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“Family Friendly” 5 of 5 stars
Review of HYATT house Colorado Springs

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HYATT house Colorado Springs
3.0 of 5 Hotel   |   5805 Delmonico Drive, Colorado Springs, CO 80919 (Formerly Hyatt Summerfield Suites Colorado Springs)   |  
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Ranked #19 of 106 Hotels in Colorado Springs
GreenLeadersBronze level
OKC, United States
1 review
“Family Friendly”
5 of 5 stars Reviewed July 14, 2014

Loved our stay because of the large rooms and the breakfast plus snack at night. Good internet service. The bed was very comfortable and had a large sleeper couch. A nice kitchen. Hotel staff very friendly.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
    160
    119
    24
    15
    10
See reviews for
149
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
McKenzie, United States
1 review
5 of 5 stars Reviewed July 14, 2014

We had a wonderful experience at the Hyatt House. Would highly recommend. The staff were friendly and efficient. The facility was clean and well stocked. We enjoyed using our kitchen facilities. The pool was nice and we enjoyed the beauty and privacy of the pool area.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, United States
1 review
4 of 5 stars Reviewed July 14, 2014

Excellent accommodations, reasonably priced. Rooms are spacious and very clean. Full kitchen is very nice to have. Staff is very friendly and accommodating. The complimentary breakfast and omelet station are great.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, United States
1 review
3 of 5 stars Reviewed July 14, 2014

I stayed here while I was in town for a wedding. The suite is beautiful and the one great thing is the kitchen with a full size refrigerator, which I loved! However, I booked a king suite and got downgraded to a full size bed and it was hard as a rock! My back hurt so bad after two days and I know I will never stay at this hotel again. Also, the air conditioning unit never turns off, so I hope you like noise. The curtains don't do a great job of keeping out the light either. It's pretty but not satisfactory.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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HYATThouseGM, General Manager at HYATT house Colorado Springs, responded to this review, July 30, 2014
Dear Donna S,

I would like to start out by apologizing that you were not given the suite type that you had booked. I understand that an incident like that can easily derail your travel experience. I am not sure why this incident occured but I will look into it and get in touch with you regarding what I find out.

I am terribly sorry that the bed you slept on was not comfortable and left you in pain after you checked out. Our property will be undergoing a renovation next month in which beds will be replaced and the suites will get small upgrades. We will be receiving the new HYATT Grand Beds which are very plush and comfortable. I do hope that you will return in the future to try out our new beds and amenities.

Thank you for staying with us and we look forward to serving you in the future.

Nick Kelley
General Manager
HYATT house Colorado Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

We spent 2 nights while site seeing in CO Springs. The front desk staff was friendly. The room was well appointed, the full kitchen and spacious closet were nice. The queen bed was nice, however the pull out sofa bed could be better. When we unfolded it we found the sheets littered with crumbs, appears the sheets hadn't been changed in a while.
The breakfast was good. The grapefruit was especially good. There was a good assortment of cereal, breads and hot food. There was even a chef making omelets.
It's a bit hard to get a large amount of luggage in as there isn't a portico with easy access.

Stayed July 2014, traveled with family
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Kansas City, United States
1 review
5 of 5 stars Reviewed July 8, 2014

The Hyatt House was not fancy but it was clean and the amenities could not be beat for the price. The studio had a great layout with a full kitchen. The pool and fitness center were really nice and the staff was the bomb. Absolutely can not beat this hotel for the price!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lathrop, Missouri
1 review
5 of 5 stars Reviewed July 7, 2014

My family of 5 planned a 5 day stay and due to an air conditioning issue the manager chose to not have us stay in a room that he felt would be unsuitable with the heat. He provided a comparable room at a nearby hotel and paid the entire stay. The hotel tried to charge us for the stay and he went to the trouble of contacting them and made sure our stay was covered. I certainly will stay at the Hyatt House on my next stay in Colorado Springs. Their customer service and willingness to make our stay a successful one was greatly appreciated.

Stayed July 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Colorado Springs

Address: 5805 Delmonico Drive, Colorado Springs, CO 80919 (Formerly Hyatt Summerfield Suites Colorado Springs)
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Colorado Springs
#13 Family Hotel in Colorado Springs
#19 Business Hotel in Colorado Springs
#20 Romantic Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Colorado Springs 3*
Number of rooms: 125
Official Description (provided by the hotel):
HYATT house Colorado Springs is ideally located just off Interstate-25 in North Colorado Springs allowing for easy access to many government installations including the United States Air Force Academy, Peterson Air Force Base, Schriever Air Force Base and Ft. Carson Army Base. Nearby shopping includes the Chapel Hills Mall, Citadel Mall, Promenade Shops at Briargate and the Outlets at Castle Rock just to the north. Pikes Peak and the world famous Cog Railway are in the vicinity of our Colorado Springs hotel, along with the United States Olympic Training Center, Garden of the Gods, Manitou Springs and many other Colorado Springs attractions including the World Arena, US Figure Skating Museum and Hall of Fame and the Pro Rodeo Hall of Fame. ... more   less 
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Also Known As:
Hyatt House Colorado Springs Hotel Colorado Springs
Hyatt Colorado Springs
Hyatt Summerfield Suites
Colorado Springs Hyatt
Colorado Springs Summerfield Suites

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