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“Clean but dated” 3 of 5 stars
Review of Travelodge Colorado Springs

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Travelodge Colorado Springs
2.0 of 5 Motel   |   2625 Ore Mill Rd., Colorado Springs, CO 80904   |  
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Special Offer
Free High Speed Internet
Ranked #83 of 105 Hotels in Colorado Springs
Monte Vista, Colorado
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Clean but dated”
3 of 5 stars Reviewed April 3, 2014

The room was clean for the most part, but there were what looked like blood stains on the carpet as well as a horrendous paint job throughout the entire room.The hotel in general has a very dated feel to it (worn out shelving in the bathroom, popcorn ceilings, box tv's, dated appliances in the room, etc.) Overall, okay place to stay just for one night.

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelodge2625, General Manager at Travelodge Colorado Springs, responded to this review, April 23, 2014
lynnaebv,

Thank you for your recent review of the Travelodge of Colorado Springs. We appreciate the feedback reguarding the overall apperance of your room and how it affected your stay with us. We have been doing few upgrades in our rooms, and are working on having all of the rooms completed as quickly as we can.
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543 reviews from our community

Traveler rating
    139
    131
    116
    81
    76
See reviews for
218
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57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Canton, Illinois, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 27, 2014

I reserved this room under the Wyndham Rewards website for a regular King Bed Size room. I got this on an invited special because I am a Wyndham Rewards Visa card holder...$41.02 includes tax. When I arrived, I was told I was changed to a Queen Bed Size and later told it was handicapped. I asked if there was any compensation for being moved down to a Queen Size Bed, The lady at the desk said I had already gotten such a good deal, that a monetary gift could not be given. She went on to explain that she decides in the morning of the day of arrivals, she assigns the rooms. At that point we knew we were traded down because of what we paid online for our room...ie: Customer serving the Hotel. We were discouraged from a King Room that was off the lobby because it was so noisy, but when we got to the Handicap room, plaster was falling off the ceiling over the shower and the floor was filthy. We did take the King room by the lobby, she was right, it was noisy..next to the stairs going up and next to the ice machine, but we wanted noise more then a room that was falling apart. Bad management! Heidi, the manager overnight was amazing though. She opened breakfast early that got us on the road almost an hour early + was truly sorry for what had happened to us. I believe the managers name is Candy who would be responsible for devaluing us for the amount we paid. NOT WORTH THE SAVINGS BY ANY MEANS and Wyndham was contacted.

Room Tip: Keep in mind, when you pay for a room, you deserve exactly what you paid for. Do not let them railro...
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  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelodge2625, General Manager at Travelodge Colorado Springs, responded to this review, March 31, 2014
Sheri S,

Thank you for your recent review of the Travelodge of Colorado Springs. It is disappointing to hear we did not provide the level of care and service we hold ourselves to, and try to extend to every guest, no matter the situation. We are investigating the incident, and will follow with disciplinary action as needed, once complete. We would love to have you stay with us again to show you we can do better, and would not disappoint twice.

All of our employees work hard, and try to go the extra mile to ensure all of the guest who choose to stay with receive the same level of care. Weather there is an issue, complaint, or they had a great stay, we do strive to have every guest leave our facility feeling satisfied and cared about. Because of our staff service we are one of the few hotels that score high on most review sites, and we did not live up to that distinguishment.
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Loveland, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

The room was clean. Staff were great!! Pet friendly, that was a big bonus. I will stay there again!! I work in the COS area, for the price you can't beat it!!

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelodge2625, General Manager at Travelodge Colorado Springs, responded to this review, April 23, 2014
Lisa W,

Thank you for your kind review of the Travelodge of Colorado Springs. It is great to hear you enjoyed your stay with us. We can't wait to see you and your furry friend in the future!
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Dublin, Ireland
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 7, 2014

Friendly staff, clean room, make-your-own waffles for breakfast, pool table and a swimming pool! Best value I have had all year. We had a couple issues which were quickly fixed - the toilet didn't flush when we got in, but we went out to see some friends and when we came back it was fixed. There was a rather scary spot on the ceiling of our shower, but the front desk told me that there had been a leak upstairs and they just needed to wait for it to dry to be able to fix it.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelodge2625, General Manager at Travelodge Colorado Springs, responded to this review, April 24, 2014
livingineurope,

Thank you very much for your review of the Travelodge of Colorado Springs. We are pleased to hear our staff was able to resolve the issue with your room efficiently. Our staff appreciates your kind words and we are also glad to hear you enjoyed your stay and enjoyed ammenities we offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Colorado Springs

Address: 2625 Ore Mill Rd., Colorado Springs, CO 80904
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 105 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Colorado Springs 2*
Number of rooms: 50
Official Description (provided by the hotel):
Recently Renovated in 2011Newly Remodeled, Close To Manitou Springs, Garden of the Gods and Seven FallsGet high on adventure on your Rocky Mountain getaway at Travelodge Colorado Springs hotel. Only a few miles from world-famous natural attractions, our Colorado Springs hotel near Seven Falls is the perfect spot to reach exciting hotspots like Manitou Springs, Garden of the Gods and Cave of the Winds in just minutes. All of our non-smoking rooms come equipped with a microwave and refrigerator for your convenience. Before heading out on adventure, kick your day into gear with free Bear and Bites continental breakfast, then catch up on email using free Wi-Fi Internet access. Plunge into our heated outdoor pool or work up a sweat in our fitness center before dinner. Handicapped-accessible rooms and Jacuzzi suites are available at our pet-friendly Colorado Springs hotel. ... more   less 
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Also Known As:
Travelodge Colorado Springs Hotel Colorado Springs
Travel Lodge Colorado Springs
Colorado Springs Travelodge
Colorado Springs Travel Lodge

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