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“Good Hotel for Business traveler.” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Colorado Springs

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DoubleTree by Hilton Hotel Colorado Springs
3.5 of 5 Hotel   |   1775 E Cheyenne Mtn Blvd, Colorado Springs, CO 80906   |  
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Hotel amenities
Special Offer
Free Breakfast & Wifi
Ranked #28 of 105 Hotels in Colorado Springs
Certificate of Excellence 2014
Longmont, United States
1 review
“Good Hotel for Business traveler.”
4 of 5 stars Reviewed May 21, 2014

Well suited for business conference locations, multimedia provisions, WI-FI, etc. Restaurant centrally located, large facility, works nicely for the traveler. I did experience very noisy hallway problem in the early AM with a college(?) student group--shouting, horseplay, loud talking, cursing . . . woke me up! I should have called front desk, I suspect this is an isolated and infrequent problem not reflective of the overall situation.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 22, 2014
Dear FrankN - Thank you so much for taking the time to post a review of your recent stay with us. We are very pleased to hear that you found our property to meet your business needs & that you had a positive experience. Our staff works very hard each & every day to deliver the service each guest deserves. We will look forward to serving you again the next time you are in the Springs. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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605 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Houston, Texas
1 review
5 of 5 stars Reviewed May 18, 2014

Great if you are going to the World Arena since it is within walking distance. Food close by, hotel clean, very friendly employees willing to help with anything you need. Will definitely stay here next trip.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 19, 2014
Dear txfootballgurl - We are so pleased to hear that you enjoyed our property during your recent stay. We certainly agree that we have such a convenient location not only to the World Arena but shopping, restaurants & a multi-plex movie theatre. Thank you for taking a few moments to post a review. We really value our customer's feedback. Come back & see us! We'll have a warm chocolate chip cookie waiting for you!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 17, 2014

This was one of the most beautiful Doubletree's that we have stayed in. The location is right off the interstate and convenient to shopping and the attractions. The staff at this location gives impeccable service. Richard and Michelle are to be commended for their excellent customer service. Both went above and beyond to accommodate the guest. I witnessed Michelle interacting with another guest and she gave top notch service. The hotel is huge and there is a lot of walking involved to get around the hotel but it is so beautiful you really don't notice. The room was sparkling clean with a spacious bathroom and we had a great view of the courtyard area as well as the mountains. We did not utilize the restaurant or room service so I cannot tell anything about the restaurant. I highly recommend this location when in Colorado Springs.

Room Tip: Ask for a room facing the courtyard.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 19, 2014
Dear Nascarlady - Thank you so much for the kind words you posted in your recent review of our property. We really appreciate it & are so pleased that you had such a positive experience during your recent stay. We will most certainly pass on the comments to the team members that you mentioned. All of our staff work extremely hard in providing all of our guests with superior customer service. So glad you noticed! We look forward to serving you again in the near future when you're back in the Springs. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Valley, AZ, United States
1 review
5 of 5 stars Reviewed May 15, 2014

We arrived at the Colorado Springs DoubleTree Hotel during a Mothers Day blizzard, and we were very tired and frazzled. The front desk upgraded us to a wonderful suite. It was a great port in the storm. We'll certainly seek out that hotel again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 16, 2014
Dear WilliamM - That certainly was quite the storm we had over Mother's Day & can only imagine how tired you must of been from such travels. We are very pleased to hear that our Front Desk recognized this & provided you with a nice upgrade. It can truly be the little things that impact a guest's experience. Thank you for posting your review & we look forward to serving you again the next time you are in the Springs.

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valrico, United States
1 review
4 of 5 stars Reviewed May 10, 2014

This hotel is very well maintained and the staff works to make you stay an enjoyable one. The rooms are nice and comfortable, and amenities like an in-room refrigerator and microwave are available. The only criticism that I had was that that the service at the breakfast buffet was spotty on some mornings, and a bit pricey given the level of service.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 12, 2014
Dear WilliamJ - Thank you for the comments you posted about your recent stay with us. We're pleased to hear that you had an enjoyable stay. We will pass on your breakfast service comments in order to improve. That's why customer feedback is so valuable! We do hope we will have the pleasure of serving you again in the future. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas
Top Contributor
160 reviews 160 reviews
57 hotel reviews
Reviews in 52 cities Reviews in 52 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 9, 2014

The airport shuttle was why I booked this hotel, I did not want to rent a car. Check in was easy, and my room was clean and fresh. I ate at the restaurant both nights and the food and service were great. The fitness center was fair, and the pool had bugs.

Room Tip: Try to face west or the sun will wake you up early
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 12, 2014
Dear ThomasK - We appreciate you taking a few moments to post a review of our property. It's valuable & important to us to get our customer's feedback. We're pleased to hear that you had an enjoyable stay which means we're doing what we are supposed to be doing.......having a good, clean product & delivering superior customer service. We hope you choose us again the next time you are in the Springs. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leola
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 8, 2014

Upon arriving, the check-in was expedited and went smoothly. Our room was excellent. The staff including auxiliary staff we encountered doing routine cleaning and maintenance were very helpful as well as friendly. The convention facilities were very good. The food we encountered was at all times very good. The breakfast buffet was very nice especially the additional choice of omelets of our choosing.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 9, 2014
Dear DonaldS - Thank you so much for taking the time to post a review of our property. We truly value our customer's feedback. We are pleased to hear that you had a good experience while attending your recent convention. Our staff is committed to providing outstanding customer service so it's nice to hear their efforts are noticed. We hope we have the pleasure of serving you again the next time you are in the Springs. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Colorado Springs

Address: 1775 E Cheyenne Mtn Blvd, Colorado Springs, CO 80906
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Colorado Springs
#18 Business Hotel in Colorado Springs
#28 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Colorado Springs 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
Make the DoubleTree by Hilton Colorado Springs your first stop when traveling to Colorado. Our Colorado Springs hotel is just off of I-25 and offers a complimentary shuttle to the Colorado Springs Airport. Walk to the World Arena Event Center just two blocks from the hotel. With scenic Colorado Rocky Mountain views of Pikes Peak and Cheyenne Mountain, our hotel is the perfect place to relax for both business and leisure travelers. Walk into the warm ambiance of our newly renovated Colorado Springs hotel and immediately feel like family as our friendly staff welcomes you with a warm chocolate chip cookie and superior customer service at check-in. During your stay, you can enjoy a convenient, casual breakfast, lunch or dinner in our hotel restaurants, Maxi's Bar and Grille and Atrium Cafe. If you prefer to go out, our ideal location is within walking distance of the restaurants, shopping and a 20-screen theater. Once you return to the hotel from a long day of business or leisure activities, we have plenty of ways to unwind and enjoy yourself. From dancing to a relaxing glass of wine in our new Quiet Wine Bar, heated indoor pool, inviting exterior courtyard, fitness center, and beautiful guest rooms (complete with ultra, high-speed wireless internet access), you're sure to find the perfect setting for your Rocky Mountain getaway. Don't forget to check out our DoubleTree Colorado Springs hotel specials for additional savings. Book one of our packages today, there's one for every budget. Check out all the great activities nearby: • Pikes Peak & the Cog Railway • Cheyenne Mountain Zoo • Seven Falls • Cave of the Winds • Ancient Native American cliff dwellings at Manitou Springs • U.S. Olympic Training Center • "Garden of the Gods" • Royal Gorge You can also enjoy hiking, fishing, horseback riding, golfing, sightseeing, jogging or hot air ballooning in the area. ... more   less 
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Also Known As:
Doubletree Colorado Springs
Colorado Springs Doubletree

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