We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean, spacious suit, great breakfast, good value for the money” 4 of 5 stars
Review of BEST WESTERN Executive Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN Executive Inn & Suites to your Saves list
BEST WESTERN Executive Inn & Suites
2.5 of 5 Hotel   |   1440 Harrison Road, Colorado Springs, CO 80906-4002   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Stay 2X get $50 gift card
Ranked #30 of 106 Hotels in Colorado Springs
Certificate of Excellence
Vancouver, WA
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Clean, spacious suit, great breakfast, good value for the money”
4 of 5 stars Reviewed July 9, 2014

In town for a one day meeting at a nearby conference center and the price was right at the Best Western. I stayed in a recently updated room on the first floor and was surprised at the size of the room for the cost. It appeared to be a 2 room suite with a comfortable sitting room with desk and several comfortable places to sit and an adjacent bedroom. I especially enjoyed the breakfast buffet set up with lots of options: three choices of chilled fruit drinks, pastries and bagels, delicious fluffy hot scrambled eggs with all you can eat bacon, cold yogurt, cook your own toast and/or waffles and milk, water or coffee. I was a happy camper! I also enjoyed knowing I was living earth friendly with the low flow shower and several other room features. Thanks for a great stay Best Western!!!

Room Tip: Double Tree across a busy roadway was easy to get to, but the rate at the Best Western was much frie...
See more room tips
  • Stayed June 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, July 11, 2014
Dear Cullom_nw,

Thank you for your great review based on your recent stay at our property. We greatly appreciate all of our guests feedback and use it (whether negative or positive.

Our staff is very happy to have had the chance to serve you at our property.

We do hope that you will come see us again and see the progress we are working towards with finishing renovations this fall.


Amanda W
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

247 reviews from our community

Traveler rating
    96
    89
    32
    19
    11
See reviews for
104
59
15
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Salt Lake City, Utah
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

If all you want is a good night's sleep, then OK, this will give you that. But if you are expecting breakfast or a relaxing soak in the hot tub... best go somewhere else! Breakfast area was crowded and you frequently had to wait to get at the items.. which often they had run out of. Hot tub was noisy with little kids splashing cold water on you!

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, July 11, 2014
Dear samadhii,

On behalf of our entire team I would like to extend our apologizes for not exceeding your expectations.

Our staff works hard to ensure all of our guests have an enjoyable stay. We have informed staff members to keep an eye on the pool to ensure all of our guests may enjoy it.

We do hope that you will consider staying with us again.


Amanda W
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whittier, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 5, 2014

This hotel was very clean and comfortable. I would definitely stay here again if I was in the area. It is close to the Garden of the Gods, Pikes Peak, and the Helen Hunt Falls. Unfortunately the Seven Falls was closed due to a flood, but the Helen Hunt Falls was beautiful.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, July 11, 2014
Dear Jerry C,

Thank you for taking the time to review our property. Our staff greatly appreciates all of the feedback that we receive.

It is our guests that help keep our company running and it is our staffs job to help ensure all of our guests have a pleasant time while they are here.

We hope that you will consider coming back and seeing us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014

A very nice hotel, with a decent pool/hot tub that my family was able to enjoy. The room was satisfactory, and the complimentary breakfast was decent with all the usual hot breakfast items. The hotel is nearby several family restaurants so it is easy to find dinner.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, July 11, 2014
Dear Ray Y,

Thank you for taking the time to leave our property a review based on your recent stay at our property.

Our staff is glad to have you and your family here enjoying our amenities and surrounding attractions and restaurants.

We all hope you will come back and see us again soon.

Amanda W
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 4, 2014

-We needed internet connections for some computer work. Neither the BW wifi nor the lobby connection worked - searching, processing, printing could NOT be done during our whole stay. Some guests in frustration had boarding passes printed at desk. Excuse was that too many were using the system, that there had been a blackout, that vendor had not fixed everything.... Anyone needing to do computer-based work on the road should get iron-clad assurances before booking a room here. -Staff were also not knowledgeable about tourist sights or visitor centers where we might get more info. Poor in giving directions, even w the map they provided. Counter location at check-in desk made it impossible for both them and us to view a map at the same time they were providing directions. -Breakfast was a challenge - e.g. waiting for scrambled eggs, finding that there was no yogurt on Sat before 7:00 a.m. (we got assurances about Sunday, and yes we had yogurt that day) - as a backup we bought some at a local Safeway for which desk directions were confusing. Dry cereal dispenser kept sticking.... -On arrival, we managed to get lights for the part of the bathroom w commode and shower, but decided not to address a rattling exhaust fan. -Air in room was stale and hard to correct w loud conditioner. -Coffee in lounge was either out (regular) or not very warm (decaf). Lids did not fit cups.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, July 11, 2014
Dear Roger W,

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your feedback is important to us.

We train our staff members to be helpful, informative and friendly. The fact that you did not experience this helps us to change our training tools to ensure that this does not happen again.

Our team has worked hard the past few weeks to get our internet and electrical fixed. We do have the issues taken care of and have been informed by our internet provider that the internet issue was something on their end after we did have multiple blackouts in the area.

Management has also re-trained our breakfast staff to order correctly and be more efficient in having hot coffee, and food out through out all of breakfast.

We do hope that you will come back and provide us with another opportunity to show you excellent service,

Amanda W
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankeny, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 2, 2014

The internet is terrible here. Although the food is a fairly good selection they have some real problems with power outages in dining room ( all but one morning out of five ) most were very short outages, but very inconvenient when you're making waffles or toast. The staff is very friendly for the most part. I was told when I made the reservation that the renovations should be completed in May, they were not when we arrived the end of June. The room was clean and adequate. Air conditioning could have worked a little better, I heard multiple people make this comment.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, July 11, 2014
Dear Linda T,

On behalf of our entire team I would like to apologize for not exceeding your expectations during your stay. Our team works hard to ensure all of our guests have a enjoyable stay while they are at our property.

Management has had the electrical in the breakfast room taken care of and our internet has been repaired by our provider.

Our team hopes that you and your family will come see us again in the future and give us another chance to provided you with excellent guest services.

If you have any questions please feel free to contact us.

Amanda W
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 29, 2014

Hello
The pool was great.
the dryer didn't work. I told the front desk and he asked me if it was pushed against the wall. Sorry not a maintenance guy.
The sink didn't drain.
And during breakfast the power went out for a hour. Then breakfast was shut down.

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, July 11, 2014
Dear Vanrees,

Thank you for taking the time to leave our property a review. We value all the feedback we recieve whether it is negative or positive.

Our team uses all the comments and complaints to implement changes for all of our future guests.

We do hope that you will consider staying with us again so we may have the chance to provide you with superior guest services.


Amanda W
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to BEST WESTERN Executive Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Executive Inn & Suites

Address: 1440 Harrison Road, Colorado Springs, CO 80906-4002
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Colorado Springs
#21 Romantic Hotel in Colorado Springs
#32 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Best Western Executive Inn & Suites is situated at the South end of Colorado Springs, conveniently located near the World Arena, Fort Carson, Seven Falls, Cheyenne Mountain Zoo, Historic Broadmoor Resort, Downtown Colorado Springs, Old Colorado City and Manitou Springs.Guests enjoy utilizing our on-site (limited) Workout Room, same day Dry Cleaning Services, Indoor Swimming Pool and Hot Tub. To make your stay, a HOME away from home, we provide the following complimentary services: Business Center, daily changing HOT BREAKFAST, Wireless Internet and Coast to Coast Long Distance.Our friendly and knowledgeable staff is happy to provide you with any additional information you may want during your stay at the Best Western Executive Inn & Suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Hotels.com, Cheap Tickets, Priceline and Odigeo so you can book your BEST WESTERN Executive Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Executive Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.