We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location and Good Value!!” 5 of 5 stars
Review of Embassy Suites Colorado Springs

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Embassy Suites Colorado Springs to your Saves list
Embassy Suites Colorado Springs
3.5 of 5 Hotel   |   7290 Commerce Center Drive, Colorado Springs, CO 80919   |  
  |  
Hotel packages
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Breakfast & Wifi
Ranked #28 of 105 Hotels in Colorado Springs
Fort Collins, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Location and Good Value!!”
5 of 5 stars Reviewed April 30, 2014

You can not beat the Great Happy hour and Cook to Order Breakfast! I feel that this Hotel is a bit dated, but clean and comfortable! Staff was pleasant and happy to help with small details. Staff was patient with kids! Walking distance to other dining options is a bonus.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites Colorado Springs, responded to this review, May 2, 2014
Dear Pam C,

I am so glad you enjoyed our great happy hour and cooked to order breakfast! IWe know the hotel is a bit dated, we do have reneovations plans in the works.Thank you for mentioning how helpful and pleasant the staff was. I hope you will consider using our hotel again the next time your travels bring you back to Colorado Springs.

Sincerely,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

634 reviews from our community

Traveler rating
    257
    180
    108
    62
    27
See reviews for
298
115
14
118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2014

We recently stayed here for our 15th anniversary. The staff was wonderful, breakfast fantastic, rooms nice. The only problem (which was big) our air conditioner didn't work. We called the front desk and they sent the maintenance guy right away. He thought he had fixed it and it seemed a little cooler for a few hours but then didn't seem to be working again. The room was so muggy that when we were in the hotel, we had to open up our balcony door but through the night I would have to get up several times to open and close it because it would get to cold. I did complain when we checked out but was told "Sorry about that, we are getting a new unit in." It was unfortunate that we had this problem with everything else being so nice.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites Colorado Springs, responded to this review, May 2, 2014
Dear paula m,

First and foremost, congratulations on your 15th anniversary. I am so sorry that there were problems with the air conditioner and that we were unable to get them resolved before you departed. I know you many choices where to stay, I hope that the friendly service and nice amenities will earn us another try the next time you are in need of a hotel in Colorado Springs. If I can be of further assistance please feel free to contact me.

Sincerely,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conshohocken, United States
1 review
5 of 5 stars Reviewed April 25, 2014

Our stay was pleasant. Rooms were very nice. Beds were comfortable. Staff was excellent; friendly and very helpful. I highly recommend this hotel for a stay in Colorado Springs. It is conveniently located near many attractions.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites Colorado Springs, responded to this review, April 29, 2014
Dear Beatrice N,

Thank you for telling others about the great stay you had at our hotel. It is so nice to get such excellent comments about our staff being friendly and helpful. I also truly appreciate you recommending our hotel for others to stay while visiting in Colorado Springs.

Best regards,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 23, 2014

4 stars. The Complimentary breakfast was delicious and sooo much food to choose from. My husband and I spent two nights here for our honeymoon and we were very satisfied with our stay. Kind size bed was comfortable, we had a great view of Pikes Peak, and the staff was very nice. The only issue I had was getting Wifi access on my tablet.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites Colorado Springs, responded to this review, April 24, 2014
Dear 915Charless,

Congratulations on your marriage! I am so happy you chose to stay with us for your honeymoon. Thank you very much for taking the time to post your comments regarding your stay at the Embassy Suites in Colorado Springs. I was delighted to read that you enjoyed the complimentary breakfast and the variety of food you had to choose from. I hope you will choose our hotel again the next time your travels bring you back to Colorado Springs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado, Usa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2014

This was a one night stay for our family to do some things in Colorado Springs. The hotel was neat, clean and friendly. The service was some of the best we experienced. There was a problem with our tub/ shower draining slow that evening at 9pm, but they came within 5 min to our door and fixed the problem. No questions, just great service. The Breakfast was very nice too. I will definitely book this hotel again if we are in the area.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites Colorado Springs, responded to this review, April 29, 2014
Dear KjeanK,

Thank you for taking the time to post your comments on TripAdvisor about your stay at our hotel. I was very happy to read that our service was some of the best you have experienced. I do apologize for the problem you experienced with the tub/ shower draining slow but, was glad to hear our staff came within 5 minutes and fixed the problem. We look forward to seeing you again the next time you are in the area.

Kind regards,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
366 reviews 366 reviews
97 hotel reviews
Reviews in 141 cities Reviews in 141 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed April 15, 2014 via mobile

The first thing you notice is how friendly the staff at this hotel is. Everywhere you go you get a smile and friendly greeting.

Overall the place is a bit older but in good shape. My room was quiet and clean.

The location is good with many places to eat and quick access to the freeway.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites Colorado Springs, responded to this review, April 20, 2014
Dear bfchef,


Thank you for taking the time to post comments about your stay at the Embassy Suites in Colorado Springs. I am delighted to read that you found our staff to be so friendly and welcoming. I agree the hotel is a bit dated, but I am happy to let you know that there is a complete renovation planned for the entire hotel that will be taking place over the next 18 months.
We look forward to seeing you again when you travel plans bring you back to the Colorado Springs area.

Sincerely,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
1 review
5 of 5 stars Reviewed April 15, 2014

Stayed here three nights last week. Staff at evening reception and breakfast were all extremely friendly and made us feel like they really wanted to take care of us. Kids loved the pancakes and the pool. I would love to know the manufacturer of the pillows as my wife and I are still commenting on how comfortable they were. Location is also great with easy access to many locations.

Room Tip: Rooms on North and West side had great mountain views away from interstate.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites Colorado Springs, responded to this review, April 20, 2014
Dear Tricia K,

Thank you very much for staying with us for three nights in April. I am so pleased that you found the staff at evening reception and breakfast to be so friendly and that they made you feel like they really wanted to take care of you. I am also glad that your children loved the pancakes and the pool. In regards to the pillows, you can purchase the hotel pillows from the website “www.hiltonhome.com”. I hope you will come back and stay with us again soon.

Sincerely,

Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Embassy Suites Colorado Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Colorado Springs

Address: 7290 Commerce Center Drive, Colorado Springs, CO 80919
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Colorado Springs
#20 Family Hotel in Colorado Springs
#26 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Colorado Springs 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
With Pikes Peak as the backdrop, our Embassy Suites North Colorado Springs hotel is perfectly located, just off I-25 and minutes from the University of Colorado, United States Air Force Academy and some of Colorado's biggest attractions. Featuring a modern style ambiance and all the comforts of home, including free Wifi, complimentary cooked-to-order breakfast along with an Evening Reception offering your choice of drinks and light snacks. A stay at the Embassy Suites Colorado Springs hotel provides everything you need to make your trip a great success. Our all-suite hotel offers spacious two room suites with a private bedroom and separate living space with a sleeper sofa, large work/dining table and wet bar. Every suite is equipped with complimentary Wifi, a mini-fridge, microwave, two televisions and two telephones. Guests also enjoy working out in our state-of-the-art fitness center and relaxing in our indoor heated pool with hot tub. Other hotel benefits include the 24 hour complimentary business center, free parking, laundry service and on-site convenience store and gift shop. Enjoy a complimentary full cooked-to-order breakfast served in tropical open air Atrium featuring an omelet bar and a great assortment of hot and cold options. Lunch, dinner and room service, are offered at our on-site restaurant, the Polo Club, led by our award-winning Executive Chef. Unwind and relax enjoying our extended happy hour at the Polo Club lounge, our full service bar offering drink daily specials. You'll be delighted with the wide variety of fresh culinary creations including our new tapas menu and savory entrees. Government, business and leisure travelers alike appreciate the convenient location of the Embassy Suites Colorado Springs hotel. The University of Colorado, US Air Force Academy, Peterson Air Force Base, and corporate offices are minutes from our Colorado Springs hotel. Experience the vast array of things to do in Colorado Springs that are nearby the hotel such as Pikes Peak, Seven Falls, Garden of the Gods, US Olympic Training Center, Royal Gorge Bridge and Park,as well as,the Cheyenne Mountain Zoo. Host your business meetings, large events and Colorado Springs weddings and receptions at the Embassy Suites Colorado Springs hotel. Facilities can accommodate up to 225 guests or for the smaller group we have conference rooms for up to 25. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, Orbitz, BookIt.com, getaroom.com and Hotels.com so you can book your Embassy Suites Colorado Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Colorado Springs Hotel Colorado Springs
Colorado Springs Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites Colorado Springs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.