This was a FUN resort style hotel right at the base of Cheyenne Mountain. My wife and I and our two young children stayed here for 4 nights and had a great time. Our favorite thing was the amazing view right from our balcony of the mountain as well as views of the resort's private lake and golf course, etc. My wife loved waking up early and drinking her coffee on the balcony to watch the sunrise. The only potential downside to that is that not every room will have the great view depending on where it is located or the direction it faces.
The kids' favorite (and a close second for us) was the pool area. There was a nice outdoor pool and hot tub right off the main hotel building. We never actually used that one because we used the ones at the Aquatic Center of the Country Club which was just down the hill from the resort and within short walking distance. The Country Club is of course used by locals who are members but resort guests also have access. It was very nice. There was a full size Olympic pool with a FUN waterslide that the kids LOVED (I liked it too). Right by it was a kid pool that was shallow enough for my 3-year-old to wade in. It was perfect for him, and he splashed around in it for hours. Since it was so shallow the water was very warm from the sun as it was in direct sunlight all day. There was also a fountain area next to it that the kids could run through and get sprayed with jets of water coming up out of the ground - they loved it too.
There were always plenty of lounge chairs available and several shaded spots around the pools for the adults to relax and enjoy a drink and a snack from the nearby bar and grill (I liked the bratwurst but wished they would have had sauerkraut and spicy mustard!). The fact that you could charge items here to your room made it very convenient. Right next to this was a secluded adults only pool (21 years and older) which is a good idea, but my wife and I could never break away from the kiddos! There is also a large indoor pool (presumably heated) that is on the other side of the olympic pool that we didn't use but it looked nice.
The resort's private lake and beach are right next to the pool area. You can swim in a roped off section of the lake, but probably too cold for me. There were sand volleyball courts (never saw anybody playing). Included in your room rental was access to your choice of a paddleboat (which seats up to 4), a small sailboat (2), or a kayak (2) to take out on the lake. We really enjoyed using the paddleboat since we could all fit on it and the lake was very serene with the beautiful scenery all around. The Aquatics Center and lake access closed at 7 pm which was a bit of a downer but the resort pool stayed open until 10 or 11.
I did not see inside the fitness center, but it is large and includes racquetball, indoor tennis, etc. There were also several well maintained outdoor courts which I was very disappointed that I didn't get to take advantage of (those darn kids again)! I mentioned the nice looking golf course as well. The green fees are of course extra and not included with your room.
The location was good with easy access to I-25 or a short drive up Hwy 115 (Nevada Ave) into downtown Colorado Springs where there's lots of good restaraunts. The room was not extraordinary but very nice and clean. Flat screen TV would have been nice, but hey you're in the mountains - who needs much TV anyway? The TV did have HBO and of course ESPN, etc. Having a small fridge in the room was a HUGE plus, and we liked the extra touch of the two large bathrobes. The maids did a good job every day of cleaning, making the beds and restocking essentials. The AC worked good and unlike another review I saw here - I didn't think it was overly loud.
The lobby area was very nice and rustic - lots of stone accents. The bar/lounge area had two nice pool tables (I think they were free) and flat screen TV's. The main restaraunt has a big breakfast and dinner buffet. It's not cheap (what really good buffet is?) but looked very good - and again had great views. I really wished we could have found time to eat there and sit on the large terrace which looked out onto Cheyenne mountain.
Sorry for the long review but hopefully some of you like reading lots of details before you choose where to stay (I know I do). I would strongly recommend this hotel and hope to return here soon with friends of ours (minus the kids!) to fully enjoy the resort and the surrounding Springs area. Don't get me wrong - it's a great place for kids too, but any of you parents know how they limit what you can do. I would like to go into a glowing review of all the things to do in Colorado Springs as well, but I've rambled long enough. So I'll just list some highlights to do: Drive to top of Pikes Peak or take the RailCog (and eat the famous donuts at the top), drive up to Helen Hunt Falls and hike up the trail, tour Cave of the Winds, climb around for a few hours at the Garden of the Gods, check out the Manitou Cliff Dwellings, drive up Cheyenne Mountain at night for a bird's eye view of the city lights - beautiful!, enjoy the dinner show at Flying W Ranch (good for kids), etc, etc, etc ...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Wow! I am at a loss for wordz; your review of Cheyenne Mountain Resort and all it has to offer reads like the script of a travel show. Thank you for being so observant, so thorough and so kind. But more importantly I am so happy that you truly enjoyed your time with us. We strive to provide a wonderful vacation experience to all our guests and hope that you take with you memories that will last a lifetime. Thanks you for letting us know we did just that. Our staff will be happy to know they delighted you so.
Do come visit us again...it would be our honor to have the pleasure of your company once more.
I am at your service if I can assist in any way.
Director of Rooms
Cheyenne Mountain Resort
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.