We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely Balcony View But Only Lipton Tea?” 4 of 5 stars
Review of Cheyenne Mountain Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Cheyenne Mountain Resort to your Saves list
Cheyenne Mountain Resort
4.0 of 5 Resort   |   3225 Broadmoor Valley Rd, Colorado Springs, CO 80906   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #37 of 105 Hotels in Colorado Springs
Certificate of Excellence 2014
Grand Junction, Colorado
Top Contributor
72 reviews 72 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
60 helpful votes 60 helpful votes
“Lovely Balcony View But Only Lipton Tea?”
4 of 5 stars Reviewed April 23, 2014

The bed and ambiance in the room was fantastic. I slept well and enjoyed the sweeping view from the balcony through the sliding glass door. Even the wallpaper kept with the theme of leaves which was reinforced in the bathroom light fixture and the drapes.
I was surprised there wasn't a room service menu or a leather pouch with stationary. I also called and asked for a tea other than black and I was told plain, black tea was the standard. When I got a room service menu delivered it reflected $8.00 for a pot of tea!
The front desk staff was pleasant and I would stay here again.

Room Tip: Ask for a higher room for the best valley view.
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, May 1, 2014
Nothing pleases us more than hearing a guest would stay with us again. Thank you for your review and kind comments on your room as well as our staff. We’re glad you enjoyed a comfortable sleep here with us and enjoyed our views too. We appreciate your feedback and will review your comments with our team. We look forward to seeing you again at Cheyenne Mountain Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

747 reviews from our community

Traveler rating
    273
    254
    129
    61
    30
See reviews for
241
185
30
166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Edmonds, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2014

We had a small family reunion at the Cheyenne Mountain Resort and couldn't have been more pleased with the accommodations, food and service. All staff members were very friendly and helpful. Brunch was terrific and reasonably priced. If you want a quiet room, request the top floor.

Room Tip: Top floor to insure quiet night
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, May 1, 2014
We’re so happy to hear your family held your reunion here with us at Cheyenne Mountain Resort and that we were able to make it a great success for all of you. We appreciate your kind review in reference to our staff, accommodations and food and hope that you’ll join us again for your next family reunion too!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tomball, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2014

The views are beautiful. Food was outstanding! Drinks are definitely not your typical "cheap drinks" like at most lodge bars. They were GREAT. Definitely get the Lemon Drop Martini! Nestled in a great location with a beautiful lake and golf course to stroll around.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, April 24, 2014
How awesome to hear you had a blast while staying with us at Cheyenne Mountain Resort! We take pride in our Will Rogers concoctions, we’re glad you enjoyed them along with our views and delicious food. Thank you for your review and for staying with us, we hope you will return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

The views from our balcony were breath taking! The buffets were to die for - desserts were too good to resist! Best of all was the can do attitude of the staff! I wish I could stay a week and just eat and sleep! Of course there are all sorts of activities: golf, tennis, swimming pools…

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, April 24, 2014
Your review made us smile this morning. Why not stay a week and just eat and sleep? Sounds good to us! We’re so happy to hear you found our buffet selections so exceptional. Our staff works hard to make sure our guests have the best experience possible when staying with us at Cheyenne Mountain Resort we appreciate you recognizing them. Come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 16, 2014 via mobile

I stayed for a convention with 400+ attendees. We were treated like family. We had great food, friendly staff and lots of special pampering! The beds were really comfortable and rooms very clean. I highly recommend Cheyenne Mountain!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, April 24, 2014
Thank you so much for recommending Cheyenne Mountain Resort. We’re glad we were chosen to host your convention. Our staff goes above and beyond to make our guests feel at home here whether they are here for business or pleasure and we’re grateful for your acknowledgement. We hope someday you can return, this time for a comfortable vacation and enjoy even more of our resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 15, 2014

We went to celebrate my birthday. It was very nice and relaxing. As you walk in the
lobby it's very impressive with views and high ceilings. The staff was friendly and welcoming. The views from the resort were so pretty. I believe all the rooms pretty much have a view. The room location system is confusing, there are a lot of stairs and levels. We had a beautiful mountain and golf course views overlooking the pool area as well. The rooms were very nice and comfortable. We had a king-size bed. The duvet and bedding were very comfortable. The resort itself is connected to the Colorado Springs Country club, there's a lake, another indoor pool and golf course. We had breakfast buffet the next morning which was the usual hotel food, good but nothing spectacular. Overall we really enjoyed our stay the only hitch I would note is that there are people that try to sneak into the pool and the hot tub area who are not guests of the hotel. I could see that the staff were trying to eliminate this issue but it seems that it's an ongoing problem. The drive through a rough part of town to get to the resort is not the best but once you're there it's very serene. Overall great stay!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, April 24, 2014
Happy Birthday! Thank you for your kind review and for sharing your wonderful picture. You said exactly what we wish for our guests, a peaceful serene and relaxing stay. We’re so glad you had such a great stay with us at Cheyenne Mountain Resort for your birthday. We hope you’ll be back every year to celebrate with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 8, 2014

I attended my cousin's wedding in April, staying one night. I felt pampered and supported by the staff, who were continuously cheerful, and helpful. (For instance, I left a handbag in the lobby and they located it for me and stored it behind the front desk). The views were stunning, the food was delicious (both the catered meal at the wedding and the salad I had for lunch.) The only drawback was the heating unit in my room was a bit noisy and the high sinks were built for people 6 foot and up. (not me!)

Room Tip: Especially when you visit during cold month, decide how close you want to be to the main building or...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, April 17, 2014
Our staff loves to go above and beyond to make all of our guests feel welcome and at home here. We appreciate your acknowledgement of them as well as our delectable dishes. We apologize for any inconvenience you may have experienced and would like to encourage our guests to call the front desk for any issue that may arise during their stay so that we may do whatever is necessary to make your stay the best experience possible. We hope you will be back at Cheyenne Mountain Resort for a longer stay soon too!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Cheyenne Mountain Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Colorado Springs
#19 Business Hotel in Colorado Springs
#25 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, JackRabbit Systems, Priceline, Hotels.com and Jetsetter so you can book your Cheyenne Mountain Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co

Owners: What's your side of the story?

If you own or manage Cheyenne Mountain Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.