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“Renovating or I'm just confused?” 3 of 5 stars
Review of Comfort Inn

Comfort Inn
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Comfort Inn
2.0 of 5 Hotel   |   2115 AeroTech Drive, Colorado Springs, CO 80916   |  
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Ranked #52 of 105 Hotels in Colorado Springs
Top Contributor
429 reviews 429 reviews
165 hotel reviews
Reviews in 163 cities Reviews in 163 cities
117 helpful votes 117 helpful votes
“Renovating or I'm just confused?”
3 of 5 stars Reviewed June 25, 2014

This hotel is close to Colorado spring airport. However there nothing really around -restaurants, pharmacy, etc.

They do provide free breakfast- basic fake eggs, some fruit and the usual. Kudos to the fresh lemonade and iced tea by the lobby!!

No elevators for a two story building. Forget about heavy luggage unless you want to carry all that to your second floor room.

Also there was drilling in the morning and when I looked for my hotel room, there was two numbers; one onna plaque, and the other one hand-written on the wall. The numbers were not the same so I took a gamble and opened the room with the plaques.

Room was spacious but clearly old fashion. Fairly cleaned expect for some carpet stains.
I believe the hotel is run by a family because the computers in the "business center" which was an open room with tables and chairs that also happens to be the breakfast area needed to be fixed. Who was the IT dept, a little girl!

Small places, small hotels, - I might just be too used to full service hotels to appreciate?!?!?

Stayed June 2014, traveled on business
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59 reviews from our community

Traveler rating
    22
    13
    9
    9
    6
See reviews for
26
11
3
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Thornton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

For once I was finally recognized as a Platinum Elite member at a Choice hotel. Not only that when Kathy saw that I had a bad back she upgraded me to the room right next to the stairs(all smoking rooms are upstairs) so I wouldn't have far to carry my bags without charging me any more that what I had booked. Much to my VERY PLEASANT SURPRISE IT WAS A TWO ROOM SUITE WITH A HOT TUB!!!! I went right back to the front desk and asked"did I tell you I love you?" My work takes me to Co Springs about 4 times a year and I will definitely be staying here from now on!!!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberta M, General Manager at Comfort Inn, responded to this review, April 29, 2014
Thank you for taking the time to resppond to our survey. Your feedback is very important to us. I am happy we were able to make your accomadations pleasant. We look forward to your future stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Colorado
1 review
5 of 5 stars Reviewed April 4, 2014

I needed to fly out early in the morning and fly back late at night, so I wanted a quiet, comfortable yet reasonably-priced motel where I could park my car for free. Comfort Inn by the Colorado Springs airport was perfect for my purpose. In fact, it was the most quiet motel I have ever stayed at. The bed was ultra comfortable and I had all the comforts in my room I needed, such as a chair and ottoman, a flat screen TV, a desk, and fridge, microwave, and coffee maker. Plus outside the room was the kitchen area with items still available in the evening. The 7-Eleven is right outside the front door and stocks healthy choices for meals, too. I didn't use it, but there is a pool and hot tub for use, albeit at the Hampton Inn next door. Oh, the free shuttle service to the airport was terrific. The driver went out of her way to find me when picking me up since she was driving a van with another hotel's name on it since they share shuttle services. I would highly recommend this motel!

Room Tip: The king room is roomy and comfortable with a chair and ottoman. I booked on the ground floor so was...
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed March 24, 2014 via mobile

Jamille was helpful, friendly and attentive to our needs. She was willing to change us to a 2 bed room with no questions asked. She was very helpful in recommending a wonderful steak restaurant near by. Our room was very clean and comfortable. I recommend anyone coming to Colorado Springs stay at the Comfort Inn by the airport!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cicero, Illinois
1 review
5 of 5 stars Reviewed March 2, 2014

I had to write a great review on my stay here at the Comfort Inn in Colorado Springs. The service was extraordinary! I was accommodated with every one of my requests, I definitely suggest staying here

Room Tip: Just ask the boss!
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 16, 2013

We haven't even gotten there yet but I had to write a review for the hotel's customer service. I booked a room at the advanced purchase rate (no refunds or changes allowed) and, of course, we had an unavoidable change of plans that required a date change. I called the hotel just to see if there was anything they could do. The lady I spoke with (I am so sorry I didn't get her name so I could give her a shout out - but she was on duty during the day on Saturday, 14 Dec, 2013) was very helpful and tried to make the change for me. The system wouldn't let her change the dates but she told me that the manager would be in on Monday and to check then. Before I could call back on Monday, I already had an email confirmation of the new reservation with the dates I needed! I will update this review after the stay, but based on the customer service so far, I'm sure this will be a very recommended hotel.

Room Tip: I can't rate the rest of the catagories yet.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Ridgeville, Ohio
1 review
4 of 5 stars Reviewed November 26, 2013

Stayed for 5 days and the room was always cleaned promptly. Had to ask twice for towels when we got back to the room in the afternoon (2:00-3:00pm). Seemed odd because there were not many people staying at this location during our time there. Staff was pleasant but most of the individuals spoke Spanish only which made it difficult to communicate with them on our own. Had to go the front desk to talk to someone in English. One bright spot was Jamilla on Sunday our last night there. She was so nice and pleasant and did whatever possible to make our stay nice. If it wasn't for the other items above I would have given this hotel a 5 because of Jamilla.

Room Tip: Stay off the first floor
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 2115 AeroTech Drive, Colorado Springs, CO 80916
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 105 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 88
Official Description (provided by the hotel):
Free Hot Breakfast, Free WIFI, Airport Shuttle,Complimentary Park and Fly services, Meeting Space, Fitness Center with access to Bally's Total Fitness, Indoor Pool & Jacuzzi, just minutes from Colorado Springs Municipal Airport, 15 minutes from Local Attractions ... more   less 
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Also Known As:
Comfort Inn Colorado Springs
Colorado Springs Comfort Inn

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