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“Good Value” 4 of 5 stars
Review of HYATT house Colorado Springs

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HYATT house Colorado Springs
3.0 of 5 Hotel   |   5805 Delmonico Drive, Colorado Springs, CO 80919 (Formerly Hyatt Summerfield Suites Colorado Springs)   |  
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Ranked #19 of 107 Hotels in Colorado Springs
Certificate of Excellence
GreenLeadersBronze level
Overland Park, Kansas, United States
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
“Good Value”
4 of 5 stars Reviewed August 6, 2014

We stayed several days at this hotel and we were generally pleased with it. The hotel needs some renovation and is receiving it; however, it is clean and convenient, with friendly staff. The basics are covered and the price is reasonable. The room included a small kitchenette and that was quite useful.

Room Tip: Our room was close to the side door which made it convenient to load and unload
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYATThouseGM, General Manager at HYATT house Colorado Springs, responded to this review, August 18, 2014
Dear Doug W,

Thank you for taking the time to review your stay with us. It makes me happy to hear that you enjoyed your time with us here in Colorado Springs.

As you mentioned, we will be getting a renovation in the coming months. Our lobby will be completely renovated to include a full service Bar with made to order food items. The dining room will be updated and will include a wider variety of offerings. Our rooms and hallways will also be receiving a face lift.

As I mentioned before, I truly appreciate you taking the time to review our property. Please look us up if you're in Colorado Springs again!

Thank you,

Nick Kelley
General Manager
HYATT house Colorado Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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394 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Susanville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2014

Rooms were nice size, staff was nice, but when you had your room clean some items were not replenished and areas were not cleaned. The floor throughout the hotel was very dirty and the Jacuzzi jets never worked the whole 5 days we were there. I loved the food in the evening just wished it was on the weekends also. Overall enjoyed our stay. A bit far from all the attractions in Colorado Springs but close to a nice church and a small river.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYATThouseGM, General Manager at HYATT house Colorado Springs, responded to this review, August 12, 2014
Dear Tammy L,

I am very glad that you enjoyed your stay with us! I'm glad you were able to stretch out in our guest rooms and that our staff was very friendly.

Thank you for mentioning the housekeeping issues that you experienced. I have used your review to inform the housekeeping department that they had missed a few items. I sincerely apologize for these issues.

I do hope to see you again in the future should your travels lead you to Colorado Springs.

Sincerely,

Nick Kelley
General Manager
HYATT house Colorado Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

Want more Hyatt House hotels so I can stay exclusively in them. Took son and 2 grandsons to Colorado and stayed various places but this was the best by far for the money. Everyone was friendly and the accomodations were excellent. Loved the breakfasts and evening appetizers. We arrived just at the end of evening appetizers the first night but the staff was very accomodating to make sure we were served. When the almost 4 year old was asked what his favorite part of the vacation was-- he replied, "the really nice hotel." I concur! Having a wonderful place to stay helped us truly enjoy the rest of our excursions. We attempted to extend our stay because we liked it so much but unfortunately they were totally booked and I can see why!

Room Tip: We had a studio room that faced the south side of the pool. I believe we were on second or third flo...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYATThouseGM, General Manager at HYATT house Colorado Springs, responded to this review, August 18, 2014
Dear Rebecca S,

I am so glad that we "WOW'D" you and your grandchildren! It sounds like you all had a fantastic trip and I'm ecstatic that we were able to be a memorable part of it.

I do apologize that we were unable to extend your reservation as we would have loved to have you stay with us longer. The summer months are typically very busy in Colorado Springs and we are in a central location to most of the Colorado Springs attractions.

If you are back in Colorado Springs be sure to check out our property after our renovation. We will have much more to offer our guests in the near future.

Thank you and safe travels,

Nick Kelley
General Manager
HYATT house Colorado Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here because of the amenities - kitchen, suite, pool, good price. This hotel did not disappoint. From the minute we checked in, we felt welcome. Our room was very nice, clean and quiet. The kitchen was great for some in room carryout meals. The wifi was fantastic. The pool was very nice on the few days we could use it (due to rain in the area). The breakfast was great - different each day. This hotel is very close to all attractions in Colorado Springs. Would stay here again if we are in the area. Overall a very pleasant experience.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYATThouseGM, General Manager at HYATT house Colorado Springs, responded to this review, August 18, 2014
Dear Happytrails42,

Thank you for choosing our property for your recent travels to Colorado Springs. We truly enjoyed being of service to you and your family.

We will be adding to our amenities in the coming months. Our property will be going through a renovation which will give us a wide variety of amenities to offer our guests. We wil be able to offer a full service bar with food offerings, an updated breakfast selection, a shuttle and all of our rooms will receive a facelift.

Please be sure to stop in and see us if you're ever in Colorado Springs again!

Thank you.

Nick Kelley
General Manager
HYATT house Colorado Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

We thoroughly enjoyed our stay at the Hyatt House in Colorado Springs. Very family friendly! The king suite was perfect for our family of four. Location was close drive to Garden of the Gods and lots of restaurant options. Only down side was our room was close to train tracks (fairly quiet trains), but woke my husband and I one morning.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYATThouseGM, General Manager at HYATT house Colorado Springs, responded to this review, August 18, 2014
Dear Regan P,

Thank you for choosing the HYATT house as your home away from home!

I am glad to hear that you enjoyed your stay and that your room was perfect for your family. I hope you were able to see and do everything that you wanted to while you were here. Our property is centrally located to many of the area attractions. In the coming months we will be able to offer our guests shuttle transportation to some of those closer attractions.

I do apologize about the noise from the train, we do offer ear plugs and white noise machines to help you get a restful night of sleep.

Thank you for your review and I wish you safe travels!

Nick Kelley
General Manager
HYATT house Colorado Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, Kansas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2014

Staff was very helpful. Hotel is in nice safe area with short drive to most attractions. Most were 10 to 15 minute drive. Overall pleased with this hotel. Rooms were clean. Would recommend this hotel.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

After reviewing the website photos, I was a bit concerned this hotel might be a bit too cold and industrial, but it was exactly the opposite. The room was very comfortable, very spacious with a great layout. I needed to conduct a web meeting which I did comfortably from the sofa in the well-appointed "living room." Even though our room was next to the railroad tracks, the multiple trains that passed never used their whistles and it was not bothersome in least. Loved being able to open the window and get fresh air. If you have pet allergies, remember to request a non-pet room, which in my case the manager cheerfully accommodated. Full breakfast not five start but certainly adequateWould have been five stars except housekeeping forgot to turn off the alarm which went off loudly at 6 a.m. Still, overall a very pleasant stay. I will be back!

Room Tip: If noise bothers you, request room away from railroad tracks.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYATThouseGM, General Manager at HYATT house Colorado Springs, responded to this review, July 31, 2014
Dear Luv2travel71714,

Thank you for posting about your recent stay at the HYATT house Colorado Springs.

We are very happy to hear that you enjoyed your stay! I would like you to know that our property will be going through a renovation starting 8/24 and we will have updated amenities to offer. We will be adding an Hbar to our lobby, updating our breakfast room, updating hallways and small improvements to our guest rooms.

We are very much looking forward to the changes coming our way and hope that you will be able to visit us when the renovations have been completed.

Thank you,

Nick Kelley
General Manager
HYATT house Colorado Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Colorado Springs

Address: 5805 Delmonico Drive, Colorado Springs, CO 80919 (Formerly Hyatt Summerfield Suites Colorado Springs)
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Colorado Springs
#15 Romantic Hotel in Colorado Springs
#15 Family Hotel in Colorado Springs
#30 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Colorado Springs 3*
Number of rooms: 125
Official Description (provided by the hotel):
Conveniently located just off I-25, Hyatt House(R) Colorado Springs provides comfortable, refreshing residential-style suites. Each living area features a full kitchen, separate living and lounging areas, and modern bathrooms, allowing you to splurge in the luxe and contemporary amenities of home. Our pet-friendly suites provide everything that the modern traveler needs for a relaxing stay. The HYATT house Colorado Springs is the perfect choice for an extended stay or just an overnight trip. Enjoy our comfortable Hyatt Grand Beds, 32" flatt-screen TVs, and complimentary high-speed Internet access. After a long day exploring the city, head back and relax in our heated seasonal outdoor pool while relishing in the breathtaking views of the nearby landscape. Afterward, you can head to our complimentary Evening Social Monday through Thursday to meet with other hotel guests over cocktails and snacks. You'll also find a 24-hour Fitness Center, Business Center, and 24-hour Guest Market designed with your comfort and convenience in mind. Our hotel's location provides easy access to many government installations including the United States Air Force Academy, Peterson Air Force Base, and Ft. Carson Army Base. If you're looking to shop, nearby Chapel Hills Mall and Promenade Shops at Briargate can accommodate your every need. Pikes Peak and the world famous Cog Railway are in the vicinity of our Colorado Springs hotel, along with the U.S. Olympic Training Center and Garden of the Gods Park. If you're here on a college visit, our all-suites hotel is also near the University of Colorado Springs and other area universities. ... more   less 
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Also Known As:
Hyatt House Colorado Springs Hotel Colorado Springs
Hyatt Colorado Springs
Hyatt Summerfield Suites
Colorado Springs Summerfield Suites
Colorado Springs Hyatt

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