Read several glowy reviews of Powderhorn and decided to give it a try for a two-night, three-day business trip to Breck. I do not want to disparage my fellow reviewers but... 4 stars? Really? It may be that folks who like this place do not frequently stay in hotels and had rather low expectations, or think that a condo stay SHOULD be like camping in a cabin.
At any rate, the Powderhorn isn't a hotel; it's a group of rental properties enclosed in an aged, crumbling apartment building with absurd parking, ridiculous access to the "rooms," and no guest service desk on site. That's right, you need to check in at the rental office in downtown Breck. So you have to find parking on Main street to get your key. And check out. No leaving keys in the rooms!
The rooms are all "nonsmoking," but they've certainly been smoked in. There have been updates to furnishings and fixtures here and there but the old smoke smell is persistent. Folks with children or allergies/asthma will be particularly displeased.
Throughout my stay, I found that: the garage door sensor was broken, necessitating getting out of my car to open the door & enter/exit the property; there was no Ethernet cable in my rental (discovered at 10 pm when I was already in bed); there was no secure WiFi; the landline phone did not work (at 10 pm, trying to call guest services); and there was no hair dryer (discovered at 6 am, out of shower getting ready to go).
It's not the lack of amenities, inconvenient access or less-than-modern decor that gets Powderhorn 2 stars from me; it's how the property owners obviously disregard their guests' comfort and basic requirements for a pleasant stay. The message "We Don't Care" comes through loud and clear at every point of interaction (or non-interaction, essentially) with the staff.
You can do MUCH better.
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- Also Known As:
- Powderhorn Condominiums Hotel Breckenridge