The hotel is not located in the best part of town and it can be kind of a hassle to get in and out of the place. The gas station that shares a portion of the parking lot is sketchy and will make you uncomfortable if you go. Our room keys did not work and the staff was unwilling to help in this situation and insinuated that it was our fault. They were not pleasant and this really turned me off, after we fixed the problem the hotel representative did not apologize or have a good attitude about fixing it. The hotel does not have the toiletries that they advertise on the website. The building has the feel of an old and dumpy casino and could use some serious upgrades. It was really dark throughout the lobby and the hallways. On a positive note, the beds were comfortable.
- Also Known As:
- Crowne Plaza Colorado Springs Hotel
- Crowne Plaza Colorado Springs Hotel Colorado Springs
- Crowne Plaza Colorado Springs
- Colorado Springs Crowne Plaza
- Official Description (provided by the hotel):
- Hotel Elegante Conference & Event Center features 500 rooms and suites and has undergone a multi-million dollor renovation which includes all-new 13" Simmons BeautyRest mattresses in ALL rooms, the addition of a Starbuck's "We Proudly Brew" Sweet Tooth and Blue Bell Ice Cream parlor. Our rooms feature Bath and Body works amenities and Starbuck's coffee. Enjoy our children's playground featuring the Fun Zone for all ages. Get fit in our 24 hour fitness center and new Sports Court featuring tennis, pickleball, volleyball and basketball. Our Patio Bar is now open with outdoor seating and fireplace. In addition, there are two pools, one indoor and one outdoor. The hotel's newly themed restaurants include Rustler's Country Cafe - Steak & Seafood, and Rawhide Sports Bar. Hotel Elegante Conference & Event Center is a premier Colorado Springs meeting and event location with 50,000 sq. ft. of meeting space. ... more less
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