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“Friendly staff and a spacious, clean room” 4 of 5 stars
Review of Radisson Hotel Colorado Springs Airport

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Radisson Hotel Colorado Springs Airport
3.5 of 5 Hotel   |   1645 N Newport Rd, Colorado Springs, CO 80916   |  
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Ranked #5 of 105 Hotels in Colorado Springs
Hurst, TX
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Friendly staff and a spacious, clean room”
4 of 5 stars Reviewed July 30, 2012

When you book through a name-your-own-price website, you can never be sure what to expect. In this case, my wife and I were pleased with the results. We were greeted by courteous, professional staff and got a clean, comfortable room. We enjoyed our stay very much.

Destiny, the desk clerk on duty that day, greeted us enthusiastically and cheerfully. She talked us through the hotel's amenities and gave us all the information we needed. The rest of the employees we encountered were equally friendly and professional.

The property itself is an older building, but it has obviously been remodeled. With a couple of small exceptions, the interior of the lobby and the hallways were quite well decorated. A missing "N" from the sign on the office manager's door may seem like an insignificant detail, but it does raise an eyebrow on the first impression of a hotel. A dingy carpet and an extremely hot fitness room were the only other issues with the hotel. Otherwise, the place was clean and quite welcoming.

The room was impressively clean when we arrived, and the housekeeping staff did an excellent job of cleaning it each day. The linens were soft and bright, and copiously stocked. The mini fridge and microwave worked well and the flat screen TV functioned perfectly. The view from the room left something to be desired, though. When we drew back the curtain, we discovered a rather uninspiring view of a maintenance closet and a large brick wall. Still, the city of Colorado Springs offered more than enough scenery to make up for the lackluster view from our room.

Our room was on the first floor, and was quite large. We had plenty of room for all of our luggage and other sundries. Although it would have been nice to get a room with a king-sized bed, booking through Priceline has its disadvantages, so we made do with a room two beds and a sofa. This is the first hotel we've ever been to that offers Sleep Number beds. While a nice idea in theory, the Sleep Number bed has 2 disadvantages: 1. it takes at least one night to figure out the correct number; and 2. if two people try to share a bed that's meant for one person, it's a lot like jumping on a trampoline together. When one person lies down, the other one bounces. We got everything sorted out, though, and ended up sleeping rather comfortably.

Hotel bathrooms usually provide some sort of a quirky challenge, and this was no exception. The shower and toilet area were separated from the sink and mirror by a door, which was nice. However, we had to prop the door open with a trash can or close it entirely to keep it from swinging freely and hitting us in the rear end when brushing our teeth. Another minor flaw in the bathroom was the fact that there was not a bead of caulk between the bottom of the bathtub and the floor. Again, it may seem insignificant, but that one detail made the bathroom seem unfinished. The rest of the tile and caulk work were immaculate, so why leave out the caulk on the floor? The shower pressure was great, though, and the bathroom area was spotlessly cleaned.

Although I did just spend a couple of sentences picking on a few small details, we really did enjoy our stay, and will definitely consider coming back in the future. The friendly people and clean room made the whole stay quite enjoyable.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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373 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Des Moines, Iowa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 17, 2012

We were in town for a family vacation. The Hotel was clean and nice. We paid extra for a "contemporary" room so we could have queen size beds instead of doubles. They advertised the beds as sleep number but my husband was disappointed to find out they weren't. The room was nice with a microwave and refridgerator. The hotel staff was very friendly and did recieve coupon for free daily breakfast buffett. The cleaning staff was great. My daughters were excited to see the the maid had organized all our supplies on the bathroom counter, lined up their pillows and even lined up our shoes on the floor. The pool was very large and my girls loved it. Our only complaint was the location. It was a little too far from all the tourist locations. It just seemed too far off the beatin path. Next time we both agreed we would stay some place closer to Manitou Springs.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 17, 2012 via mobile

Absolutely loved this hotel. Was in town for a wedding and super impressed. Ended up at 3 hotels for the entire trip, jumping cities for festivities. We had a refridgerator and coffee maker in the room. The staff was exceptional and helpful, went above and beyond other chains. Not much by the hotel but the city opens up 10 minutes away. Highly recommend!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 16, 2012 via mobile

Rooms are super clean. Stocked with above typical toiletries..

The beds are heavenly.. Seriously, white down comforter, white linen soft luxiourios!! Dream beds...

Large Pool, outdoor covered hottub, great hot free breakfast, free drink coupons to name a few..

Don't let the exterior fool you this is an upscale- wallet friendly hotel!

Deff the place to stay while in colo springs.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manitowoc, WI
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2012

We stayed Father's Day Weekend 2012. Check In clerk did not tell us of additional amenities. (i.e. shuttle to Bali Fitness) We learned that from the concierge. He also pointed us to attractions that were worth the price/time.
Rooms were clean, housekeeping staff attentive. The select comfort beds - AWESOME!
Bar/restaurant staff seemed annoyed and overworked. They did not great you when you entered the establishment, it was "Do you have a card? (I am assuming some guest received passes or discount cards to the breakfast buffets). There were some guests that must have been long term guests and staff treated them well greeted them, put their preferred beverage on their table, etc. The place boasted it had the largest pool in the area. ok...we observed it, we did not use it. We stopped in for complementary beverage the first evening we were there. The loud banter going on between the kitchen staff and the wait staff for the 45 minutes we were in the bar, was not appropriate. We did not come back any other night we were there.
This was our first trip to the area, did not know what to expect. We would probably choose something closer to the northeast or Garden of the Gods area next time we visit.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson1645, Director of Sales at Radisson Hotel Colorado Springs Airport, responded to this review, July 18, 2012
Thank you for your kind comments regarding our housekeeping staff, we have shared them with our Executive Housekeeper. I would like to apologize for the less than professional behavior of our restaurant staff. Thank you for bringing this to our attention and please note your comments have been shared with our Food & Beverage Manager so the appropriate action can be taken. Thank you for staying with us.
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Colorado Springs, Colorado
Top Contributor
60 reviews 60 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 2, 2012

Aside from trying to put me in the same room my ex-wife was staying in, there's nothing really wrong with the hotel itself, but it's just close by to anything but the unremarkable Airplane Restaurant (chances are, if you're staying here you've probably just flown in, anyway, and don't want to sit and have more bland food in an airplane fuselage). There are plethora of hotels in Colorado Springs that offer more amenities closer to more things to do/places to eat and are stil close to where your meetings will be. In short, unless you're a member of Radisson's rewards program, you should look elsewhere in town for a place to stay.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Radisson Hotel Colorado Springs Airport, responded to this review, July 6, 2012
Bistro Colorado Restaurant and Lounge is located on the second floor of the hotel, serving a variety of food with great views of the mountains. We have easy access to nearby area attractions, restaurants, and nearby shopping. Thank you for your comments and feedback.
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2012

I stayed here while in town visiting family. After checking in, I went to look at the room. It was beautiful, but noticed when I turned on the bathroom light, a horrible screaching noise was made. On my way out to the car to get my bags management stopped me to ask how my room was. I mentioned the noise and she said she would sent someone to look at it. Within minutes a guy was in there and had it fixed.
The room was very large and spacious and so clean! I was surprised I couldn't even FIND a spot in the bathroom if I looked. The next day I noticed I had left a couple of spots (water spots) on the bathroom floor, but it was hard to see unless you looked at a certain angle. Sure enough that evening I noticed the spots were gone, and again not a spot was found.
I don't think I've ever stayed at a place this clean.
Also everyone I encountered was so friendly!! Smiles and hellos everywhere!!
The free breakfast was pretty good for hotel breakfasts. My favorite was the fresh fruit platter of cantaloupe, strawberries, pineapple, etc. much better than the canned fruit set out at other hotels!
Next time I'm in Colorado Springs, the ONLY place I will stay from now on is the Radisson!! Great job!!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Colorado Springs Airport

Address: 1645 N Newport Rd, Colorado Springs, CO 80916
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Colorado Springs
#7 Romantic Hotel in Colorado Springs
#7 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Hotel Colorado Springs Airport 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
From the moment of your arrival to the memories cherished thereafter, the comforting touches of the Radisson Hotel Colorado Springs Airport create an unforgettable experience. With convenient access off I-25 or Highway 24, the Radisson Hotel Colorado Springs offers easy access to area businesses, military installations and the Colorado Springs Airport and area attractions. Our guests enjoy 24-hour complimentary airport shuttle service, a Business Center, Fitness Center and meeting space. One of the most convenient Colorado Springs hotels, we also offer easy access to Pikes Peak and downtown, allowing guests to experience all the wonderful attractions our city has to offer. ... more   less 
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Also Known As:
Radisson Colorado Springs
Colorado Springs Radisson

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