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“Average Budget Hotel” 3 of 5 stars
Review of BEST WESTERN PLUS Peak Vista Inn & Suites

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BEST WESTERN PLUS Peak Vista Inn & Suites
2.5 of 5 Hotel   |   7265 Commerce Center Drive, Colorado Springs, CO 80919 (Formerly Microtel Inn & Suites by Wyndham Colorado Springs)   |  
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Ranked #27 of 105 Hotels in Colorado Springs
San Rafael, CA
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
“Average Budget Hotel”
3 of 5 stars Reviewed August 6, 2012

The price was right; very reasonable in an expensive town. The young person at the desk was friendly but not very knowledgeable. We had two rooms, adjoining as requested. The rooms seemed cramped, the bathrooms and the sink area and counter too small. Most hotels everywhere have updated their TV's to flat screen; not here. The sheets were clean but the blankets scratchy and in need of washing (someone with black hair had slept there before us). The toilets in both rooms backed up, but I do give the staff credit for responding to fix the problem immediately when we called. Our view was the roof of an adjoining building.

While not terrible, our experience here was of a dated and somewhat dingy hotel that needs to upgrade their rooms. If in Colorado Springs again, I would probably pay a little more for a more pleasant room.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy M, Regional Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review, August 9, 2012
Dear Guest,

We want to thank you for your feedback on the Microtel Inn & Suites by Wyndham in Colorado Springs with TripAdvisor.

We take our guests opinions very seriously and we do our best to make improvements based on them.

Have a wonderful remainder of your Summer!

Sincerely,

Peggy Mosteller
Regional Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

370 reviews from our community

Traveler rating
    159
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    64
    26
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See reviews for
169
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Las Cruces, New Mexico
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 29, 2012

The best thing this hotel offers is the convenience to many of the tourist attractions in Colorado Springs. Although a continental breakfast is offered we did not eat at the hotel. The breakfast room is way too small for a hotel of this size. The vending machine on the 3rd floor was empty for much of our stay. The TV is out of date for a hotel of this size, and channel selection poor. Bed is okay, but prefer soft and squishy mattresses. Room had coffee maker, but no pot, good thing we aren't coffee drinkers. Front desk personnel greeted us each time we returned from our excursions.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy M, Regional Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review, July 31, 2012
Dear Guest,

I want to thank you for rating the Microtel Inn & Suites by Wyndham, in Colorado Springs on TripAdvisor. The feedback you have given is very valuable to us and I am going to speak with our owner and make some suggestions based on your review.

Enjoy the remainder of your Summer!

Sincerely,

Peggy Mosteller
Regional Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2012 via mobile

This was my first stay with Microtel. The staff was pleasant & courteous. Now that I've stayed in one of thier suites I will definitely try to stay in a Microtel whenever feasible.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy M, Regional Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review, July 18, 2012
Dear Guest,

Thank you for taking the time to give TripAdvisor feedback on the Microtel Inn & Suites by Wyndham in Colorado Springs and thank you for visiting our hotel!

I will make sure to pass your compliment on to our staff. We look forward to seeing you again upon your next visit to our city.

Sincerely,

Peggy Mosteller
Regional Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunbury, Pennsylvania
Reviewer
5 reviews 5 reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed July 14, 2012

we stayed 2 nights and couldn't have been happier. The front desk was very accommodating when we asked to check in early, The room was large and very clean. It was nice to walk to the Outback and TGI Fridays. I'd stay there again

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy M, Regional Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review, July 17, 2012
Dear Guest,

We are so glad that you enjoyed your recent stay with us at the Microtel Inn & Suites by Wyndham in Colorado Springs, CO! We are fortunate to have such a great location, next to several restaurants and convenient to area attractions.

Thank you for taking the time to give feedback to us on TripAdvisor.

We look forward to seeing you the next time you visit our area!

Sincerely,

Peggy Mosteller
Regional Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prairie Vilage, KS
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 2, 2012

Stayed there last week during a hockey tournament. Everything was great, including the Staff, the rooms, pool, and the great breakfast. Our only regret was when the area was evacuated due to the wildfire and we found ourselves scrambling for other accomodations.
It was fun while it lasted, and we will definitely be back next year.

Room Tip: Definitely ask for a suite, as they are the only rooms that have a refrigerator and microwave, which...
See more room tips
  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Regional Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review, July 5, 2012
Dear Guest,

Thank you so much for staying with us during your hockey tournament and for taking the time to give us feedback on TripAdvisor. We are sorry about the mandatory fire evacuation and we are glad you plan to return to our hotel during your visit to Colorado Springs, next Summer.

Enjoy the remainder of your Summer!

Sincerely,

Peggy Mosteller
Regional Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 23, 2012

This hotel is a great value for the price. The hotel was very clean and the staff was very attentive to your every need. We stayed for 3 nights in a suite and it was the best! The location is perfectly located to see all the sites, there are a number of restaurants and shopping very close by. Would recommend this hotel for long or short stays.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Regional Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review, June 25, 2012
Dear Guest,

Thank you for taking the time to contact TripAdvisor and give them feedback on your recent stay at the Microtel Inn & Suites by Wyndham, in Colorado Springs!

Based on your review, it appears that you had a really nice experience with our hotel, our staff and our location. We hope to see you the next time you visit colorful Colorado!

I will make sure to pass your positive review along to my teammates at the hotel!

Sincerely,

Peggy Mosteller
Regional Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 stars Reviewed June 17, 2012

I booked this hotel as a second choice as the major one next to it was full. What a pleasant surprise! From the moment I walked in to the checkout the following day, I was extremely satisfied with the hotel and service. The room was very clean and up to date. The amenities were terrific. Free long distance and local calling plus free wifi. A great value for your buck. Good job Microtel!

Room Tip: Very good hotel. Well worth it. Rooms facing west have mountain view.
See more room tips
  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy M, Regional Manager at BEST WESTERN PLUS Peak Vista Inn & Suites, responded to this review, June 18, 2012
Dear Valued Guest,

Thank you for taking the time to rate the Microtel Inn & Suites by Wyndham on TripAdvisor!

We are pleased that you were so satisfied with your recent stay with us! We strive to offer our guests as positive of an experience as possible and it looks like we achieved that with you.

We hope to you will stay with us again upon your next visit to Colorado Springs, CO!

Sincerely,

Peggy Mosteller
Regional Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Peak Vista Inn & Suites

Address: 7265 Commerce Center Drive, Colorado Springs, CO 80919 (Formerly Microtel Inn & Suites by Wyndham Colorado Springs)
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Colorado Springs
#18 Business Hotel in Colorado Springs
#29 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Peak Vista Inn & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Colorado Springs only Best Western Plus. This BEST WESTERN PLUS Peak Vista Inn & Suites offers a complimentary hot breakfast and free wireless Internet. ... more   less 
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Also Known As:
Microtel Inn And Suites
Microtel Colorado Springs
Colorado Springs Microtel
Microtel Hotel Colorado Springs

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