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“great location” 5 of 5 stars
Review of Hilton Garden Inn Colorado Springs

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Hilton Garden Inn Colorado Springs
3.0 of 5 Hotel   |   1810 Briargate Parkway, Colorado Springs, CO 80920   |  
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Double Rewards-2X Points
Ranked #16 of 105 Hotels in Colorado Springs
Certificate of Excellence 2014
Mount Pleasant, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“great location”
5 of 5 stars Reviewed August 15, 2013

Great location in a great city. My Hilton Honors had expired, but the desk clerk filled it all back out for me and re-enrolled me. Our room was very quiet. Loved the brochures available to pick out points of interest. Great restaurants around the area, too. Great views from the hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 16, 2013
Thank you for submitting the review on line. We gratly appreciate th remarks about the hotel and hope you will stay with us again.

Warm Regards,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
    132
    103
    31
    14
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
killeen, United States
1 review
4 of 5 stars Reviewed August 14, 2013

This hotel was in a nice location, easy to get to and close to some great dining and shopping across the street. Amenities were above average (fitness center was small but had quality equipment, bar was satisfactory).

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 16, 2013
Thank yo so much for taking the time to write a review. They are certainly very valuable to many travelers.

We hope to see you again in Colorado Springs!

Shannon Arwood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, United States
2 reviews
4 of 5 stars Reviewed August 14, 2013

I found this hotel to be friendly, clean, welcoming and convenient! The staff is very helpful with any questions that I had. The cleanliness of the rooms was impeccable. There is a great shopping center across the street with many different nice restaurants and shops.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 16, 2013
Thank you for the review on Trip Advisor. We certainly appreciate the feedback and hope you will come and visit us again!

Regards,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 13, 2013

The rooms were nice and very clean. We asked for a view of the mountains and weren't disappointed! We had a really nice view of Pikes Peak. The overall condition of the hotel is well-maintained and fresh.

The staff were very courteous and friendly, helping us with everything we needed.

The breakfast was really great! Lots of fresh fruits and a made-to-order omelette station. It spoiled us for the rest of our trip out west!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 14, 2013
Thank you so much for adding the review! We are so pleased you enjoyed your stay and hope you will visit us again when your travels bring you back to Colorado Springs!

Thank you,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Arlington, Ohio
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 12, 2013

My husband and I checked in on a very busy Friday night expecting to stay four nights. THe first night there was a problem with the room, but we were assured we would be moved in the morning. All went according to plan and staff went out of there ways to make certain our move, to a room with a great mountain view was painless. Unfortunately, a day later my husband started to get ill - really ill. Anything we needed, they took care of for us, including extending our stay. From housekeeping through dining through the front desk - thank you - you were brilliant.

The location is excellent for all activities. It is an older HGI but undergoing appropriate renovations and would recommed staying there for many reason. The only suggestion is to stay away from room 307 - our first room. Other than that - PERFECT - and nice workout facility.

Room Tip: Room with a view; north wing of the building.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 14, 2013
Thank you for the trip Advisor review! We hope your husband is feeling much better and that we will have you as our guest again!

Thank you,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwood, Indiana
Top Contributor
165 reviews 165 reviews
41 hotel reviews
Reviews in 83 cities Reviews in 83 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 26, 2013

super clean room and very pleasant staff. The rooms are spacious. The bed was very comfortable. The wifi was fast and free. The views of the mountains was awesome. The only negative was the AC unit would randomly switch to heat mode and make a bad smell.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 2, 2013
Thank you so much for the review. We really appreciate the feedback. If you ever have a similar issue when here, please let us know and we will be happy to take a look at it and try to resolve the issue.

Thank you so much,
Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
houston
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 26, 2013

Had a great experience at this hotel. Of course the backdrop of the mountains helps a lot:). The area the hotel is in sits higher in elevation than anything in the city center, so the view of the range from there is very nice.

Good location, close to a lot of restaurants and shops close by...within walking distance. Access to sidewalks for great walking/running paths.

Typical Hilton Garden Inn breakfast...fresh fruit, eggs cooked to order, bread/pastries, coffee, etc. Not free, they do charge for this. The service at breakfast is a little lacking but overall well worth it.

This hotel is about a 10 minute drive to the city and 20 minute drive from Garden of the Gods.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review, August 2, 2013
Thank you for the feedback on your stay at the hotel! I will surely pass on the feddback to the breakfast team about stepping it up a bit. They are a great group and all of us should be attentive.

I am pleased you enjyed the location and the view! Pikes Peak is an amazing site and we have one of the best locations for it.

We hope to see you again soon!

Shannon Arwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Colorado Springs

Address: 1810 Briargate Parkway, Colorado Springs, CO 80920
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Colorado Springs
#10 Best Value Hotel in Colorado Springs
#13 Business Hotel in Colorado Springs
#19 Romantic Hotel in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Colorado Springs 3*
Number of rooms: 154
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Also Known As:
Hilton Garden Inn Colorado Springs Hotel Colorado Springs
Hilton Colorado Springs

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