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Augustine Grill: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 7 ratings
7 ratings
5.0 of 5 stars
3
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
0
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 60 restaurants in Castle Rock
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  • Address: 519 Wilcox St, Castle Rock, CO 80104-1736
  • Tel:  (303) 814-3663

TripAdvisor Traveler Reviews

Reviews of Augustine Grill

( 2-6 of 7 )
“Utter Disappointment”

Augustine Grill

Mar 3, 2008
1/1 found this review helpful

The charming exterior with inviting twinkle lights and huge picture windows revealing and elegant & cozy appearing dining area have captured our interest for the past two years. Yearning for a fine dining experience, we finally decided to give it a try. We should have been tipped off when, three weeks and two weeks prior to New Year's eve, we called to inquire about reservations, only to be met with unfulfilled promises of a return phone call to confirm a reservation. However, we were still drawn to the place and ultimately scored a reservation for Valentine's Day. We arrived right on time and were promptly shuffled to our table. Water was promptly served, and those are about the only positives. It was twenty-five minutes before we saw anyone again, dry water glasses and all. Then our waitress arrived uninformed about the menu and appeared irritated when we inquired how the various selections were prepared...I think this is because she simply didn't know. And so much for the pretty pate' of butter that adorned the table.....we never received bread, which all of the other patrons seemed to be enjoying. The appetizers were mediocre at best. Then came the salad, for which I was served the caesar instead of the arugula with balsamic vinagrette I ordered, and waited 15 minutes before being able to flag a bus-boy to herd a waiter to address the problem. They did promptly serve the correct salad. Again, mediocre -- nothing special or unique or exceptionally tasty. On to the main course -- filet mingon -- which was cooked properly (medium), was tender, but lacked flavor and was mediocre at best. Have had much better at a run of the mill streakhouse. Finally on to desserts. We tried the baked apple dish as well as the creme brule. Both were average at best...absolutely no pizazz. and clearly without any semblance of decadence. The all-inclusive menu that evening included a glass of champagne or sherry which we were told would arrive with our appetizer, but we didn't receive it until asking for the third time, well-after the desserts were served. Overall, nothing we tried that evening made any lasting impression or leaves us craving or hankering for more.

We've dined at numerous fine dining establishments in Colorado and across the country. The food's presentation was average for restaurants in this price range and below average in flavor. And the service was terrible. To be fair, however, I do think that our waitress was overwhelmed with too many tables, which reflects poor management. Nevertheless, impeccable service is expected in this price range, and I would have to say that we didn't even receive a standard level of service. Our bill for the evening was $140 (two people) and did not include anything to drink other than water (and the champagne that was included).......an absolute rip-off.

We were hoping to add this to our list of great places to dine in Castle Rock since there are so few restaurants to choose from. I'm nort sure what historical laurels their reputation is relying upon. Overall, this was an utter disappointment and we will not be returning.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“A tasty and unique treat...”

Augustine Grill

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5 of 5 stars
A TripAdvisor Contributor
Dec 8, 2007

A tasty and unique treat to the Downtown Castle Rock area

This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
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“Over-rated”

Augustine Grill

Sep 3, 2007
3/4 found this review helpful

We too had a terrible experience with our family at Augustine’s Grill. The waiter was totally rude. Outside in there patio area it smelled like garbage. The hostess area is a tiny little 2x2 space and it takes 20-30 minutes to get seated. The food is way over priced and not very good. I think the owner thinks way too highly of his place as we complained and he said “ We are very busy we must be doing something right”. Does he not realize how limited the choices are in Castle Rock? When we actually get some decent restaurants trust me the place will be dead. Don’t go there it is a waste of money! The owner and wait staff aresub-apr.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“I've never been treated so poorly in my life”

Augustine Grill

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1 of 5 stars
castle rock, co
Aug 23, 2007
7/10 found this review helpful

8/23/07
I went there for lunch with my two children, a friend and her daughter. Our table was outside, and it smelled like garbage. Our waiter was rude to us right away, and was clearly not happy to be waiting on 3 little (well behaved) children. Then I overheard him talking to the owner about how they should hang a sign on the door stating "no kids allowed". I approached the owner and asked if he had a problem with my children, he coldly said "not yet". We were so offended that we left before we got our food. (the kids had shared a $7 bowl of macaroni and cheese). We spoke w/ the owner when we left, he never apologized and he said that his kids would never throw mac and cheese on the ground. And something to the effect of how dare we bring our children there when it was a busy lunchtime.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Best Dinning Experience in Front Range”

Augustine Grill

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5 of 5 stars
Kansas
Aug 11, 2007
4/5 found this review helpful

We have dined for years at this outstanding establishment and it just keeps getting better. It is our favorite restaurant in the front range and that is saying a lot. The ambiance is excellent only surpassed by the outstanding service. The staff is very professional and friendly. The food is another story, it is simply the best. The preparation is world class and the presentation would compete with the most expensive restaurant I have frequented in my fifty plus years of dinning out all over the United States. The prices are not cheap but fair and well worth the price for truly elegant dinning in a casual atmosphere. If you are looking for a place that serves lots of mediocrity food that you can take home for another meal this is NOT your place, but if you enjoy a fine meal served in the appropriate quantity for ultimate enjoyment this is the place. You can even save room for the exquisite desserts, which are the best. Don't leave without sampling the bread pudding and the creme brule. Next time make it for lunch. The food is excellent and the outside dinning is a special experience. The setting is world class with live music some of the time. An absolute Colorado treasure!!!!!!!!!!!!!!!1

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews of Augustine Grill

( 2-6 of 7 )
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Augustine Grill Address

519 Wilcox St, Castle Rock, CO 80104-1736
Tel: (303) 814-3663
* Restaurant price information is based on meal cost per person, excluding drinks, tax and tip.