I reserved my room at over the phone with the local reservations desk. The reason why I needed the room is because I was attending a military ball at the hotel. When I reserved the room I tried to tell the woman on the phone that I had a promotion code for the discounted military rate. She told me to give the reception clerk the promotion code when I check into the hotel. When I checked in the receptionist made the appropriate changes for the room rate. However, when we went to check out the promotion code was not saved in the system. A shift manager was asked to help the clerk. It was at this point that our room rate problem solved. Other than the room rate issue our stay was outstanding.
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- Also Known As:
- Antlers Hilton Colorado Springs Hotel Colorado Springs
- Hilton Hotel Colorado Springs
- Hilton Colorado Springs
- Colorado Springs Hilton