I was surprised to see so many bad reviews here. I had stayed here this past March and thought it was a perfectly acceptable hotel. And there had been some renovation since then, so I was looking forward to another stay here.
I got a slightly nicer room this year (last time I had to transfer to a second set of elevator). This time I have a view of the mountain and a nice balcony. Otherwise the hotel looked almost the same as last year.
I really hate hotels that charge a resort fee, esp when it was added at the beginning of December without any notice. It includes parking, but I suspect most people who come to ski here are not driving, but taking the shuttle instead.
Overall I found all the staff to be genuinely nice and want to help. There were some rough edges and I suspect this is mostly due to inexperience as I think many employees are seasonal workers. As a Hilton Elite member, I was given a letter explaining the benefits. I think it would be nice if the front desk clerk had explained the benefits and services in a bit more detail at check in. They no longer use the breakfast vouchers so it was a bit confusing for me. The concierge was also really nice, but she didn't really know the answers to most questions I had asked her.
I read some bad reviews about the breakfast. I didn't think it was that bad. It was reasonably priced and had a good variety. It's on par with the food you get in Breckenridge
This seems to be new this year. The brochure at the hotel and its website advertises a ski valet service that brings your skis to the slopes. However, in practice, I've found that most of the time you have to bring your owns back to the hotel for them to store it and take them to the slopes yourself in the morning. I have big issues when hotels try to advertise services that are simply not there. When I called the front desk and asked about it, I was told they would store your skis as the extent of the service. When I pressed, she said if I really insisted, they could bring it out for me. Again, that's not quite how this was advertised. The ski valet was nice and I kind of feel bad asking him to carry my skis for me since it wasn't offered. I did see a ski rack with Double Tree flag by the parking lot on the slope, so I hope this is a case of early season, lack of training.
This is a huge benefit to staying at the Doubletree. On Fridays, a handful of guests in Vail Resorts owned hotels are allowed to use the lift one hour early. It was only the Beaver Run lift, but you can pretty much access the entire Peak 9. I truly felt like a VIP that morning. By 8:30 when people were lining up, I had done a few runs already. While all the staff were wearing the First Track badge, no one proactively explained to me the benefit. I think this is a huge missed opportunity for the hotel to sell this tremendous benefits.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel Breckenridge is a true mountain experience offering views of the majestic Rocky Mountains. Our full service hotel is directly across the street from Peak 9 of the world renowned Breckenridge ski resort. The chair lift is within walking distance from the hotel. We are also only a 10-minute walk to historical Main Street where you can find a variety of shops, dining options and exciting Gold Rush history! ... more less
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- Also Known As:
- Doubletree By Hilton Breckenridge Hotel Breckenridge
- Great Divide Hotel
- Great Divide Breckenridge