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“Gorgeous Lodge-type Setting” 4 of 5 stars
Review of Cheyenne Mountain Resort

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Cheyenne Mountain Resort
4.0 of 5 Resort   |   3225 Broadmoor Valley Rd, Colorado Springs, CO 80906   |  
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Ranked #34 of 105 Hotels in Colorado Springs
Shreveport, Louisiana, United States
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
“Gorgeous Lodge-type Setting”
4 of 5 stars Reviewed January 14, 2014

We stayed in the Buffalo Creek Lodge at Cheyenne Mountain Resort. The property is gorgeous! Our room was immaculate and spacious. However, the ceiling and walls are so thin, I thought the guest in the room above us was going to fall through the ceiling! Heard every step they took...... Also, by 9 a.m., Housekeeping was knocking on the door, even though the "Hibernation" sign was on the doorknob - and it was our day to sleep in!
It truly is a gorgeous area! We might would request a room in the main resort next time.

Room Tip: The bed was VERY comfortable, just the thin ceiling allowed us to hear everything in the room above...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, January 23, 2014
While we couldn’t be happier to learn that you described our property as gorgeous and enjoyed your guest accommodations, we regret if neighboring noise or our housekeeping staff caused you any disruption. Providing a truly relaxing experience to our valued guests is one of our top priorities. We hope to welcome you back in the future for another stay in one of our eight residential lodges as our main lodge does not feature any guest rooms. Thank you for sharing your thoughts.
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696 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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English first
Left of Center
Top Contributor
74 reviews 74 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 12, 2014 via mobile

We stayed in the cripple creek rooms (2 queens, resort view). The room was already warmed up for us. A stuffed bear left for my son. The beds were sooooooo soft and inviting. Neither of us were wanting to get up and go anywhere! We have decided to come back when we aren't so rushed and have a great night of sleep again. In the past we have eaten at the resort and the food was excellent then, too. It's a lovely place. Thanks again.

Stayed January 2014, traveled with family
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CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, January 16, 2014
Thank you! There are few things better than a great night’s sleep and we’re thrilled that you enjoyed a restful experience at Cheyenne Mountain Resort. Our recently updated accommodations feature luxurious bedding and the addition of our resort bear, Nahqui — a perfect travel companion for our littlest guests. We appreciate your feedback and hope to welcome you back again soon.
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Pagosa Springs, Colorado
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 11, 2014 via mobile

We stayed for 2 nights in January. Booked through Hotwire for a great rate on the blind. The resort has a great Colorado atmosphere.
The good: Big rooms, comfy beds, great staff, nice restaurants, potential for a view with the right room, Amazing work out room with courts, lap pool, weight room, spin room, and a ton of variety for working out. By far the best work out rooms at a hotel!
The bad: Pool and hot tub out of service the first night (made up by giving free breakfast buffet), No view from room, noisy neighbors, happy hour is only Monday-Thursday so don't expect a deal on the weekend for food and drink
The ugly: nothing!

Ask for a room with a view if possible, our room faced the courtyard but was close to the pool.

For the Hotwire price, amazing stay but you will be charged the $18 resort fee per night no matter what for internet, pool, and work out rooms....worth the fee.

Stayed January 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, January 16, 2014
We love that you started off the New Year with a stay at Cheyenne Mountain Resort! Thank you for giving our property a try, we are glad to read that you enjoyed much of your visit. Guests are invited to share room preferences at check-in. Our front desk associates are happy to accommodate requests when availability permits and would have worked with you to secure a room with a view. We appreciate your feedback and mention of our resort charge, which also includes the benefit of complimentary self or valet parking and is detailed on our website. Come back and see us again soon.
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Evergreen, Colorado
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 7, 2014

We stayed here in late December 2013 and found the resort to be a bit ragged around the edges. Our room had been remodeled and had a great view and the lobby area was nice but the pool facility has seen better days. The "indoor" pool is in a large bubble and was so cold inside that the staff were all in winter coats. It was like they put a bubble over an old, outdated inner city pool - not what one would expect from a resort of this calibur. We enjoyed the Sunday brunch and would recommend it but for the price, you're better off staying at The Broadmoor.

Room Tip: We booked a standard room but still had a nice view of the mountains.
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  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, January 16, 2014
Thank you for staying with us during your recent visit to Colorado Springs. It is pleasing to read that you enjoyed our modernly-appointed guest accommodations as well as our award-winning Sunday Brunch. We are deeply sorry, however, if your experience at our resort amenities did not exceed expectations. We are grateful for your feedback and hope to welcome you back again in the future.
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Los Ranchos de Albuquerque, New Mexico
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 2, 2014

The views from the room of this property are gorgeous, however, the walls don't seem to be very well insulated and we constantly were awakened by the people above us. Just their walking sounded like a herd of buffalo stomping around. The fitness center is large and provides lots of opportunities for working out. The pool is a large lap pool. Very nice, but if there are very many kids it gets quite crowded because there is only one lane for them to play around in. We ate breakfast at the hotel restaurant and service was excellent. Additionally front desk staff was efficient and friendly.

Room Tip: Choice a room on the top floor to eliminate noise if you don't mind carrying your bags up the st...
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, January 8, 2014
Thank you for taking the time to share your impressions of Cheyenne Mountain Resort. We are thrilled you enjoyed our mountain views, recreational amenities and your on-site dining experience. We deeply regret however, if you encountered any frustrations due to the sound of other guests. We hope you will stay with us again for your next visit to Colorado Springs.
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Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 20, 2013

I stayed one night here recently. The room was very nicely outfitted and the bed was very comfortable. The resort does have great views. The buildings are scattered around the main lodge building which can make the process of getting from place to place or to hotel amenities a little bit of a challenge. As has been mentioned other places parking can be somewhat of a challenge especially during the holiday time.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, January 8, 2014
We love that you took the time to share your thoughts and that you enjoyed our modernly-appointed guest accommodations which feature great views of the Front Range. While our scenic resort grounds offer plenty to see and do, guests can enjoy getting around the resort by way of our shuttle service which is available to all guests. We are also happy to offer the convenience of complimentary valet service which is included in our facilities charge. We regret if you were unaware of this and have asked our front desk associates to share these details with our future guests. Thank you, please come back again soon.
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Clearwater, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2013

We stayed at Cheyenne Mountain Resort Dec 13th for 4 nights and I couldn't say enough good things about our stay! We were greeted at the front desk by Patty who was very helpful. We were booked with a resort view room but Patty helped us to upgrade to a Jr Suite (Dove lodge) with an awesome balcony view of the Cheyenne Mountain, which I highly recommend! The room was very clean and updated with flat screen TV's in both the living room and the bedroom. The restaurant was wonderful with another awesome view of the mountain, and the food was great as well. You can order off the menu and also have a buffet which we ate at every meal. The bar area has 2 pool tables and you can order food there as well. The entire resort was decorated with Christmas décor and beautiful from all the lights to the many Christmas trees, we even got to see Santa and pics with him. I would highly recommend this resort as we had a wonderful experience and will definitely be back!!

Room Tip: Dove lodge has awesome views of the Cheyenne Mountain and worth the upgrade.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review, December 23, 2013
Your gracious praise for our property, helpful associates and recently updated accommodations is truly appreciated, thank you. We are thrilled to read your review and learn that Cheyenne Mountain Resort was an ideal place to stay during your holiday visit to Colorado Springs. We appreciate your acknowledgement of our on-site dining options, from Mountain View Restaurant and its impressive buffets to Will Rogers Lounge and its fun, relaxed atmosphere. The next time you are in the area we hope that you will allow us the privilege of welcoming you back.
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Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Colorado Springs
#21 Business Hotel in Colorado Springs
#23 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co

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