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“I'm very pleased with this hotel ” 5 of 5 stars
Review of Clarion Hotel and Conference Center

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Clarion Hotel and Conference Center
2.5 of 5 Hotel   |   314 W. Bijou St., Colorado Springs, CO 80905   |  
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Ranked #48 of 106 Hotels in Colorado Springs
Stamford
1 review
2 helpful votes 2 helpful votes
“I'm very pleased with this hotel ”
5 of 5 stars Reviewed July 19, 2014

Im a firefighter form CT who flys out to CO every year for the fallen firefighter memorial in Colorado Springs. I have stayed at the clarion, The rooms are very clean and updated. It's a nice place to stay. The staff is friendly and accommodating. This place is great !!! I already booked my trip back to CO again in September.

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, July 20, 2014
Dear Valued Guest,

We appreciate you and thank you and all firefighters for the service you provide around the world each day. We are honored to be able to host you and your brothers and sisters when you gather each year to remember those that have paid the ultimate sacrifice. Thanks and look forward to seeing you in September!

Clarion Hotel & Conference Center Management
719-329-7444
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
    91
    82
    37
    31
    36
See reviews for
78
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

Wow was the Clarion amazing!!!! The service was wonderful! Clean! Quiet ! Quaint! There is no better place to stay! If you are visiting Colorado Springs this is the only hotel you need to stay at/ Perfect location!

Room Tip: No smoking!
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, July 20, 2014
Dear Valued Guest,

Thanks so much for your review! Our staff is focused on delivering great service, clean rooms and a well maintained facility so your travel experience to Colorado Springs, Colorado is positively enhanced.

Clarion Hotel & Conference Center Management
719-329-7444
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

good service clean friendly and helpful staff good location reasonable price good food near great attractions pet fridndly and great family inviorment our stay was made comforfable by staff and the facilities from our arrival until checkout time our family will definetely stay at this hotel chain again

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, July 19, 2014
Dear Valued Guest,

Glad to hear that you enjoyed your stay! We look forward to seeing you again in the future.

Clarion Hotel & Conference Center Management
719-329-7444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stillwater, Oklahoma
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 16, 2014

The hotel is obviously an old remodeled hotel, our room was sooooo far from front desk, in a seperate building--so kinda a pain if you needed an extra towel. Breakfast was GREAT, and the staff was very nice. The carpets throughout the hotel are pretty gross. There were no kid channels on the TV, like Nick or Disney, only cartoon network--which is very questionable at night. Internet is SLOW, if that is something you need. Lots of homeless walking the streets in this area. The pool was dark and cloudy, they didnt turn lights on--so we kept loosing pool toys. For us, this hotel was a Hotwire fail--but it was better than camping I suppose:-)!

  • Stayed July 2014
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, July 19, 2014
Dear Valued Guest,

We appreciate your comments regarding our breakfast and service. We strive to deliver clean rooms, well maintained amenities and great service. Thanks for your feedback.

Clarion Hotel & Conference Center Management
719-329-7444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, IL
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

The room was clean and the breakfast was good, however, the room needed a lot more lighting as the little bit of lighting in the room was not nearly bright enough. Water running in other rooms was clearly heard in our room. Analog channels only on the tv. The water temperature in the shower kept changing from hot to cold and no other water was being used in our room.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, July 14, 2014
Dear Valued Guest,

Thanks for your review. We appreciate your feedback about the cleanliness of our hotel and quality of our breakfast. I will also share your comments regarding the water temperature with our Facilities Manager so we can resolve this issue.

Clarion Hotel & Conference Center Management
719-329-7444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014 via mobile

We came with a large group and booked weeks in advance. To start they cancelled our reservations without our notice or permission. When we finally got things squared away we found that one of our rooms was not what we asked for and couldn't fit the amount of people
Needed to stay in there. They promised that they would upgrade our room but never got around to it. So one of our students had to sleep on the floor. In addition to all of this they were out of pillows for the extra students. Front desk staff was rude and unhelpful. Definitely not staying again.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, July 11, 2014
Dear Valued Guest,

I am sorry to hear that you had a bad stay. The cancellation policy stated in our group agreement that your group contact would have signed would have laid out cutoff date or payment terms that would have needed to be met to keep the group rooms you requested. I recall the rooms that were reserved was the major issue. The number of people in your group could not be accommodated in the room type you requested. We were sold out and tried to help by providing your group with roll away beds.

Clarion Hotel & Conference Center Management
719-329-7444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monroe, Connecticut
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 7, 2014

I have stayed at the Clarion Hotel and Conference Center in Colorado Springs, CO numerous times over the past decade. The hotel never ceases to impress me with the efforts they take to make my stay an enjoyable one. They continue to update the guest rooms and common areas to keep up with the requirements of travelers such as myself. This is the only place to stay downtown as it is convenient, comfortable, and close to everything. As for the staff....they do everything to make you feel at home. From the front desk staff to housekeeping...they always greet you with a smile.

The hotel has great amenities and lots of free parking.

As I said...the place to stay. I just booked again for this upcoming September!!

Room Tip: Stayed in all types of rooms...all are excellent
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, July 9, 2014
Dear Valued Guest,

Impressing our guests is what we strive to do every day. We believe it starts with delivering great service and doing our best to provide clean and well maintained accommodations. Thanks for your review.

Clarion Hotel & Conference Center Management
719-329-7444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel and Conference Center

Address: 314 W. Bijou St., Colorado Springs, CO 80905
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 106 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel and Conference Center 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Clarion Hotel® & Conference Center is a 100 percentnon-smoking full-service hotel located just nine miles fromthe Colorado Springs Airport. With convenient access toInterstate 25, this Colorado Springs, CO hotel is close tomany local points of interest, including Colorado College,the United States Air Force Academy, United StatesOlympic Training Center, Pikes Peak "America's Mountain"and Garden of the Gods public park.The business traveler will welcome the convenience of thebusiness center, complete with fax and copy service.As one of Colorado Springs' only full-service, mid-size,downtown hotels, the Clarion Hotel & Conference Centeroffers 10,000 square feet of functional meeting spaceand a full range of catering services. Whether planning ameeting for 14, a reunion for 50 or a reception for 200, wecan accommodate events in a setting that is both unique andrelaxing. Our experienced and professional convention andcatering staff can make any event a success with our "Be OurBest" service.Guests of this Colorado Springs, CO hotel will enjoy a varietyof deluxe amenities, such as:• Free hot American breakfast with scrambled eggs,sausage, hashbrowns and more• Manager's reception Monday through Thursdayproviding two free cocktails and hors d'oeuvres for eachguest• Free wireless high-speed Internet access in all rooms• Free local calls• Free newspaperBe sure to enjoy our state of the art indoor saltwater pooland hot tub or relax in the beautiful courtyard garden.A grab-and-go food and beverage counter in the lobby isavailable 24 hours, offering sandwiches, soups, salads, beer,wine and cocktails. In addition, guests are invited to takeadvantage of the downtown YMCA facilities; contact the frontdesk for free passes.All of our guest rooms feature such standard amenitiesas hair dryers, coffee makers, irons, ironing boards,refrigerators and microwaves.For added convenience, an ATM is on the premises. ... more   less 
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Also Known As:
Clarion Hotel Colorado Springs
Clarion Colorado Springs
Colorado Springs Clarion

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