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“Generally a Good Experience” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Colorado Springs

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DoubleTree by Hilton Hotel Colorado Springs
3.5 of 5 Hotel   |   1775 E Cheyenne Mtn Blvd, Colorado Springs, CO 80906   |  
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Ranked #24 of 106 Hotels in Colorado Springs
Valrico, United States
1 review
“Generally a Good Experience”
4 of 5 stars Reviewed May 10, 2014

This hotel is very well maintained and the staff works to make you stay an enjoyable one. The rooms are nice and comfortable, and amenities like an in-room refrigerator and microwave are available. The only criticism that I had was that that the service at the breakfast buffet was spotty on some mornings, and a bit pricey given the level of service.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 12, 2014
Dear WilliamJ - Thank you for the comments you posted about your recent stay with us. We're pleased to hear that you had an enjoyable stay. We will pass on your breakfast service comments in order to improve. That's why customer feedback is so valuable! We do hope we will have the pleasure of serving you again in the future. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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525 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Seguin, TX
Top Contributor
151 reviews 151 reviews
54 hotel reviews
Reviews in 51 cities Reviews in 51 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 9, 2014

The airport shuttle was why I booked this hotel, I did not want to rent a car. Check in was easy, and my room was clean and fresh. I ate at the restaurant both nights and the food and service were great. The fitness center was fair, and the pool had bugs.

Room Tip: Try to face west or the sun will wake you up early
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 12, 2014
Dear ThomasK - We appreciate you taking a few moments to post a review of our property. It's valuable & important to us to get our customer's feedback. We're pleased to hear that you had an enjoyable stay which means we're doing what we are supposed to be doing.......having a good, clean product & delivering superior customer service. We hope you choose us again the next time you are in the Springs. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leola
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 8, 2014

Upon arriving, the check-in was expedited and went smoothly. Our room was excellent. The staff including auxiliary staff we encountered doing routine cleaning and maintenance were very helpful as well as friendly. The convention facilities were very good. The food we encountered was at all times very good. The breakfast buffet was very nice especially the additional choice of omelets of our choosing.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 9, 2014
Dear DonaldS - Thank you so much for taking the time to post a review of our property. We truly value our customer's feedback. We are pleased to hear that you had a good experience while attending your recent convention. Our staff is committed to providing outstanding customer service so it's nice to hear their efforts are noticed. We hope we have the pleasure of serving you again the next time you are in the Springs. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sunnyvale, United States
1 review
5 of 5 stars Reviewed May 6, 2014

We normally stay at this hotel. On this visit we decided to stay at another well known chain in downtown Colo Spgs. What a mistake. We booked our last night back at the Double Tree and will always stay here!!!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 7, 2014
Dear ShannonH - Congratulations on your new grandbaby! Thanks so much for the kind words you posted on your recent review. We're so pleased that you came back to DoubleTree & appreciate your loyalty! Hope you will visit again soon & we will have a warm chocolate chip cookie waiting for you! Thanks again.

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, United States
1 review
5 of 5 stars Reviewed May 4, 2014

My husband and I stayed here on their military romance package after his deployment. When his flight back was delayed they were wonderful to work with and changed our reservations without any fuss. The room service was pretty good, the pool and fitness center were wonderful, and it is very close to a movie theater and all sorts of restaurants/shopping as well as many of the local attractions. We would definitely stay here again!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 5, 2014
Dear RoynanM - First of all, WELCOME HOME to your husband from his deployment! We know how happy you must be to have him home, safe & sound. We strongly support our troops & thank him for all his service in protecting our freedom! Thank you for the review you posted on your recent stay. We are pleased to hear that you enjoyed our Military Romance package & found some special time for yourselves, you deserve it! We look forward to having you stay with us again & please, tell your friends! Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Junta, United States
1 review
5 of 5 stars Reviewed May 1, 2014

We stayed in the hotel for the weekend while our Daughter was playing softball at the Ft. Carson Base. It was a very nice, clean hotel. We were gone most of the day, but still very nice. Did go down to the Wine bar after the long day of games, and the bar tender was very nice, we had a nice relaxing evening.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 2, 2014
Dear MelonieL - We are so pleased to hear that you enjoyed your recent stay with us while your daughter played softball at Ft. Carson. Our location is quite near the base which I'm sure was convenient for you. We appreciate the kinds words & you taking the time to post a review. We hope you come back to see us in the near future. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, Michigan
Top Contributor
173 reviews 173 reviews
64 hotel reviews
Reviews in 49 cities Reviews in 49 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed May 1, 2014

The hotel is ok. It was quiet. The staff was pleasant. The restaurant was good for breakfast. But, the rooms are very dark, they need more lighting in them. The bathrooms are well lit, but the rooms are dark. The carpet in the hall ways and common areas is showing signs of age and fading. The Lobby space seems dated too.
The layout is flat with a lot of walking between areas. Eventually figured out where to park (not the front door)

Room Tip: Ask for a room on the inside to have less noise from hi-way.
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, May 2, 2014
Dear PhoenisSunDog - Receiving feedback from our customers is always very valuable to us. Thank you for taking a few moments to post a review. We will take your comments to heart & most definitely pass them along to the appropriate management. We do hope we have the pleasure of serving you again the next time you are in the Springs. Thanks again.

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Colorado Springs

Address: 1775 E Cheyenne Mtn Blvd, Colorado Springs, CO 80906
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Colorado Springs
#15 Romantic Hotel in Colorado Springs
#29 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Colorado Springs 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
Make the DoubleTree by Hilton Colorado Springs your first stop when traveling to Colorado. Our Colorado Springs hotel is just off of I-25 and offers a complimentary shuttle to the Colorado Springs Airport. Walk to the World Arena Event Center just two blocks from the hotel. With scenic Colorado Rocky Mountain views of Pikes Peak and Cheyenne Mountain, our hotel is the perfect place to relax for both business and leisure travelers. Walk into the warm ambiance of our newly renovated Colorado Springs hotel and immediately feel like family as our friendly staff welcomes you with a warm chocolate chip cookie and superior customer service at check-in. During your stay, you can enjoy a convenient, casual breakfast, lunch or dinner in our hotel restaurants, Maxi's Bar and Grille and Atrium Cafe. If you prefer to go out, our ideal location is within walking distance of the restaurants, shopping and a 20-screen theater. Once you return to the hotel from a long day of business or leisure activities, we have plenty of ways to unwind and enjoy yourself. From dancing to a relaxing glass of wine in our new Quiet Wine Bar, heated indoor pool, inviting exterior courtyard, fitness center, and beautiful guest rooms (complete with ultra, high-speed wireless internet access), you're sure to find the perfect setting for your Rocky Mountain getaway. Don't forget to check out our DoubleTree Colorado Springs hotel specials for additional savings. Book one of our packages today, there's one for every budget. Check out all the great activities nearby: • Pikes Peak & the Cog Railway • Cheyenne Mountain Zoo • Seven Falls • Cave of the Winds • Ancient Native American cliff dwellings at Manitou Springs • U.S. Olympic Training Center • "Garden of the Gods" • Royal Gorge You can also enjoy hiking, fishing, horseback riding, golfing, sightseeing, jogging or hot air ballooning in the area. ... more   less 
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Also Known As:
Doubletree Colorado Springs
Colorado Springs Doubletree

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