Wife and I decided to jettison the kids for a weekend stay. Have stayed here many times before with nothing but high praise. The good news is the location , scenery and grounds remain outstanding. The food and service are still excellent. The new Italian place is great.
They seem to be slipping somewhat in the finer details which is how I award 5 stars. My superior room in the south wing had a lovely view of the parking lot without a balcony...certainly a point that should be mentioned and discussed when reserving a room (you obviously want mountain and lake view rooms). Our room was not cleaned until late in the day and if I had waited for turn down service it would have been with me in the bed. I had my golf clubs shipped to the resort and it required all day and several contacts to find them wasting a day of golf for me.
I would classify most of these as annoyances and not significantly diluting the quality of the place but it does tend to lower my rating slightly. Still recommend but hope this was an isolated occurrence and not a trend.