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“A very nice place to stay.” 4 of 5 stars
Review of DoubleTree by Hilton Breckenridge

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DoubleTree by Hilton Breckenridge
3.5 of 5 Hotel   |   550 Village Road, Breckenridge, CO 80424 (Formerly Great Divide Lodge)   |  
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Ranked #14 of 22 Hotels in Breckenridge
GreenLeadersBronze level
Lewisville, Texas
Top Contributor
59 reviews 59 reviews
56 hotel reviews
Reviews in 48 cities Reviews in 48 cities
20 helpful votes 20 helpful votes
“A very nice place to stay.”
4 of 5 stars Reviewed November 20, 2012

I only spent one night and didn't really use the amenities of the hotel, but my room was great (the bath was quite small compared to the rest of the room). And as I would expect, the bed was awesome as I slept very well so my overall stay was pretty awesome because of that alone! Yes, there was construction going on but I can live with that--perhaps better signage was needed. That said, if that would not have been a factor, it would have been a 5 for sure.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitney T, Public Relations Manager at DoubleTree by Hilton Breckenridge, responded to this review, December 4, 2012
Thank you for the review! We apologize for the lack of signage during our construction. We have taken note about this for the future. We are excited to announce all of our minor construction is completed for the winter. We hope you come back and see our improvments soon!
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797 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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English first
Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 14, 2012

so much dust and construction in the lobby. it was a maze to get to room - had to take 2 sets of elevators. our floor was extremely outdated, room was so tiny and we could hear EVERYTHING in our room. Maintainence outside our rooms early am and someone had a large dog on our floor that barked continually. I would have complained, but we were only staying one night. Shower water was lukewarm. all this for the low price of 169 per night - NOT WORTH IT! then $25 for parking because 'ski season started so parking was limited'. really?? it was the 2nd day, no snow and 2 runs. biggest line of BS ever and tons of rooms open. the only positive thing was the front desk staff was nice. We were on the 10th floor because it was suppose to have a view. what a joke! it's a great location if you ski Peak 9 though - it's right across the street.

Room Tip: go for the lower renovated rooms...
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at DoubleTree by Hilton Breckenridge, responded to this review, November 16, 2012
We’re sorry for the inconvenience you experienced due to our renovations. We are currently undergoing some growing pains and appreciate your flexibility. I’m also terribly sorry that the construction noise and nearby dog barking disturbed your stay. We have finished our minor construction and hope our new carpets and wallpaper on our lobby floor will improve your experience with our property another time. Your satisfaction is very important to us, and we appreciate your feedback about the interruptions and parking fee. Your comments will help us correct these issues. We hope you’ll consider staying with us again the next time you’re in the area.
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Colorado Springs, Colorado
1 review
4 of 5 stars Reviewed November 13, 2012

Great hotel for a quick getaway or longer stay. We stayed for just one night and had fantastic service and nice accommodations. The beds were comfortable, the rooms were clean and spacious. Housekeeping took a bit to come when we called, but, the desk staff was very helpful booking last minute plans and giving great dinner recommendations (even had coupons for us). The location was quiet and they had a shuttle to take you over to Main street for shopping and dining. Would come back for a ski vacation in the winter too!

Room Tip: They allow pets, so ask for a no pet room if your not bringing your dog!
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chris T, General Manager at DoubleTree by Hilton Breckenridge, responded to this review, November 16, 2012
Thank you for the wonderful review! We are very excited that you enjoyed your stay with us at the DoubleTree and look forward to seeing you this winter!
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Steamboat Springs, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 28, 2012

What a great hotel on its way up. I was looking for a hilton property and saw it online. i called to see if I could get a better rate and they were fantastic on the phone and got an even lower rate in person. They have remodeled everything but the rooms themselves, which are still decent. They could use a desk, however, for business and so many of us do while enjoying such a great resort town. The staff is exceedingly friendly and made me feel almost like I had been there before.

I must relay the story from the middle of the night. I received a few calls, likely from someone trying to reach another room. I called the desk and asked to have my phone turned off and they suggested I unplug it - which I did. To my surprise in the monrning was a note under my door taking 30% off my stay. Amazing.

Look forward to going back.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at DoubleTree by Hilton Breckenridge, responded to this review, November 16, 2012
Thank you for your review. We are pleased that our staff met your expectations. We pride ourselves on excellent customer service. I shared your review with my front desk staff.

We have good news. We are fully renovating our bedrooms next April to include new furniture, wallpaper, carpet, artwork and more. Our new rooms will have a large desk for business.

We hope you come back and visit us again soon.
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Colorado
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 25, 2012

Spent a couple of nights at a good price including breakfast at this place. The first night was a nightmare in the room assigned to us. Avoid getting booked into rooms 309,409,509 if you want any privacy at all. The rooms next to these have a balcony that faces your room, so you have to keep the curtain closed all the time. We complained the next morning and were re-assigned another room on the front of hotel which was outstanding. So the hotel did the right thing.
The breakfast was the best, and the hospitality at the front desk was commendable for correcting a bad situation.

Room Tip: Avoid rooms ending in 09!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at DoubleTree by Hilton Breckenridge, responded to this review, November 16, 2012
Thank you for your review. We apologize for the inconvenience of moving rooms the second night, but we are glad the second room met your expectations. We pride ourselves on excellent customer service and appreciate your feedback about our front desk staff and the restaurant.
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Littleton, Colorado
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 25, 2012

By the extremely inconsistent reviews. We went at the beginning of mud season so we got a great rate. Service throughout our stay was excellent, including service in the 9600 grill. The front desk cheerfully let us check in a few hours early and upgraded our room to a balcony. The room was spacious and clean. The bathroom was a bit small, you couldn't fully open the door as it hit the front edge of the toilet. Kind of odd. Due to the time of year (late September) room temperature wasn't an issue as many have complained about. Anybody that can't get $15 worth of value out of the breakfast buffet isn't trying very hard. The hot tubs were cold when we first went to use them and we were told they had shut them down to repair a leak and were in the process of getting them up to temp. The next morning all was well. The only really unpleasant part of our stay was caused by the people in the room next door arriving after we were asleep and carrying on in loud drunken voices. Can't really blame that on the hotel.

Room Tip: Try to get a balcony and avoid rooms that require two elevators to reach.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitney T, Public Relations Manager at DoubleTree by Hilton Breckenridge, responded to this review, October 29, 2012
We always appreciate hearing from our guests, since we work hard to make sure all our guests have a rewarding experience. Your positive comments are appreciated and I will be sharing your review with our team. While we do have additional security and overnight managers available, we also encourage guests to contact the front office if they have any noise concerns. We hope that the guests who interrupted your sleep didn't ruin your experience. We've shared your review with our security team and we would love to have you again if you return to Breckenridge.
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Denver, Colorado
Top Contributor
54 reviews 54 reviews
47 hotel reviews
Reviews in 39 cities Reviews in 39 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 2, 2012

The room was very big and the king bed was very comfortable. The decor was a bit dated and could use a remodel. The bathroom was very small. The unit was clean and had great mountain views. The 9600 Grill is on site and has good food. Easy check in and check out. Underground parking was free. Although you had to pay $12.95 for internet access per day. Hotel is pet friendly.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at DoubleTree by Hilton Breckenridge, responded to this review, November 16, 2012
Thank you for your great review. We are updating our bedrooms and conference space this April. After this renovation, our whole hotel will be fully renovated. Please come back and see our improvements soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Breckenridge

Address: 550 Village Road, Breckenridge, CO 80424 (Formerly Great Divide Lodge)
Phone Number:
Location: United States > Colorado > Breckenridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Breckenridge
#5 Green Hotel in Breckenridge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Breckenridge 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Breckenridge is a true mountain experience offering views of the majestic Rocky Mountains. Our full service hotel is directly across the street from Peak 9 of the world renowned Breckenridge ski resort. The chair lift is within walking distance from the hotel. We are also only a 10-minute walk to historical Main Street where you can find a variety of shops, dining options and exciting Gold Rush history! ... more   less 
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Also Known As:
Doubletree By Hilton Breckenridge Hotel Breckenridge
Great Divide Hotel
Great Divide Breckenridge

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