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“Modern with a few great kicks!” 5 of 5 stars
Review of Hyatt Place Colorado Springs

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Hyatt Place Colorado Springs
3.0 of 5 Hotel   |   503 Garden of the Gods Road, Colorado Springs, CO 80907 (Formerly AmeriSuites Colorado Springs)   |  
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Ranked #22 of 105 Hotels in Colorado Springs
Carmel, Indiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Modern with a few great kicks!”
5 of 5 stars Reviewed June 8, 2011

To start, the freeway noise is not the worst, simply ask for a high room and they will provide it. Secondly, the hotel is ultra modern! The rooms were huge for being basic and were very luxurious especially since I stayed in a 2 Queens and I got a leather sofa and mini fridge for the basic room! One of the best parts besides the fact that the hotel is so close to many great attractions! We hikes at Garden of the Gods and we could have walked to there! In this area, it is one of the few hotels that serve food all day and night long. The only drawback is that you have to wait a while if you get food at this place that is cooked to eat just for you. But, it is quicker than going to a restaurant. Overall, this hotel is amazing and preparing for the future. Come to this hotel, #1 in Colorado Springs!

Room Tip: Put in requestes when you book. Make them simple!
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 8, 2011

First stay @ a Hyatt Place. The Garden of the Gods location is very convenient, but you can get almost anywhere in "the Springs" in about 20 minutes! The staff was probably the MOST ACCOMMODATING we've ever seen! We had an a/c problem and it was serviced and fixed within 30 minutes. The maids, the front desk, the maintenance ... all spoke and ask if we needed anything every time we saw them! Complimentary breakfast was satisfactory (and clean) and you could order and pay for a whole menu of things all day long!!! Drinks (hard & soft) and snacks and sandwiches are available all the time! The room was big and clean and efficient. The only drawback was the small size of the commode and bath. The vanity is separate and that helps. T he bed and other furniture were all in good shape, though pillows were a little stiff for us. Towels were available at the pool. The entrance was a little hard to find. The hotel is tucked-in behind some other buildings just off a very wide and busy street and our Garmin was totally confused! You can see the hotel, but the first time in, you may go passed before you see the unmarked entrance. WE WILL STAY AGAIN for sure.

Room Tip: Ask for a mountain view on the 4th floor.
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 5, 2011

The hotel staff were all very nice and accommodating, but we could not sleep in our 3rd floor room facing the freeway about 20 yards away. The windows are far from adequate and I had to laugh when I read the review that claimed their room was sound proof. Not only could you hear all the trucks, but cars as well. Also, the a/c unit cycled off and on which added to the sleep disruption. The only way it was at all tolerable was to unscrew the bathroom light and leave the fan on to create some gray noise. The hotel was full, so no room was available to switch to on the back side, even though we reserved the room about 10 months in advance for a very special graduation!

Room Tip: Ask for a room away from the freeway.
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  • Stayed May 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithville, Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 2, 2011

We booked on hotwire and scored a great rate -- and a great hotel! This was a stop-over on the way home to Kansas City from a graduation in Durango, but we wanted something nice and relaxing to break up our trip. This hotel was perfect!
*Very friendly staff; even gave us a tour upon arrival
*Large, modern rooms - 18x30? - with great layout
*Large, comfy sitting area and bar/desk area when you first walk in
*Mini-frig, microwave, coffee maker
*Nice asian room divider, with king bed & bath area by window
*Big flat screen TV that swivels to be seen from either couch or bed (clever!)
*Convenient input jacks for TV (if you bring something to plug in)
*Plenty of outlets for electronics
*Very comfy king bed with 4 wonderful fluffy pillows
*High quality sheets & towels
*Quiet room and great mountain view on back side of hotel
*Free business center & workout room
*Free wi-fi in room
*Nice continental breakfast (real dishes!), but only one hot item per day. (Was hoping for eggs, but it was bisquits & gravy this morning)
*Outdoor pool was closed due to weather
*Applebees & Black-eyed Pea in the same parking lot as hotel. Lots of other nearby restaurants.
*Though no in-hotel restaurant, they had a unique 24-hour snack & coffee bar

Other than the lack of protein on the breakfast menu and indoor pool/hot tub, we thought this hotel was perfect and a very nice 3-star. Well worth the price!

Room Tip: Ask for mountain view room
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2011

I have stayed at this Hyatt Place on previous occasions. Friendly and helpful staff. Good continental breakfast. Huge HDTV in the room. Large bed + sit room space. One odd thing but not in the hotel's control: Going westbound on GOG from the parking lot is not straight-forward. There is a path, but one needs to wander around other buildings to get to a traffic signal. Once the path is found it isn't a problem at all.

Room Tip: Pick one away from I-25. And not room 216.
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  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshalltown, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 24, 2011

We booked this hotel through priceline for our honeymoon. We got to the hotel a few hours before the normal check in so out room wasn't ready. We were very tired at this point since we were going on only about 3 hours of sleep. So we dropped off our luggage and went next door to grab a bite to eat. We returned only about half hour later and they had a room all ready for us! And even better, they upgraded us to a wonderful suite with a king bed and mini fridge! Breakfast was tasty in the morning too; in addition to the standard continental stuff, they always had at least one hot item like biscuits and gravy or oatmeal.

Everything was very clean and well taken care of. Couldn't ask for better treatment for the price!!!

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 21, 2011

We booked this hotel through Hotwire and scored a great rate! When we arrived, the lobby was beautiful and the property was well maintained. We walked up to the front desk where the clerk "BJ" kept his head down and did not greet us. Hmmmmm...

His colleague came up and greeted us and helped us get started. They were unable to locate our reservation which is understandable since we booked about an hour before online.

BJ advised me that they hadn't received our reservation yet and stood there for a bit, clicking through his computer (still hadn't said hello or welcome).. Then he decided to go check his fax machine, which had our reservation waiting.

BJ comes back, without any acknowledgement and started typing away on his computer. Overall, he made us feel like we were inconveniencing him. Not sure why he works in the hotel industry if he doesn't like working with people. However, his colleagues stepped in and helped us with questions and were very nice and friendly...

If it weren't for BJ and his seemingly bad attitude, I would recommend this hotel to others.

Room Tip: Request a hotel room away from the elevators
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  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COSZC, Manager at Hyatt Place Colorado Springs, responded to this review, April 22, 2011
I apologize that a temporary technical issue with our reservation system interferred with my intent to provide Hyatt purposeful service. At Hyatt Place we believe all our guests should feel welcomed, at home and have every need met. I'm truly sorry if you felt otherwise and hope you will return to give us another chance.

B. Jay Bliss
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Colorado Springs

Address: 503 Garden of the Gods Road, Colorado Springs, CO 80907 (Formerly AmeriSuites Colorado Springs)
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Colorado Springs
#19 Romantic Hotel in Colorado Springs
#35 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Colorado Springs 3*
Official Description (provided by the hotel):
Located only four miles from downtown Colorado Springs and just 10 miles from Pikes Peak, the Hyatt Place Colorado Springs/Garden of the Gods hotel is centrally located to popular area attractions including Manitou Springs, Cheyenne Mountain Zoo and the U.S. Olympic Training Center. Additional Colorado Springs attractions include World Arena, Cave of the Winds and five area public golf courses. ... more   less 
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Also Known As:
Hyatt Place Colorado Springs Hotel Colorado Springs
Colorado Springs Hyatt Place
Hyatt Colorado Springs

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