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“Lousy Manager's Reception” 3 of 5 stars
Review of Clarion Hotel and Conference Center

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Clarion Hotel and Conference Center
2.5 of 5 Hotel   |   314 W. Bijou St., Colorado Springs, CO 80905   |  
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Ranked #49 of 105 Hotels in Colorado Springs
Minneapolis, MN.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Lousy Manager's Reception”
3 of 5 stars Reviewed February 1, 2014

It is average but in the elevators they invite guests to a Manager's Reception M-F. First time I went they had 4 liquors, 2 wines, local beer and no pop. Food was chips & salsa. 2nd day was stocked more

Room Tip: If you like train whistles in the distance, (it's soothing to me), stay on the 3rd or 4th floors...
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  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, February 2, 2014
Dear Valued Guest,

Please accept my deepest apologies regarding your experience at our Managers Reception. We have phased out our Managers Reception as of January 30, 2014. This is in preparation for a new Bistro C Restaurant Concept that we are implementing at the hotel over the next few months. We will be offering an evening service with higher quality food and beverage options. I invite you to come back and see how superior our new Bistro C Restaurant. I am extremely confident that you will be impressed and happier with this new offering.

Sincerely,

Jerome Hopkins
General Manager
Clarion Hotel & Conference Center, Colorado Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
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    41
    33
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Boulder, Colorado
1 review
4 of 5 stars Reviewed January 14, 2014

We were in town for Team Trials at the OTC - we needed a hotel that was close, quiet and clean. I have stayed at sponsored hotels of tournaments and they tend to be loud with too many athletes working out in the hallways in preparation. WE DIDN'T want that. The check in was easy - the rooms are clean and comfortable. We had many other Athletes staying at the hotel and they all seemed quite happy that this was an option and although there were many working out late, they were very quiet. Wish we could have stayed another night! Only con - the hallways could use some updating, but other than that - we WILL stay again next time!

Room Tip: I asked for a top floor because we always have bad luck with noise. This was very quiet.
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, January 15, 2014
Dear Valued Guest,

Thanks for your positive review of our hotel! We strive to deliver friendly service, clean rooms and a well maintained property. We are happy that you will be staying with us again in the future because of the good experience you had during your most recent stay at our hotel.

Sincerely,

Jerome Hopkins
General Manager
Clarion Hotel & Conference Center, Colorado Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2014

The hotel was very clean and the beds extremely comfortable. What I loved most was the quality of service. Gloria, the manager, knew me by name and sought the best deal that really saved my family a lot of money. The exersize room was very clean and had updated machines and my family enjoyed the pool and free breakfast every morning. I definitly plan to return!

Room Tip: We we given the preference of a suite- 1 bedrooms, 2 baths and a pull out couch (perfect for my teen...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, January 3, 2014
Dear Valued Guest,

We strive to deliver great service and the entire team is pleased that you had a great stay with us! Thanks for the positive recommendation on our hotel and we look forward to seeing you again when you come to Colorado Springs, CO.

Sincerely,

Jerome Hopkins
General Manager
Clarion Hotel & Conference Center, Colorado Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar City
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2013

An excellent location, with great service and many extras. I always stay here when in Colorado Springs. Last stay was just for a 'get away' and the location is near very nice restaurants and night life. Perfect for a couples retreat. Also, would be great for business travelers. The manager's free happy hour is an extra bonus and the complimentary full breakfast was well presented and excellent.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, November 28, 2013
Thanks for the positive recommendation on our hotel and we look forward to seeing you again when you come to Colorado Springs, CO.

Sincerely,

Jerome Hopkins
General Manager
Clarion Hotel & Conference Center, Colorado Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 3, 2013 via mobile

This hotel made us feel welcome during our month long stay! The managers, cooks, and housekeeping. We were house searching for over a month. If given the choice over there is no other place I'd rather stay.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, Manager at Clarion Hotel and Conference Center, responded to this review, November 4, 2013
Dear Valued Guest,

Thank you for taking the time to do a review on our hotel. Words cannot describe how touched the entire staff will be when I share your review at our next staff meeting. We view hospitality as a calling and our team is striving to make each guest feel a warm welcome, providing friendly and prompt service and ensuring the property is well maintained so you get the most for your lodging dollars. We look forward to seeing you again hopefully in the near future.

Sincerely,

Jerome Hopkins
General Manager
Clarion Hotel & Conference Center, Colorado Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed October 31, 2013

We recently stayed for a going away party and the accommodations were terrific. Loaded with amenities and the price was right. Walking distance from downtown night life and great eateries. Id highly recommend this to anyone who wants the higher end of value priced hotels.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, November 1, 2013
Dear Valued Guest,

Thank you for taking the time to do a review on our hotel. Thanks for the positive recommendation on our hotel and we hope to see you again when you come to Colorado Springs, CO.

Sincerely,

Jerome Hopkins
General Manager
Clarion Hotel & Conference Center, Colorado Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
garden city
1 review
2 of 5 stars Reviewed October 31, 2013

the people that worked there was nice. the things that I didn't like was it was in the bad part of town and I was worried about the safety of my truck and my self there was a lot of homeless people around. the rooms was clean but the phone in the room did not work and the internet was cutting in and out on the second night. for the value of money that was spent on the room for two nights I could of stayed at a cheaper motel and would of been happier. I would advise people to stay at a micro inn down the road its cheaper and better quality then I reseaved at the clarion hotel and conference center on 314 w. bijo st. in Colorado springs.

Room Tip: go to the micro inn its in a better part of town were you and your family will be safer and cheaper...
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerome H, General Manager at Clarion Hotel and Conference Center, responded to this review, November 1, 2013
Dear Valued Guest,

Thank you for taking the time to do a review on our hotel. Please accept my deepest apologies for issues you cited regarding the local area. Our maintenance team walks the property grounds on a rotation throughout the day and evening to help ward off potential problems. I was glad to hear that you received positive friendly service and that you were satisfied with your clean room. We are in the process of switching Internet Service Providers and will be implementing a new Bistro concept soon. I hope you will consider giving us another opportunity should your travels bring you back to Colorado Springs, Colorado.

Sincerely,

Jerome Hopkins
General Manager
Clarion Hotel & Conference Center, Colorado Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel and Conference Center

Address: 314 W. Bijou St., Colorado Springs, CO 80905
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 105 Hotels in Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel and Conference Center 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Clarion Hotel® & Conference Center is a 100 percentnon-smoking full-service hotel located just nine miles fromthe Colorado Springs Airport. With convenient access toInterstate 25, this Colorado Springs, CO hotel is close tomany local points of interest, including Colorado College,the United States Air Force Academy, United StatesOlympic Training Center, Pikes Peak "America's Mountain"and Garden of the Gods public park.The business traveler will welcome the convenience of thebusiness center, complete with fax and copy service.As one of Colorado Springs' only full-service, mid-size,downtown hotels, the Clarion Hotel & Conference Centeroffers 10,000 square feet of functional meeting spaceand a full range of catering services. Whether planning ameeting for 14, a reunion for 50 or a reception for 200, wecan accommodate events in a setting that is both unique andrelaxing. Our experienced and professional convention andcatering staff can make any event a success with our "Be OurBest" service.Guests of this Colorado Springs, CO hotel will enjoy a varietyof deluxe amenities, such as:• Free hot American breakfast with scrambled eggs,sausage, hashbrowns and more• Manager's reception Monday through Thursdayproviding two free cocktails and hors d'oeuvres for eachguest• Free wireless high-speed Internet access in all rooms• Free local calls• Free newspaperBe sure to enjoy our state of the art indoor saltwater pooland hot tub or relax in the beautiful courtyard garden.A grab-and-go food and beverage counter in the lobby isavailable 24 hours, offering sandwiches, soups, salads, beer,wine and cocktails. In addition, guests are invited to takeadvantage of the downtown YMCA facilities; contact the frontdesk for free passes.All of our guest rooms feature such standard amenitiesas hair dryers, coffee makers, irons, ironing boards,refrigerators and microwaves.For added convenience, an ATM is on the premises. ... more   less 
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Also Known As:
Clarion Hotel Colorado Springs
Clarion Colorado Springs
Colorado Springs Clarion

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