We live in Colorado Springs, and decided to be spontaneous and surprise our 10 y.o. by staying at the hotel overnight. Overall, the experience was good. Check-in was very quick/easy.
We stayed in the B part of the hotel, which doesn't have an elevator. Fortunately, we didn't have lots of luggage; I'd advise you to inquire, when you are making the reservation, on where your room is located, in case dragging luggage up the stairs is an issue for you.
The breakfast is fantastic. Patrick remembered us from our initial 4 day stay two years ago when we were looking to move to CO. He is very personable and does his best to make omelettes to order, but know he sometimes gets the pans/plates mixed up. We didn't complain, but I had asked for vegetables and ham, and was missing the ham, whereas my daughter had asked for no ham and got ham. We liked the crispy bacon, too - yummy!
We booked the hotel because of the indoor pool, thinking we could spend some quality time playing in the pool as a family. Unfortunately, there were three negatives: 1) There was a wedding reception happening, and a sign was posted on the pool that the pool would be closed from 4:00-4:30 - we weren't told this at check-in, so I went down, in my swimsuit, to find out we couldn't be there. 2) The pool was extremely cold - so cold that my husband and I didn't get in. 3) I'm not sure how often the pool is cleaned, but my daughter found a few bandaids, as well as an earring at the bottom of the pool. A negative: the tile, surrounding the pool is crumbling. The positive: it IS an indoor pool, and my daughter had fun. There are kick boards and balls for the kids to play with. We like the atmosphere - it feels like you are in a tropical, private pool area.
Because the pool was so cold, we ventured outside where there is a hot tub - and, boy was it hot! We had to ease into it, but once in, sat for a few minutes. I did observe, while watching my child in the (cold) pool, that lots of adults/teens were saying how cold the pool was, and went to the hot tub, so the hot tub was pretty crowded.
About the room: we were in block B on the second floor and were comfortable. The temperature of the room was perfect. There was a microwave and refrigerator, which we didn't use. The two queen beds/pillows/linens were quite comfortable. The water pressure was good, and the room was somewhat clean. The sheets looked clean, the "eye level" furniture seemed clean, as well as the bathroom. The top of the TV armoire was very dusty. The back of the bathroom door was disgusting. The grout under the soap tray was starting to peel away and was moldy.
Speaking of dust, don't look up while you are eating your breakfast! All the light fixtures, plants, and everything above eye level have a thick layer of dust.
Would I stay again - yes, if my child wanted to. I probably won't go out of my way to stay here again on my own. I think the hotel needs some TLC to update decor and make it cleaner.
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