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“Great stay with nice amenities and location.” 5 of 5 stars
Review of HYATT house Colorado Springs

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HYATT house Colorado Springs
3.0 of 5 Hotel   |   5805 Delmonico Drive, Colorado Springs, CO 80919 (Formerly Hyatt Summerfield Suites Colorado Springs)   |  
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Ranked #16 of 105 hotels in Colorado Springs
GreenLeadersBronze level
Wichita, Kansas
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Great stay with nice amenities and location.”
5 of 5 stars Reviewed June 17, 2014

Stayed here two nights while in town for a job interview. Great location that is convenient to almost everything in Colorado Springs. The one bedroom suite was nice and spacious with a comfy couch, separate bedroom and two TV's. We had an inside room with a view of the pool that was right by the elevator but was nice and quiet. The complementary breakfast was nice with good omelets and excellent bacon!


We will be staying at this hotel again when back in town and if we have the need need for an extended stay hotel before finding a house we will for sure stay here as it has a very nice kitchen area as well.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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293 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • English first
  • German first
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English first
Chicago, United States
1 review
3 of 5 stars Reviewed June 17, 2014

When we arrived at 4p.m. the day of checkin we were told that the room wasn't ready. They told us they would call when the room was ready. We left the hotel and received the call within an hour. When we did checkin the room was amazingly well arranged and had a great couch. The toilet on the other hand had feces on it under the seat. We called the front desk and they sent someone from maintenance to clean it. The toilet was cleaned thoroughly by the person they sent. After it was cleaned up, we left it alone for a little while. When we went to use it a few hours later we noticed the brown of feces dripping out of the seat itself and onto the bowl. It was disgusting. We told the front desk about this upon checkout the next morning, they didn't express any care about the situation.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 stars Reviewed June 17, 2014

The hotel was very clean and the staff very friendly. it had a great selection for breakfast and they changed it up everyday. It was also close to the local attractions. Parking is available and easy to get to. Great socials.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico, United States
1 review
5 of 5 stars Reviewed June 17, 2014

This was a great deal. Friendly staff. The room was clean, modern, dark, fairly quiet, and comfortable. Worried when I saw the train running right behind, but it did not bother. Primary bed is comfortable with nice bedding. The pull out bed was OK, not great. The in-room kitchenette is a plus for feeding a family a less expensive meal. Breakfast buffet was good food, good coffee and tea bar- very bustling but staff kept things stocked and clean.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centerville, United States
1 review
1 of 5 stars Reviewed June 16, 2014

The room was not clean. Food stil in microwave. Food crumbs on floor all around bed. No toilet paper or kleenex. Toilet and shower were not wiped down. Dirty footprints on shower wall! We booked two months in advance. That's plenty of time to get a room clean for our arrival. Very disappointing :( Had to leave that night and stay somewhere else.

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HYATThouseGM, General Manager at HYATT house Colorado Springs, responded to this review, June 24, 2014
Dear Sheila,

We, at the HYATT house, truly appreciate you taking the time to complete a review of our property and your recent stay.

I sincerely apologize that you experienced housekeeping problems during your stay. We take cleanliness and guest service very serious and understand that you were unsatisfied with your room. I have addressed the issues you reported with our housekeeping staff and you can be assured that the issues will not repeat.

All of us here at the HYATT house hope that you will return to our property in the future. Our property will also be undergoing a renovation in the fall of this year and I invite you back to experience the new amenities.

Please feel free to contact me if I can be of any assistance to you. Our phone number is
719-268-9990.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, United States
1 review
4 of 5 stars Reviewed June 16, 2014

Very clean and tidy hotel. The rooms were almost luxurious - the 1 bedroom suite had awesome, comfy sofas after a long day. The location is in a corporate park, so there is nothing to walk to but it is very close to the freeway. Pleasant staff. Despite the busy train tracks, we did not hear a single train go by the whole time we were in our rooms. Good outdoor pool and BBQ for families

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, United States
1 review
5 of 5 stars Reviewed June 11, 2014

We had stayed at Hyatt's before but not Hyatt House. Overall very happy with our stay. Room was spacious and very clean. Breakfast has a lot of variety. Staff was very nice and courteous. Would recommend hotel, especially for families.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Colorado Springs

Address: 5805 Delmonico Drive, Colorado Springs, CO 80919 (Formerly Hyatt Summerfield Suites Colorado Springs)
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Colorado Springs
#12 Family Hotel in Colorado Springs
#18 Business Hotel in Colorado Springs
#19 Romantic Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Colorado Springs 3*
Official Description (provided by the hotel):
HYATT house Colorado Springs is ideally located just off Interstate-25 in North Colorado Springs allowing for easy access to many government installations including the United States Air Force Academy, Peterson Air Force Base, Schriever Air Force Base and Ft. Carson Army Base. Nearby shopping includes the Chapel Hills Mall, Citadel Mall, Promenade Shops at Briargate and the Outlets at Castle Rock just to the north. Pikes Peak and the world famous Cog Railway are in the vicinity of our Colorado Springs hotel, along with the United States Olympic Training Center, Garden of the Gods, Manitou Springs and many other Colorado Springs attractions including the World Arena, US Figure Skating Museum and Hall of Fame and the Pro Rodeo Hall of Fame. ... more   less 
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Also Known As:
Hyatt House Colorado Springs Hotel Colorado Springs
Hyatt Colorado Springs
Hyatt Summerfield Suites
Colorado Springs Hyatt
Colorado Springs Summerfield Suites

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