I was at the Best Western in Brighton on May 20. Today, I was about to pay my credit card bill and saw that the Best Western not only charged me for my one-night stay but also put an unauthorized, surpise $300 charge on my credit card. When I called to ask what that was about, the person who answered the phone said I had an unauthorized pet in my room. Absolutely not true. I have asked them to remove the charge. They are reviewing surveillance video to locate me to see if I did indeed have a pet. I will NOT pay this unauthorized, incorrect and secret charge. If I had simply paid my credit card bill, with lots of vacation charges on it, the Best Western would have gotten $300 by simply slipping in this incorrect charge. I hope this is not a typical practice for them. I will say this is the third time I have stayed there. The first two went well. At this point, I am not anticipating a fourth visit.
- Official Description (provided by the hotel):
- Get away to this renovated luxurious BEST WESTERN Brighton Inn hotel that offers an abundance of amenities. Located right off of Highway 85, the BEST WESTERN Brighton Inn offers the ideal location. We are close to downtown Denver and Denver International Airport, near charming attractions and many of the area's corporate offices. Sports enthusiasts and nature lovers will take delight in visiting Barr Lake State Park, Riverdale Golf Course, Coors Field and Mile High Stadium. We are also located only 45 minutes from Boulder hiking, biking trails and Pearl Street Mall. Looking for a taste of the local attractions? The Adams County Fairgrounds is only a couple miles away. If you like the hustle and bustle of a big city, downtown Denver is just 20 minutes away and offers attractions such as the Denver Zoo, Denver Art Museum, Cherry Creek Mall and Sixteen Street Mall. Families and guests looking for excitement will enjoy visiting Six Flags(R) Elitch Gardens and Rocky Mountain National Park. Get the perfect start to each day with a complimentary hot breakfast which includes your choice of: scrambled eggs, hash browns, ham, bacon, sausage patties & links, French toast, biscuits and gravy, waffles, coffee, hot chocolate and more! All of our rooms are 100% non-smoking, offer satellite television, a coffee maker, a microwave, a refrigerator, high-speed Internet access, a desk, and much more. For an affordable visit to Brighton at a hotel with very friendly staff, reserve a stay at the BEST WESTERN Brighton Inn today and save! ... more less
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