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“Great Location and Great Service” 4 of 5 stars
Review of Hilton Garden Inn Colorado Springs

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Hilton Garden Inn Colorado Springs
3.0 of 5 Hotel   |   1810 Briargate Parkway, Colorado Springs, CO 80920   |  
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Ranked #20 of 105 hotels in Colorado Springs
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
“Great Location and Great Service”
4 of 5 stars Reviewed January 17, 2014

Very pleased with this hotel recently when I stayed for a business trip. The location is in a nice area with great views of the mountains, convenient to the interstate and plenty of restaurants and shopping nearby. The staff was extremely friendly and helpful each time I encountered them. The breakfast was also better than expected for a hotel - cooked to order eggs/omelets and friendly service. The rooms were average and standard for a HGI. I would certainly stay in this location again in the future.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, January 22, 2014
Thank you for such a glowing review! I will be so happy to share your feedback on the breakfast with our Food & Beverage team. I know they will be pleased with the comments.

We look forward to having you as our guest again!

Shannon Arwood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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197 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Colorado Springs, United States
1 review
4 of 5 stars Reviewed January 13, 2014

Very friendly and welcoming staff who make you feel at home. I love the welcome of fresh lemon water and hot water for cocoa in the lobby. The oatmeal cookies in the evening were my absolute favorite treat as I looked forward to them each night of my stay. I was very comfortable and enjoyed my stay.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, January 22, 2014
Thank you for the positive review! We are happy to hear that you enjoyed your stay, as well as, the new Hilton Garden Inn Welcome Bar.

We hope to have you as our guest again soon.

Shannon Arwood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Ogen UT, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 13, 2014

This hotel has great staff and it is conveniently located near I-25. The rooms were clean and fresh everyday when I returned. I will definitely stay here again and would recommend it for family and friends traveling to this area.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, January 22, 2014
Thank you for the review. We are very happy to hear you enjoyed your stay and will be recommending us to family and friends.

We will see you soon!
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 12, 2014 via mobile

We stayed one well-rested night at this hotel in North Colorado Springs. Our room had a great view of beautiful Pikes Peak and equipped with a Keurig Coffee machine, I felt right at home! The front desk staff was very helpful and friendly. The rate we received was great and if possible add the breakfast option into your rate, it will be well worth the few extra dollars! The breakfast buffet was excellent also equipped with made to order pancakes and eggs any way you like from the chef. Wait staff was friendly too. This hotel was clean and comfortable. This hotel is directly across the street from the Briargate Shopping Center with many great restaurants and great retail shops such as The Apple Store, clothing retailers, etc. Focus on the Family is also very close by.

Stayed January 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, January 22, 2014
So glad you enjoyed your stay and the location. It is so fantastic to have the shops and restaurants across the street. New to the shops will be the Gap and J. Crew!

We hope to see you on your next visit to Colorado Springs,
Shannon Arwood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeLand, Florida
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 10, 2014

My business partner and I stayed for a business conference that was held at the Hilton. Everything was good. The front counter staff was very helpful. Every night the gave us good advice of where to go for food and beer. The breakfast bar was very good and the breakfast staff was very friendly. The girl gave us great advice for things to do on our extra day.

The room was clean. The pillows were great.Probably the best hotel pillows I have used. Beds are adjustable for firmness. My partner loved the bed.

You will be happy to stay for the price.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, January 22, 2014
Thank you for such a positive review! We are so pleased you enjoyed your stay and we hope you will come back and stay again.

Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lenexa, United States
1 review
5 of 5 stars Reviewed January 6, 2014

I recently visited this hotel with my daughter for three nights due to a conference nearby. The conference organizer chose the hotel and reserved a block of rooms. The main desk staff members were friendly, helpful and inviting. Everything was comfortable. Lobby was clean, updated and welcoming. Loved the drinks to go any time of day. We had breakfast all three days and it was excellent. Loved all the fresh fruit, oatmeal and eggs to order! Best hotel breakfast we have had in a long time. My daughter enjoyed the pool. The pool area was pretty wet near the hot tub area, but other than that it was fine. The room was clean and comfortable. The shower caulk had a few mildew stains, but overall it was clean, and updated with the bowed out shower rod for more room. The vanity was large and updated with a granite top. Really enjoyed brewing coffee a cup at a time in the room. Overall, we were very satisfied with our experience. Would definitely come back again with the rest of the family.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, January 10, 2014
Thank you so much for the Trip Advisor review. We are so pleased you enjoyed your stay with us and we hope to have you back sometime soon!

Thank you,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cortlandt Manor, NY, United States
1 review
5 of 5 stars Reviewed December 29, 2013

The staff at both the desk and for breakfast were terrific. Very helpful and very attentive. I was in Colorado Springs on a high stress technical engagement with a customer and being able to be warmly greeted by the Desk staff was always very positive and made me feel at home.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, December 30, 2013
Thank you for the review! I am so pleased that the staff was friendly and made a stressful trip a little bit more tolerable!

We hope to see you again soon!

Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Colorado Springs

Also Known As:
Hilton Garden Inn Colorado Springs Hotel Colorado Springs
Hilton Garden Inn Colorado Springs Hotel
Hilton Colorado Springs
Colorado Springs Hilton
Address: 1810 Briargate Parkway, Colorado Springs, CO 80920
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Colorado Springs
#20 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Colorado Springs 3*
Reservation Options:
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