We really had a wonderful stay at The Broadmoor. The property is spectacular, the staff is very friendly and the golf courses are outstanding.
So, why a very good rating you ask. Great question. The rooms are small for the price, the beds are grooved and the pillow tops were lumpy. The bathroom is again,given thus price range, pretty average. The amenities were nice, but small for two guests.
However, my biggest complaint is that they allow dogs in their guest rooms. We were preparing for dinner and placed black articles on the comforter and upon removal noticed that they were covered with white pet hairs. I love pets, but I shouldn't have to deal with their hairs on all of my clothes. Also, it rained a great deal while we were there and saw wet dogs tracking all over the hotel. This really is unacceptable at this price point.
Speaking of price point, everything is priced to the limit. A can of diet coke cost $3.75. I know you should expect this, but I still find it hard to accept.
Valet parking is $24 a night, while self parking is $22. Really!
The mountain and lake views are really nice.
We still loved our stay, but it could have been better!