I booked our family vacation hotel stay online for 4 days. After a long 7 hour drive to get to Colorado Springs for our vacation we arrived, check in was simple but this being such a big hotel, I was surprised and alittle disgruntled to find out the easiest entrance with all our bags was only through the front entrance. However, the overall stay was good enough for us as we traveled to Pikes Peak area, then Canon City, Royal Gorge area too. The hotel seemed very clean, however there was a small area of some sort of mold above the corner of the shower. The bed was not up to par as far as comfort ability, and Im not picky usually about where I sleep. The complimentary breakfast was great. You can do the buffet or they will make to order pancakes and eggs of your choice. Unfortunately we ended up having a sick kid a day before our original last day, we ended up letting the hotel know we were needing to leave early and they didn't charge us for the last night we had booked. I'd stay here again.