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“New Hotel, Not the best area” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Colorado Springs Dwtn Area

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Holiday Inn Express Hotel & Suites Colorado Springs Dwtn Area
2.5 of 5 Hotel   |   105 North Spruce Street, Colorado Springs, CO 80905   |  
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Ranked #58 of 106 Hotels in Colorado Springs
Omaha, Nebraska
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“New Hotel, Not the best area”
3 of 5 stars Reviewed June 16, 2014

This hotel just opened, which is why we booked it. The rooms and hotel itself were clean. Breakfast was free and had a lot of options. Staff was friendly. The pool was nice but pretty small compared to some. They were out of mountain view rooms so we were left facing the interstate. However, had I known that there was a homeless shelter a few blocks away I would not have booked this hotel. We were approached by several people in the parking lot asking for money and it made us nervous to even leave our truck in the parking lot for how many people were outside at night. I was certainly not comfortable having our daughter with us. This is also at an exit that doesn't have much else to offer in terms of food or gas.

Room Tip: Ask for a mountain view room otherwise you will be looking directly at the interstate.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Colorado Springs Dwtn Area, responded to this review, July 4, 2014
Dear Shannon H,

Thank you for taking the time to write your review. We are very glad you found our hotel clean and our staff friendly. We continually strive to provide good value and a comfortable environment to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We will address these matters with the respective departments in order to avoid these unnecessary issues in the future.

We would love to have you stay with us again on your next visit to Colorado Springs.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
    8
    3
    5
    2
    3
See reviews for
6
9
Solo
0
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Iowa City, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

Love the new hotel - great decor, professional and helpful staff, nice swimming pool and hot tub. Beautiful mountain view in a spacious suite - all that for an affordable price. This is the lowest priced hotel we've stayed out over a week's vacation in Colorado, and by far the nicest one. 2 Thumbs up, we will be back.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Colorado Springs Dwtn Area

Address: 105 North Spruce Street, Colorado Springs, CO 80905
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 106 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Colorado Springs Dwtn Area 2.5*
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