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“Friendly and comfortable” 4 of 5 stars
Review of Springhill Suites Colorado Springs South

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Springhill Suites Colorado Springs South
3.0 of 5 Motel   |   1570 N Newport Rd, Colorado Springs, CO 80916   |  
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Ranked #14 of 106 Hotels in Colorado Springs
Albuquerque, New Mexico
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Friendly and comfortable”
4 of 5 stars Reviewed June 19, 2014

Just stayed one night. Positives are the room layout (separate mini-living room with a microwave, fridge and desk), views of the mountains, and friendly employees. It was quiet room too, kind of a surprise for an obviously busy Friday night in the summer. Negatives are the room seemed a bit worn (marks or small stains on the carpet and furniture, wobbly chair) and the housekeeping wasn't the best - a hair on the bedspread near the pillow, floor could have used better vacuuming. Not a criticism and not being picky, but compared to other Marriotts in other cities, it seemed like a minor point to bring up. Probably a one-off.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, Manager at Springhill Suites Colorado Springs South, responded to this review, July 29, 2014
Thank you very much for the wonderful comments about our SpringHill Suites Colorado Springs South. I am very pleased to hear that you enjoyed our spacious suites, award winning service, and the great mountain views of Pikes Peak. I am very sorry to hear of the housekeeping cleanliness issues and the outdated look of our suites. I am very happy to tell you that our hotel will undergo a complete hotel renovation early next year, so I hope you return next summer.

Sincerely,

Andy Harris
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132 reviews from our community

Traveler rating
    66
    53
    11
    1
    1
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Hot Springs Village, Arkansas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

We have stayed here with our two grandchildren many times. The family lives in Colorado Springs. The boys (ages 9 and 6) love the pool with the toys and the breakfast. The staff is very accommodating. Would not stay anywhere else!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, Manager at Springhill Suites Colorado Springs South, responded to this review, June 18, 2014
Robin,

We always look forward to seeing you and your husband, as well as your grandchildren. Thank you for your continued loyalty to Marriott and our SpringHill Suites Colorado Springs South.

Andy Harris
General Manager
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Ashburn, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

The room was very clean and inviting. Pillows were great for a change. Front desk called to make sure the room was ok. That was a definite plus for me. Had a small problem in the laundry room, but it was taken care of immediately!! The room linens were all immaculate! Felt very welcomed here. The staff was very helpful with local attractions and dining suggestions. Very good location to dining and attractions. Everything about this place was great!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, Manager at Springhill Suites Colorado Springs South, responded to this review, June 18, 2014
Thank you for the wonderful comments. We are very pleased to hear you enjoyed our award winning staff, the local area, and the comfortable rooms. We look forward to serving you the next time you are in the Colorado Springs area.

Andy Harris
General Manager
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Tulsa, Oklahoma
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 29, 2014

This hotel is amazing! We only stayed one night, but I wish we could have stayed here for the duration of our visit to Colorado Springs. Check in was fast. Check out was fast. The desk employees were very friendly and cheerful.

Our room was an exceptionally clean suite with plenty of room for four people with a nice view of Pikes Peak. The hotel was quiet; we didn't hear people walking in the halls nor did we ever hear any jets land or take off from the airport nearby. The kids went swimming in the heated indoor pool and loved it. The hotel had clean towels in the pool area so we didn't have to use the towels from our room.

The next morning we had the complimentary breakfast, which was good. One of the staff, who I guess was responsible for the breakfast area and keeping the food stocked, was very friendly and carried on conversations with the guests.

I will definitely book this hotel for our next trip to Colorado Springs. The only drawback in our room was the way the TV was situated. We didn't watch much TV anyway, but while it was on it was a bit awkward. No big deal, though. The other drawback is the number of luggage carts available. I think there were only two in this hotel, but other visitors used them and KEPT THEM IN THEIR ROOMS instead of returning them downstairs and none were available the next morning when we left. We had to make two trips out in the pouring rain to get our luggage and items we didn't want to leave in the car.

Room Tip: Our room was on the second floor. While the view of Pikes Peak was great, our other view was of the...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 7, 2014

I like places like this where there are no complications to check in, breakfast is good, especially the coffee, and if the hotel is full it does not feel crowded or noisy. A very clean property and even cleaner rooms.

Room Tip: This hotel has the closest access to the West Gate entrance of Peterson AFB. Ask for a room not adja...
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, Manager at Springhill Suites Colorado Springs South, responded to this review, May 27, 2014
We really appreciate the kind words regarding your stay at our SpringHill Suites Colorado Springs South. I am very glad you experienced a seamless stay from check in to a good breakfast each morning you were here. We look forward to seeing you again if you are ever visiting the Pikes Peak region in the near future.

Andy Harris
General Manager
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Loveland, Colorado
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 10, 2014

This hotel is awesome. Check in was friendly, the beds are comfortable, the breakfast has hot items (so more than expected), the rooms were quiet, the rooms are very clean and they have free Chupa Chups at the front desk. Would definitely stay here again!

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 22, 2014

My husband and I were recently in Colorado Springs to watch our niece ice skate in Nationals. We selected this hotel as we got an amazing rate, it is located only about 5 miles from the World Arena, and it had good reviews on Tripadvisor. We were checked in by the manager, who noticed we are Marriott members and thanked us for using their hotel when we had lots of other options. We travel quite a lot, are members of Starwoods and Hilton, and have never had another staff member of any brand mention this to us. It was nice and very refreshing to hear this. Our room was spotless, comfortable and just what we needed for the weekend. A free breakfast is offered in the morning, and it is nothing special. But I do appreciate having a yogurt and banana, which was provided. The hotel was very easy in and out, which is exactly what we needed. Good stay!!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, General Manager at Springhill Suites Colorado Springs South, responded to this review, April 15, 2014
We really appreciate the kind words regarding your stay at our SpringHill Suites Colorado Springs South. We are very happy that you saw our positive reviews on TripAdvisor and enjoyed the staff and hotel. We value your loyalty to Marriott as a Marriott Rewards member and look forward to seeing you very soon.
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Additional Information about Springhill Suites Colorado Springs South

Address: 1570 N Newport Rd, Colorado Springs, CO 80916
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Colorado Springs
#22 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Springhill Suites Colorado Springs South 3*
Number of rooms: 101
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Also Known As:
Springhill Suites Colorado Springs South Hotel Colorado Springs
Colorado Springs Springhill Suites

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