, but the wallpaper, carpeting and rest of the bathroom looked old and worn. In fact, I noticed that under the bathroom vanity a towel was wrapped around the sink pipe and there was a huge hole in the wall that they sloppily attempted to cover up with some sort of plastic cover. Also, there was used soap (and a hair) in the shower leftover from the previous guest. We called to get it removed as well as to get a light bulb replaced and some extra towels. It took about 45 minutes to an hour for someone to come and they didn’t even remove the old soap. One more thing about the bathroom—our toilet didn’t work properly and after every couple of flushes my husband would have to remove the tank lid and reconnect the chain that kept slipping off. I told the front desk about this twice, but I don’t know if they ever sent anyone and if they did, they never fixed the problem. (So if you want a properly working toilet, don’t stay in room 239). Housekeeping was minimal—never really cleaned out the tub when they came—just replaced towels. Never felt that the bathroom/room was very clean. As for noise, we didn’t find the hallways or rooms particularly noisy and the hotel was completely booked the weekend we were there. However, our air conditioner sounded like a freight train. If you started to doze off or were in a light sleep and it kicked in, it would wake you up and keep you up. As for security, the card-access only door into our building was sometimes working and other times anyone could open it, or, better yet, it was propped open. As for the pool area (and this was one of the reasons I chose this hotel—it had an outdoor pool) it was pretty old like the rest of the building and in need of some major repair/maintenance. It also wasn’t that clean (my children kept finding floating dead bugs) and the hot tub was out of order (not that I would have let anyone in my family go in that hot tub anyway). It was also open until 10 pm, but when we walked by at night there didn’t seem to be any lighting.

On a positive note (yes, I do have one), the location is great. It’s on Garden of the Gods Road, right off of 25 and not too far from anything. As for the breakfast, I have to agree with previous reviews that it was excellent. The made-to-order eggs/omelets and pancakes, along with fresh fruit made the rest of the hotel bearable. We also never encountered any huge lines, as was mentioned in a previous review. The chefs were always smiling and friendly, as was the wait staff at the Bucking Toad, where the breakfast was served. Just had to get there before 9:30 when they start clearing everything away (although one of the waitresses said if I was looking for something that they had put away, just let them know and they would get it for me). Also, twice we went down to the Bucking Toad for dinner and the food was surprisingly good and reasonable. It was nice to have the option of eating a decent meal at the hotel when it was late and we didn’t feel like venturing out again. There were also several good restaurants nearby. The Fire Rock Grill across the street had an excellent steak dinner (reasonably priced), although they were short-staffed when we were there and our waitress was a little frazzled, and the 3 Jarritas Famiy Mexican Restaurant (take the road behind the hotel heading toward 25, next to Days Inn) was an excellent authentic Mexican restaurant with a great atmosphere and friendly service.

Overall, I would not recommend this hotel (unless you don’t care about cleanliness and/or working toilets). It is not surprising to me to read in one of the recent reviews that it’s closing—maybe that’s part of the problem; they’ve just given up. Too bad, it’s a great location and with the right management and some real renovating, it could be a decent hotel.

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Milwaukee WI
19 reviews 19 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 17, 2007

We spent 5 days in Estes Park, and then traveled to Colorado Springs. We were pleasantly suprised to see how nice the Silverwood was. Compared to the other hotels in the area, it was by far one of the better choices. It is very close to all the fun tourist type attractions, and close to alot of restaurants. The on site restaurant provided an awesome (free) cook to order breakfast that was OUTSTANDING. The pool was clean, but the hot tub was not in working order. We liked the private internet access room. We did not encounter any noise issues, and we went at peak travel time. I was impressed, and would stay there again!! Staff was very friendly and helpful.

Stayed August 2007
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1 review
1 of 5 stars Reviewed August 15, 2007

We just returned from Colorado Springs where one of my children competed in the State Games of America. The city itself was great, but the hotel we chose was......in a word....seedy.
I was so surprised after reading all the positive reviews. I would have left, but all the hotels in the area were booked due to the State Games. First of all we had 2 adults and 2 grown kids in the room. I had booked a room with 2 queens, frig/microwave. We were given a room with 2 doubles, no frig/microwave. They said they were full and could do nothing about the bed size. We only had enough towels, etc. for 2 people, and when I called for more, they never arrived. The furniture was stained, the carpeting was stained. The curtains were broken. The beds had sheets with holes in them that barely fit the beds. Every morning we woke up to sheets that had come off and found ourselves on bare mattresses - there were no mattress covers.
They delivered to us the second day, on a hand truck, a very old frig and microwave, neither of which worked and we had to have maintenance men come to our room and work on them. Barely worked after that. There were room service trays with old food on them every day in the halls (pick up was apparently once a day).
The light on our porch flickered on and off constantly (had to keep the broken curtains pulled over). One day they negrlected to make up our room. Rooms were dirty (gross behind the bed - old toe nails, etc). Now for the breadfast. OK - it was cook to order and it was included with the price. But this is a large hotel, and the way they had it set up, you had to get into a cafeteria style line and wait for everything (instead for example - having stations to get say... coffee). Every morning you had to get into this huge line of at least 30-50 people and wait as the made to order breakfast was made. And if you wanted a second cup of coffee - back into the line. Honestly, it was so rediculous that we only ate there 2 days out of the 5, and went to Denny's on the other days. It was a lower cost hotel, but there are so many other choices in the area, newer, cleaner, and just as reasonalbly priced. We travel a lot with our kids - and we would absolutely not recommend this place.

  • Disliked — Everything
  • Stayed August 2007, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Fort Worth Texas
1 review
5 of 5 stars Reviewed August 12, 2007

We did a last min. search and found this gem. We read some of the reviews and for the price we had to find out for ourselves. Room was great, very large and well taken care of. The morning made to order breakfast was great! Omelets were the best! Evening Happy hour was also a great time to have. I don't think you can find a Hotel that has free breakfast and drinks included in the price of the room!!! The Bucking Toad had really great drinks, food and atmosphere. Kudos to Rod the bartender! Also Wendy our waitress was a keeper. We were sad to hear that the hotel will soon be closed! I would hope that the owner who we saw but did not get to meet would reconsider. We would recommend this awesome home away from home to everyone! Our vacation would not have been the same! Oh and Friday and Saturday nights is Karaoke is a blast! Even the kids got to sing!

  • Liked — Every thing
  • Disliked — That they will be closing soon!!!
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SilverWood Hotel & Conference Center

Address: 505 Popes Bluff Trail, (Park Plaza Garden of the Gods), Colorado Springs, CO 80907
Location: United States > Colorado > El Paso County > Colorado Springs
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 106 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — SilverWood Hotel & Conference Center 3*
Number of rooms: 200
Official Description (provided by the hotel):
In the shadow of Pike's Peak, minutes from Garden of the Gods, Silverwood Hotel & Conference Center is minutes from everywhere you want to be in Colorado Springs. A free, hot western style cooked to order breakfast and a two hour complimentary manager's reception with free cocktails is included the room rate. We also feature 10,000 square feet of meeting and conference space. ... more   less 
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Also Known As:
Silverwood Hotel And Conference Center

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