We haven't even gotten there yet but I had to write a review for the hotel's customer service. I booked a room at the advanced purchase rate (no refunds or changes allowed) and, of course, we had an unavoidable change of plans that required a date change. I called the hotel just to see if there was anything they could do. The lady I spoke with (I am so sorry I didn't get her name so I could give her a shout out - but she was on duty during the day on Saturday, 14 Dec, 2013) was very helpful and tried to make the change for me. The system wouldn't let her change the dates but she told me that the manager would be in on Monday and to check then. Before I could call back on Monday, I already had an email confirmation of the new reservation with the dates I needed! I will update this review after the stay, but based on the customer service so far, I'm sure this will be a very recommended hotel.
- Official Description (provided by the hotel):
- Free Hot Breakfast, Free WIFI, Airport Shuttle,Complimentary Park and Fly services, Meeting Space, Fitness Center with access to Bally's Total Fitness, Indoor Pool & Jacuzzi, just minutes from Colorado Springs Municipal Airport, 15 minutes from Local Attractions ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Colorado Springs
- Colorado Springs Comfort Inn