Upon check-in, I was excited to have the opportunity to stay at this hotel. Check-in was smooth and the service was tremendous. The lobby is big and beautiful, lots to do for guests and families. I also was impressed with the room, the television, availability of parking and the hotel's access to the freeway.
Compliments end there. I was awakened every night of my 3 night stay with drunk people and a dog that barked uninterrupted for 6 hours. No one at the property acted to handle the noise to my knowledge. The hotel is on the border of a bad area of Colorado Springs and I think that some of the guests were a bit suspicious. I also was dismayed over the fact that in the morning, there were rocks put in place to hold the side doors open--the side doors that would require room key entry. I hate to say it, but I think the hotel management is fighting a battle to populate the rooms but unfortunately it may be allowing in the wrong type of guests.
Finally, I was really taken aback when I came back to my room after housekeeping had cleaned. The room looked like someone had interrupted the woman who was prepping the room. The bed was halfway made, one of the pillows was thrown on the floor. Little was cleaned, but it was obvious someone had been in the room.
I'll be avoiding this hotel and that's unfortunate because it really could be a special place if they fixed the issues.
- Official Description (provided by the hotel):
- Hotel Elegante Conference & Event Center features 500 rooms and suites and has undergone a multi-million dollor renovation which includes all-new 13" Simmons BeautyRest mattresses in ALL rooms, the addition of a Starbuck's "We Proudly Brew" Sweet Tooth and Blue Bell Ice Cream parlor. Our rooms feature Bath and Body works amenities and Starbuck's coffee. Enjoy our children's playground featuring the Fun Zone for all ages. Get fit in our 24 hour fitness center and new Sports Court featuring tennis, pickleball, volleyball and basketball. Our Patio Bar is now open with outdoor seating and fireplace. In addition, there are two pools, one indoor and one outdoor. The hotel's newly themed restaurants include Rustler's Country Cafe - Steak & Seafood, and Rawhide Sports Bar. Hotel Elegante Conference & Event Center is a premier Colorado Springs meeting and event location with 50,000 sq. ft. of meeting space. ... more less
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- Also Known As:
- Crowne Plaza Colorado Springs Hotel Colorado Springs
- Colorado Springs Crowne Plaza