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“The westsides best. Beautiful location...” 5 of 5 stars
Review of Hotel San Ayre

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Hotel San Ayre
3320 West Colorado Avenue, Colorado Springs, CO 80904   |  
Hotel amenities
Ranked #16 of 106 Hotels in Colorado Springs
1 review
“The westsides best. Beautiful location...”
5 of 5 stars Reviewed August 21, 2010

The westsides best. Beautiful location, near all atractions such as Garden of the Gods, Pikes Peak, Barr Trail and The Pikes Peak Incline. Suite has Jaccuzi, Nice hot tub, Awesome Rooms! Teller Cab is my reccomandation for a fast , cheap taxi service.

    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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142 reviews from our community

Traveler rating
    89
    34
    9
    6
    4
See reviews for
49
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Aspen, Colorado
Top Contributor
94 reviews 94 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
143 helpful votes 143 helpful votes
1 of 5 stars Reviewed August 6, 2010

This property is advertised as being this luxury boutique hotel with tons of amenities and low prices. Both are false. We ended up leaving before our stay was up and moved to another hotel in the Springs.

I was actually in shock when I stepped into the room. It was dark, dingy and depressing. The bed was hard as a rock with a filthy bedspread (they are clearly not washed after every guest).

There were two lights in the entire room. An overhead fan light & a teeny pin dot light at the nightstand. It was not pleasing. There were no decorations, etc., nothing on the concrete walls, no curtains to shut out the bright light in the morning.
There were 2 electrical outlets in the room, one behind the bed that was impossible to get at and 1 behind the armoire that was also impossible to get at. I had to charge my phone, etc in the bathroom with it sitting on the floor.

The first thing the owner should have done was replace the ancient windows with new soundproof ones. This hotel sits directly on Colorado Ave and it's like trying to sleep in the middle of a highway. It was so loud and distracting no wonder they give you a "sound machine" to use. Maybe they could replace the windows to block the sound instead. With the hard bed and traffic noise, there was no sleep to be had.

The website claims you get "spa quality bath amenities". The only thing you get is a bar of ivory soap. I actually laughed when I saw it.
The a/c was something ancient over the bed that never really cooled the room. It also claims cable tv. Guess what?? You get all of 18 channels. Local channels + pbs + foreign. No news, etc. Wifi knocked me off line consistently and was very slow.

Also, no deadbolts on the doors, only a single lock. It doesn't seem to be the most upstanding area of town either. There are no coffee pots or silverware (but there is a fridge and microwave) in the rooms, which forces you to go to Starbucks or Safeway to get an early morning drink. I do believe they have coffee in the office but they don't open until around 9am. By that time we have already started our day.

On that note, the office is only open limited hours during the day. You are out of luck to contact anyone if you need anything if it's not between the "bankers hours" they keep. When they did appear I personally felt the staff was condescending and watched my every move coming and going.

There is no maid service. What? For a $100/night. Really?

Their website claims "Be prepared to have your expectations surpassed". They never even met one expectation that they claimed I would have. What a colossal disappointment!

  • Stayed June 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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denver,co
1 review
5 of 5 stars Reviewed August 5, 2010

this is a great little place, fantastic location, great view and the staff is super fantastic!! If your looking for a great deal with a down home feel, come stay here!!

  • Stayed August 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed August 4, 2010

I have stayed at the San Ayre on two occasions for a total of close to 3 months. Mike and Steve are very accommodating and knowledgeable about the area. All of the rooms are beautifully renovated and homey. I would not consider staying anywhere else when I'm in the Springs.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Antonio, Texas
1 review
5 of 5 stars Reviewed August 3, 2010

The cottage at Hotel San Ayre was just perfect. Beautifully decorated and extremely comfortable. Staff was extremely accomodating. We hope to return again and again. Thanks Steve!!!

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 30, 2010

My family of 3 stayed in the Colorado Cottage for 2 nights, and we were very pleased. First impressions can be deceiving - it's a converted motel, and that's what it looks like from the outside.

But the owners obviously have a talent for decorating, and they put a lot of effort into making the Colorado Cottage a warm and welcoming place.

We got 2 bedrooms, a living room, and a kitchen for a very reasonable price. The location was also convenient for everything we wanted to do.

Other reviewers have complained about road noise, but it didn't bother us at all.

We will definitely consider staying again next time we're in the area!

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manitou Springs, Colorado
1 review
4 of 5 stars Reviewed July 24, 2010

Older motel, but recently updated, well maintained, clean, friendly service, pet friendly, economically priced. Convenient to Manitou Springs, Old Colorado City, Garden of the Gods, Cripple Creek, Pikes Peak and others. Their "cottage" is great for a family: full kitchen, living, dining and two bedrooms. Only negative is traffic noise during day, but it quietens down at night. So don't plan afternoon naps. Price vs Quality can not be beat. This comes from one whose next stop is The Lodge at Vail.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel San Ayre

Address: 3320 West Colorado Avenue, Colorado Springs, CO 80904
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Best Value Hotel in Colorado Springs
#10 Romantic Hotel in Colorado Springs
#22 Business Hotel in Colorado Springs
#26 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Number of rooms: 11
Official Description (provided by the hotel):
Nestled between the desirable vacation and shopping districts of Old Colorado City and Manitou Springs sits The Hotel San Ayre. Discover the West Side's premier boutique lodging experience at a surprisingly affordable rate. The Hotel San Ayre offers 9 premium rooms and 2 family-size suites, each uniquely styled with breathtaking mountain views. ... more   less 
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Also Known As:
San Ayre Hotel
San Ayre Colorado Springs

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