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“Awesome Staff” 4 of 5 stars
Review of BEST WESTERN Executive Inn & Suites

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BEST WESTERN Executive Inn & Suites
2.5 of 5 Hotel   |   1440 Harrison Road, Colorado Springs, CO 80906-4002   |  
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Ranked #32 of 105 Hotels in Colorado Springs
Top Contributor
64 reviews 64 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
15 helpful votes 15 helpful votes
“Awesome Staff”
4 of 5 stars Reviewed February 22, 2014

This hotel is under remodel. It was in need of updating. What made this stay was the staff. When I checked in the desk lady was one of the best I have come in contact with. I'm in at least one, but usually more, hotel a week so I see a lot of front desk people. She gave me great food recommendations in the area and was right on. Amanda the supervisor was very helpful with my issues with flight cancellations and staying an extra night. Thanks for a great stay Amanda and staff.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, February 25, 2014
Dear Morleyf1,

On behalf of our entire team, I would like to thank you for your review of our property. Our staff works hard to ensure guest satisfaction during their time with us.

We are all very pleased to hear that despite our renovations you enjoyed your time at our property and the surrounding resturaunts and attractions. Our guests are who allow us to make the changes we are making and enjoy our jobs.

I hope you will come back to see our changes once we are finished.

Amanda Walters
Front Office Manager
bwcosfdm@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
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    28
    19
    10
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Denver, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2014

I had a good nights sleep for a reasonable price. Even though they are currently remodeling the first floor it had no impact on my stay and the pool and hot tub remained open. The hotel staff was very accommodating.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, February 11, 2014
Dear Amy C,
Thank you for taking the time to review our property. your feedback is important to us as we use it to implement changes for all of our guests.

We are all pleased that you enjoyed our pool and staff members during your stay.

Hope to see you again soon!!

Amanda W\
Front Office Manager
bwcosfdm@gmail.com
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colorado, United States
2 reviews
5 of 5 stars Reviewed February 3, 2014

was very good and very helpful and the locations was very good it a very nice place to stay for when you need to come up early and the road are bad. the room and the all they offer was very good i would recommend the hotel for a stay it's easy to get to just off the highway I 25

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, February 4, 2014
Dear Brandon W,

Thank you for taking the time to review our property. your feedback is important to us as we use it to implement changes for all of our future guests. We hope to see you again real soon!!


Amanda Walters
Front Office Manager
719-576-2371
bwcosfdm@gmail.com
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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 30, 2014

Hotel was a mess, wish we would have been warned in advance. Booked a non smoking room online and was given a smoking room, not great with the kids but the only room that was left. Breakfast was better than average, kids enjoyed. Bed was comfortable, sleeper sofa not comfortable says pillow top mattress, definitely not....

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, February 3, 2014
Dear JJNizzle,

Thank you for taking the time to leave our property a review based on your recent stay.
I would like to apologize for our renovations being messy. We are doing our best to keep the messes contained to the areas that are being renovated. Unfortunately, it is a process that will take some time to complete and contain. We hope that once we are finished renovating our property to better serve our guest, you will come back and see us.

On behalf of our entire team, I would like to apologize for the room booking you recieved. I will look into this issue immediately.

Again Thank You for taking the time to review our property.

Amanda W
Front Office Manager
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A TripAdvisor Member
5 of 5 stars Reviewed January 24, 2014

I enjoyed staying at this hotel. I felt comfortable and there was no problems with my room. For the price you pay the room is definitely worth it. The bed was so comfortable it was easy for me to fall asleep at night.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, January 29, 2014
Dear valued guest,

Thank you for your review based on your recent stay at our property.
We value all the feedback we recieve as we use it to implement changes for our future guests.

We look forward to seeing you again soon!

Amanda Walters
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lupton
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2013

We, as a family of four, stayed here for a getaway after Christmas. My wife found a deal for this location through Living Social in April. There are many compliments I can provide for this hotel. First, the staff, from the front desk to the breakfast buffett supervisor to the cleaning crew, were all very accomodating and personable. The cleaning crew not only did a professional job of straightening our room up, but even took the time to place my youngest daughter's stuffie with care back on a pillow. The breakfast buffett was generous with waffles, scrambled eggs, bacon, muffins, bagels, juice, coffee, cereal and more. The eating area was clean and cared for. Nice job! Our room was clean and organized. The table made the room a little cramped and the bathroom door's handle seemed a bit loose, but these weren't big issues since we weren't in the room much. The swimming pool and hot tub were great! Pool was big enough for my kids to enjoy. The water temp was perfect! The hot tub was hot enough to relax in and easy to operate. There were always towels available in the pool area as well as plenty of seating around the pool. The hotel is close to many attractions like the zoo, a movie theatre, the ghost town museum, downtown, and many other sites. The entrance to the hotel is kind of funky, but once you get there and get in, you'll be happy. This is a place we would stay again, with or without a discount. Well done, Best Western!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, January 2, 2014
Dear Mark L,

Thank you for taking the time to review our property. We greatly appreciate all of your feedback as we use it to implement changes for our future guests.

Our staff takes pride in delivering excellent guest services whether or not we get a review on it.
It is our pleasure to make sure that you childrens stuffed animal is in a safe location before and after we clean guests rooms.

We do hope to see you again soon!!

Amanda Walters
Front OfficeManager
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North Richland Hills, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2013

My wife and I enjoyed Colorado Springs and the hotel was located perfectly. Everything seemed to be just up the freeway from the hotel. The staff was great and they gave us directions to most everything we did that weekend. The rooms were clean and roomy. The parkinglot was well lit and secure. Several big name restaurants within walking distance. We will stay again when we go next year.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoserN, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review, December 26, 2013
Dear paul H,

Thank you for taking the time to review our property. your feedback is important to us as we use it to implement changes for guests in the future.

We are all very happy to have assisted you and your family during your vacation. It is always our pleasure to help our guests have a pleasant time while at our property and local attractions.

We look for ward to seeing you in a year!

Amanda Walters
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Executive Inn & Suites

Address: 1440 Harrison Road, Colorado Springs, CO 80906-4002
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Best Western Executive Inn & Suites is situated at the South end of Colorado Springs, conveniently located near the World Arena, Fort Carson, Seven Falls, Cheyenne Mountain Zoo, Historic Broadmoor Resort, Downtown Colorado Springs, Old Colorado City and Manitou Springs.Guests enjoy utilizing our on-site (limited) Workout Room, same day Dry Cleaning Services, Indoor Swimming Pool and Hot Tub. To make your stay, a HOME away from home, we provide the following complimentary services: Business Center, daily changing HOT BREAKFAST, Wireless Internet and Coast to Coast Long Distance.Our friendly and knowledgeable staff is happy to provide you with any additional information you may want during your stay at the Best Western Executive Inn & Suites. ... more   less 
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Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western

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