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“Hilton Garden on Briargate Pkwy” 4 of 5 stars
Review of Hilton Garden Inn Colorado Springs

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Hilton Garden Inn Colorado Springs
3.0 of 5 Hotel   |   1810 Briargate Parkway, Colorado Springs, CO 80920   |  
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Ranked #15 of 106 Hotels in Colorado Springs
Indianapolis, United States
1 review
“Hilton Garden on Briargate Pkwy”
4 of 5 stars Reviewed July 28, 2014

Nice view of Mountains, Great eating establishments across the street. Rooms were very quiet and spacious. Our handicap room had a wonderful bathroom with good safety features. The Breakfast selections were excellent and the service was good We had o own parking area for our cars behind the Hotel, however we were unable to have cones to limit parking to just our cars. Did not cause a problem until the last day.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, July 30, 2014
Thank you so much for posting your review. We greatly appreciate the feedback.

Thank you as well for your understanding with the large car club group that was inhouse!

We look forward to seeing you again!
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253 reviews from our community

Traveler rating
    116
    91
    29
    11
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Keller, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 26, 2014

We stayed here on our way to the Tetons. Being a veteran I was appreciative of the discount. Our room was very comfortable, the bed was outstanding and the staff was very responsive. The only reason I am not giving this a 5 is the online registration folks were horrible. They argued with my wife about the rate and availability. We decided to go to the hotel directly and were very glad we did so as the staff apologized for the experience.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, July 28, 2014
Thank you for the feedback. I apologize you had some issues with the reservation line but I am so happy it all worked out in the end.

We hope you will stay with us again when you are traveling through the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forest Falls, United States
1 review
5 of 5 stars Reviewed July 25, 2014

If you are looking for a clean, comfortable and safe location for a hotel in Colorado Springs then look no further. This hotel is outstanding. Friendly staff, nice environment, extremely clean rooms. Bed was very comfortable. Very nice location, felt safe. Shopping mall across the street. Loads of stores, restaurants and everything else about five minutes away. Great place to stay!

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, July 28, 2014
Thank you for sharing your feedback on Trip Advisor! We are happy to see you enjoyed your stay and the location.

We look forward to having you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 23, 2014

One of the many reasons I enjoy HGI's are the Cafes, not just for the wonderful breakfast but for the ease and convenience of lunch or Dinner. This property had the wonderful breakfast but the grill was closed for dinner........bummer. Elizabeth who should have been at the front desk but was running the bar as the bartender did not show up was kind enough to run down the road and pick up dinner for the three of us sitting at the bar. That was awesome of her, but of course since she was the bartender or next round took a little while. I will continue to stay on HGI properties, just hope they understand how important the grill can be to a weary traveler not wanting to venture out.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, July 28, 2014
Thank you for the excellent feedback. I will definitely follow up as to why she was pulling double duty.

While we do offer a light bar menu, the room service menu is definitely more extensive. We will be looking to alter our light offering as we go through our upcoming renovations.

We hope to have you stay with us again.
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United States
1 review
5 of 5 stars Reviewed July 21, 2014

On my recent trip to the Springs my days and evenings were quite full. I was grateful to return to the hotel each evening to a clean and comfortable room. I didn't have much contact with hotel staff but our room was left clean and fresh each day.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, July 28, 2014
We are so pleased you enjoyed your stay with us and that you posted your review on trip Advisor!

We look forward to having you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansing, Kansas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 15, 2014

With a corporate rate and free breakfast coupons, this was a great hotel for a family vacation in the Colorado Springs area. Right next to the interstate and shopping, we were very happy and the service was awesome.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, July 17, 2014
Thanks for publishing your review to Trip Advisor. We hope it will help others when making their traveling decisions!

Thank you,
Shannon Arwood-Dionese
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

In collorado springs stay at the Hilton Garden Inn. Good price, service and location.I would highly recommend to any business or personal traveler. The rooms are clean, the staff is friendly and there are good ammenidies. a good place for individuals or families

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, July 17, 2014
Thank you so much for the Trip Advisor review. We are happy to hear the hotel fit your needs!

We look forward to having you as our guest again.

Regards,
Shannon Arwood-Dionese
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Colorado Springs

Address: 1810 Briargate Parkway, Colorado Springs, CO 80920
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Colorado Springs
#11 Romantic Hotel in Colorado Springs
#13 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Colorado Springs 3*
Number of rooms: 154
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Also Known As:
Hilton Garden Inn Colorado Springs Hotel Colorado Springs
Hilton Colorado Springs

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