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“Really liked this place. Rating needs to be upgraded.” 5 of 5 stars
Review of TownePlace Suites Colorado Springs South

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TownePlace Suites Colorado Springs South
2.5 of 5 Hotel   |   1530 North Newport Road, Colorado Springs, CO 80916   |  
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Ranked #15 of 105 Hotels in Colorado Springs
Pueblo West, Colorado
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Really liked this place. Rating needs to be upgraded.”
5 of 5 stars Reviewed July 27, 2014

We stayed at this Marriott-affiliated hotel for one night during an overnight trip to Colorado Springs. We are frequent travelers, but had never stayed at a TownePlace Suites before. Thought we would try it with the deep discount offered for the night. We were a little nervous prior to arrival since it is an extended stay hotel, but it was much nicer than any extended stay hotel we have been at. Modern and clean. Nicely decorated rooms, comfortable queen-sized bed, hide-a-bed, chair, kitchen cabinets, refrigerator, stove, microwave, dishwasher, dishes, pots/pans, coffeemaker, toaster, desk, flat screen TV, iron/ironing board, free parking, free wi-fi, free newspaper in lobby. Typical continental breakfast included with biscuits/gravy, waffle maker, cereal, fruit, hard-boiled eggs, bagels, muffins, yogurt, juice, coffee. No toast, eggs or meat. Breakfast served until 10:00 on weekends. 12:00 checkout time. Indoor Pool. Thermostat controlled heating/air conditioning. The staff was very professional and friendly...very well trained. It is a 4 story hotel, but there are elevators at both ends of the building. Toilet paper was too thin. Fantastic distant view of the mountains from the parking lot...too bad the hotel was built sideways to the mountains. Hotel is located in an industrial park area far from any restaurants, shopping or attractions, but an easy drive to get there. It is, however, very close to the airport and Peterson Air Force Base. The hotel has a 2.5* rating, which should be upgraded to a 3*. It is better than an average 3*. The regular hotel rate on their website seemed excessive, but the discounted hotel rate that we received made our stay a great value. Special thanks to the management and staff at the hotel for making our stay wonderful!

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, General Manager at TownePlace Suites Colorado Springs South, responded to this review, August 14, 2014
Thank you for the kind words regarding our TownePlace Suites Colorado Springs South hotel. We are very happy that you were able to enjoy all of the wonderful amenities our hotel has to offer. We look forward to serving you in the future with our team’s award winning service.
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51 reviews from our community

Traveler rating
    31
    11
    7
    1
    1
See reviews for
18
5
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Fishers, Indiana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

I'd say this is a three star property, but I bumped it to four due the extremely competent staff (Deanna was very helpful in helping us with a few issues).

Rooms are very average and outdated.

This hotel is close to the airport, but that's about it. It is SUPER far from anything else. I wouldn't use this property for anything but an overnight airport stay.

Parking lot is super cramped. I had to park at the Springhill next door (they essentially share a lot).

Smokers like to hang out by the doors since it's non-smoking (thanks guys).

We were scheduled for 6 nights here, but canceled after one night and paid for a room at the TownPlace North (Garden of the Gods). I will leave a separate review for that property, but suffice to say it is MUCH nicer (100% renovated as of my stay in June 2014) and MUCH better located.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, General Manager at TownePlace Suites Colorado Springs South, responded to this review, July 29, 2014
I really appreciate your kind words regarding our associate Deanna. In 2015, our hotel will undergo a complete hotel renovation which our team is very excited about! In regards to the other guests smoking in the entryway, we are currently reviewing our current non-smoking policy and ways to prevent other guests from having this experience. Thank you for your feedback and we hope to see you in 2015!

Sincerely,

Andy Harris
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Riverside, California
1 review
5 of 5 stars Reviewed May 30, 2014

Clean rooms. Comfortable beds. Great breakfast choices.
Will definitely stay here again.
We were upgraded to a 2 bedroom suite. Sweet! My son who just got back from Afghanistan decided to stay with us....since now we have 2 bedrooms:). At no extra cost!
Housekeeping were very pleasant too, did a great job in refreshing our rooms daily. Thank you Townplace suites!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, General Manager at TownePlace Suites Colorado Springs South, responded to this review, June 18, 2014
We greatly appreciate you taking the time to tell us about your recent stay at our TownePlace Suites Colorado Springs South. We are so glad that you enjoyed the upgraded two bedroom suite and were able to have your son stay with you. Thank you to your son and family for the sacrifices you have made while he has served and protected our country and freedom.

Andy Harris
General Manager
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Fayetteville, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 26, 2014

Thank you to the wonderful staff at TownePlace Suites South in Colorado Springs. Myra, the manager and her staff always make sure my needs are taken care from reservations to taking care of my needs.
Clean, spacious rooms. Comfy beds. Staff is professional, courteous, and always have a welcoming smile.
I will always stay here when in town and will recommend to friends, family and colleagues.
Keep up the great work folks!!!!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, Manager at TownePlace Suites Colorado Springs South, responded to this review, May 27, 2014
Thank you for your comments. We are very pleased to hear you enjoyed the size of our suites, the comfortable beds and our award winning staff. Mayra and her team work very hard to provide exceptional service to all of our guests. We look forward to seeing you the next time you are in town.

Andy Harris
General Manager
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Wickliffe
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 24, 2014

First, let me say that this was NOT a planned stay. We were traveling through and had a problem with our 5 month old truck. Since NO dealers were open for it's repair, we had to get a hotel for two nights. We found a FANTASTIC RATE for the TownePlace Suites Marriott South that could not be beat. (The regular rates are a good deal, but the discounted rate was beyond belief). We had a 2 bedroom Suite with full kitchen. The only draw back I found was the size of the parking area. This hotel pampers it's guests as if everyone is royalty. The beds, as usual, are extremely comfortable. It is easy to get to, and is close to all kinds of shopping, dining, etc. The hotel and grounds, are very clean. The staff are excellent, and take a lot of pride in their work. and it shows everywhere. I have stayed in a lot of Marriott Hotels across the country, usually on "someone else s dime", and have never been disappointed. I was very satisfied with our two day stay at The TownePlace Suites Marriott South in Colorado Springs.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthem, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2014

The property is clean inside and out. There are a couple of restaurants right by the hotel and a movie theater about a 100 yards away. We had the 2 bedroom suite and it served my families needs perfectly.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andy h, Manager at TownePlace Suites Colorado Springs South, responded to this review, April 15, 2014
Thank you for taking them time to tell us your thoughts regarding your stay at our TownePlace Suites. We are very pleased to hear you enjoyed your stay in the spacious and clean two bedroom suite. However we were confused as to what movie theater or restaurants you were referencing that were within walking distance to our hotel. Our hotel is nearby restaurants and movie theaters but by no means are we within walking distance or within 100 yards.
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Dayton, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2014

Great group of people, top notch staff all around! Friendly and go above and beyond if you need anything day or night!
They're very attentive and welcoming everytime a guest enters. I'd recommend to anyone who's taking a short stay and don't always want to eat out.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Colorado Springs South

Address: 1530 North Newport Road, Colorado Springs, CO 80916
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Colorado Springs South 2.5*
Number of rooms: 97
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Also Known As:
Towneplace Suites Colorado Springs South Hotel Colorado Springs

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