We have been looking forward to dining here for a while. We wanted it to be a special occasion (no kids). My husband made reservations and asked if gluten free options would be available since he did not see anything on their website. I would have rather the person state they are unable to provide satisfactory service to those with special dietary needs rather than state the server would know (they didn't). Aside from the "cute" game of "can I have this" we played with the poor server as she ran between the table and kitchen...I have bigger complaints. I HATE multi-server restaurants. By this I mean the person who takes your order is not the same person who brings the order to the table. Our servers were fantastic but our service was AWFUL. It was awful because I asked for simple things (dressing on the side, not all over) and if the person who took my order picked it up from the kitchen they would clearly know NOT to take it to me with dressing all over because it was wrong. I have no idea why certain restaurants feel it is a good idea to sabotage their waitstaff by splitting them up this way, but I cannot be the only person on earth who likes to have my food served the way I asked. I KNOW most waitstaff makes sure to get the food to their customers the way they asked for it if they are given the opportunity to take the order AND deliver it. The food I did eat was wonderful and the atmosphere was great. So much potential in this place. The final disconnect was when one of our waitstaff told yet another staff member that we needed a box. This poor guy came over with the smallest box I have ever seen to box our leftovers. He agreed we needed a bigger box. This restaurant has all the makings of a great place and they certainly charge enough. Management needs to seriously get behind their great staff and stop screwing up the game plan. Let your GREAT staff just take care of their own tables, and please don't offer dietary restriction menu options to those who make reservations if you are not willing to offer options when such people arrive.
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