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“Nice, comfortable hotel” 4 of 5 stars
Review of Colorado Springs Marriott

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Colorado Springs Marriott
3.5 of 5 Hotel   |   5580 Tech Center Drive, Colorado Springs, CO 80919 (Formerly Wyndham Colorado Springs)   |  
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Special Offer
FREE Wi-Fi
Ranked #35 of 106 Hotels in Colorado Springs
Certificate of Excellence
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“Nice, comfortable hotel”
4 of 5 stars Reviewed June 4, 2014

Staff is friendly, rooms are clean. Pool area is clean and we had a nice family getaway. The views from the rooms are amazing and the location of the hotel is very central. We were happy with our stay and will be back.

Stayed January 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cosmc, General Manager at Colorado Springs Marriott, responded to this review, June 19, 2014
Thank you so much for those kind words and your business. We do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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340 reviews from our community

Traveler rating
    104
    132
    62
    29
    13
See reviews for
72
97
18
104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Costa Mesa, California
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 3, 2014

This hotel is just beautiful! The lobby, the bar, the room, its view, all absolutely lovely! I stayed here for two nights, while chasing down some dreams in the Garden of the Gods. I will say that the hotel's location could be better. It was actually a tad hard to find. But the service here was flawless, everyone was polite, knowledgeable, and so friendly! It was worth getting up a little earlier for to drive out to the Garden.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cosmc, General Manager at Colorado Springs Marriott, responded to this review, June 19, 2014
We are delighted that your stay with the Colorado Springs Marriott was enjoyable.
We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
The Garden of the Gods is only one of many attractions that our hotel is conveniently located by so please return and enjoy all that the area has to provide.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 2, 2014

I stayed here for a business trip for 3 days. The location is extremely convenient location. I dined at the hotel restaurant for a nice full breakfast, especially enjoyed the omlette station. Loved the Starbucks inside the hotel!

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cosmc, General Manager at Colorado Springs Marriott, responded to this review, June 19, 2014
Thank you for taking the time to complete this Survey. We are delighted that your stay with the Colorado Springs Marriott was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas, USA
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 1, 2014

I've traveled a great deal and have not generally been too impressed with chain hotel staff.
This hotel was an exception - every employee from the skilled Mary, omelet maker/waffles, etc to the wait staff and reception desk are helpful for tourists to the area and very friendly. They take the initiative to be sure their guests are taken care of.

My compliments to the staff and to the excellent management empowering and training the team.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cosmc, General Manager at Colorado Springs Marriott, responded to this review, June 19, 2014
Thank you for responding to this survey as well as your patronage. I totally agree that the staff can make the difference in a great stay and we strive to do this every day. Please return again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
68 reviews 68 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here for 5 nights for my cousin's graduation from Colorado College. The hotel has beautiful views of Pike's Peak as well as views over looking the town. In terms of location it seems to be more of a corporate hotel as it is close to the tech center. It's about 5 miles from downtown so for us we just had a little extra running around to do. Check-in was very fast and efficient and the check in staff was very accomodating because my parents moved from a King room to a room with two queens once I arrived and the move went quickly and smoothly. the rooms were a good size and the sink and counter are outside while the toilet and shower are in another room. This makes it especially convenient if you are sharing a room because one person can shower while the other is getting ready. We had some long days with family so we ate dinner and breakfast at the hotel. I thought the food was good. For breakfast there is a buffet and off the menu options the dinner menu has some good basics on it so everyone could find something. The staff was very friendly and attentive. The front desk person remembered to ask the manager about my parent's senior discount and kept them updated since it took a few days. There was a lovely woman that worked during breakfast that always remembered what we liked to drink after just one day of serving us.
We didn't get a chance to try out the gym or pool but both looked really nice, next time.

I will be in Colorado Sprigs again and plan to stay here.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cosmc, General Manager at Colorado Springs Marriott, responded to this review, May 29, 2014
Thank you those kind words, we are very pleased that you enjoyed your stay and planning to return in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 28, 2014

The key points of my stay include: My Platinum elite status was ignored. Desk staff were rude and unhelpful. I waited for about 13 minutes to make a purchase and was never helped, I put my purchase back on the shelf. The room was small, noisy and decorated with cheap plastic flowers. Was told that there were no other rooms available in the hotel. Requested a King bed on my reservation and was given a Queen. I stay in Colorado Springs several times a year and this Marriott lost a customer.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cosmc, General Manager at Colorado Springs Marriott, responded to this review, May 29, 2014
Thank you for taking the time to complete this Survey. I am, however, a little confused thru your comments and wondering if you have us confused with another hotel. Our hotel does not have queens size beds nor plastic flowers in any of our guest rooms.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. If per chance we are the right location I apologize for your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Texas
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 16, 2014

This hotel is located a little off the highway so it makes for a really quite setting. Lobby has a grand entrance with a revolving door for a special touch. Friendly front desk who was very good about explaining the benefits of my reaching gold elite status. We were promptly upgraded to a corner suite with large windows to view the mountains. Our room was neat and clean and we were greeted by a welcome note and chocolates on our bed. The hotel is rather isolated so you can't walk to any nearby restuarants but there is a nice restaurant inside the hotel where we had a nice breakfast buffet and another great view of Pike's Peak. The wait staff were very attentive and happy. We did partake in the hot tub which was a little disappointing because the jet pressure was pretty weak although the water temp was good and hot so it still made for a nice soak. The fitness room looked like it had a good selection of equipment but time did not allow us to workout. We would definitely stay here again.

Room Tip: Make sure to ask for mountain view, higher floor
See more room tips
Green Features: I did not see any environmental practices other than the reuse your bath towel tag in the room.
  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cosmc, General Manager at Colorado Springs Marriott, responded to this review, May 29, 2014
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Colorado Springs Marriott

Address: 5580 Tech Center Drive, Colorado Springs, CO 80919 (Formerly Wyndham Colorado Springs)
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#16 Family Hotel in Colorado Springs
#26 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Colorado Springs Marriott 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Colorado Springs Marriott Hotel Colorado Springs
Marriott Colorado Springs

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