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“Fantastic” 5 of 5 stars
Review of Hilton Garden Inn Colorado Springs Airport

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Hilton Garden Inn Colorado Springs Airport
3.0 of 5 Hotel   |   2035 Aerotech Drive, Colorado Springs, CO 80916   |  
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Ranked #9 of 105 Hotels in Colorado Springs
Athens, United States
1 review
“Fantastic”
5 of 5 stars Reviewed June 9, 2014

This is the very best Hilton Garden Inn I've stayed in and the very best hotel period. The service, ammennities, staff friendliness and efficiency, hotel appearance and cleanliness, It's all well above standard!!!! I wouldn't stay anywhere else in Colorado Springs...

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this review, June 11, 2014
Thank you Robert G!
We certainly wouldn't want you stay anywhere else! We look forward to you next stay with us!
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259 reviews from our community

Traveler rating
    162
    65
    18
    6
    8
See reviews for
53
38
18
140
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Madison, United States
1 review
3 of 5 stars Reviewed June 4, 2014

Overall, I really like the hotel, the service and the chain, but this building had something running that caused a deep vibration to permeate the room making it hard to sleep. If it weren't for that I'd give it top ratings.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this review, June 11, 2014
Dear Mark B,
We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience.

Amy Horter
Direcot of Sales
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Tulsa, United States
1 review
4 of 5 stars Reviewed June 3, 2014

12.50 extra for a hot breakfast....five and something for cold....Everything else was fine. The special touch was the bathroom amenities. As well as having a choice of a hard or soft pillow. The room was very clean and we had a nice view as well.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this review, June 11, 2014
Dear Catherine C,
We truly appreciate your feedback. The Hilton Garden Inn breakfast is not included in all of our rates, but we do have great breakfast packages available that are included within the room rate. Please do give a call next time you are in town, we would love to be of assistance with these options. We look forward to seeing you soon!
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Belton, Missouri
Top Contributor
204 reviews 204 reviews
163 hotel reviews
Reviews in 128 cities Reviews in 128 cities
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed June 1, 2014

I have just about run out of superlatives for this hotel. The staff from top to almost top (no one is bottom) are friendly, likable and full of fun. Everyone always has a smile. Since we have been there several times so many of them remember us( I hope for only good reasons) it is just like coming home.
We arrived in the middle of the snow storm of Mother's Day and Stacy's smile and greeting immediately warmed us up. Our room was ready and all was well. For the next two days Abby, Stephanie, Lucy and of course Pat made us feel welcomed. A stop by the front desk in the morning was a great way to start our day. The girls in the restaurant remember your preference after the first time you order. Brandy the night waitress is right on the money as soon as we came in. The evening cookies are always fresh and plentiful and the evening restaurant manager has a way of making you feel very special!!
On our return trip we only stayed one night but as Pat said as we left "You will be back" and to that we say "You better believe it!!"

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this review, June 11, 2014
Dear wanderingwonders,
You have just made our day! Thank you for the klnd words! This is why we do what we do. We cannot wait to see you again soon!
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Galveston
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed May 30, 2014

The hotel was located close to the events we were in town to attend. It was also situated close to highway 24 which we used a lot to get back and forth to the mountains. We had a tremendous view of Pike's Peak. Occassionally we could hear the people in the floor above us but overall a great stay. Great value for the money.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this review, June 11, 2014
Dear Christie D,
Thank you for taking the time to leave such great feedback. Colorado Springs is such a great place to visit, and all of the attractions are so very close to our front door. Please let us know if you would like any of our recommendations the next time you are in town!
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Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed May 29, 2014

I travel constantly...but the BEST hotel I have stayed in that meets our company per diem is the Hilton Garden Inn near Colorado Springs AIrport. From the manager, Pat Victor, to the front desk, to the breakfast and evening staff, to the room cleaners....this is by far and away the best hotel in which I have stayed in Colorado Springs or anywhere else!. The staff is courteous and completely responsive to every need. I recommend this hotel to all my business colleagues and I continue to stay there as well. Thank you Hilton Garden Inn at Colorado Springs airport!

Room Tip: check with front desk...they will do everything they can to get you the room you want.
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this review, May 30, 2014
Dear james b,
We sure do love having you here! Thank you for all of the great feedback, I have shared this with our staff, and it made their day! We look forward to seeing you again soon!
Amy
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Columbus, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 21, 2014

We were greeted very warmly and efficiently. We had questions about dining that evening and the front desk was very helpful. The room was clean and had everything we needed. It was a Sunday night and we called from our restaurant to see if the bar would remain open an extra hour so we could have a good by family toast. The bar tender was more then happy to do so. Extremely nice staff. Location was very convenient to the airport.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacvictor, Director of Sales at Hilton Garden Inn Colorado Springs Airport, responded to this review, May 30, 2014
Dear Barbara D,
We truly appreciate such great feedback, thank you! We are proud of our great staff and facility. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Colorado Springs Airport

Address: 2035 Aerotech Drive, Colorado Springs, CO 80916
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Colorado Springs
#8 Romantic Hotel in Colorado Springs
#16 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Colorado Springs Airport 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hilton Garden Inn Colorado Springs Airport Hotel Colorado Springs
Colorado Springs Hilton
Hilton Colorado Springs

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