We had a great stay at the Boulder Residence Inn. The front desk staff was incredibly friendly and helpful and it always smelled of freshly baked chocolate chip cookies. We had reserved a king studio, but were upgraded to the loft style 2 bedroom/2 bath, which was incredibly convenient for our family. We had our baby upstairs and were able to relax downstairs in the king size bed! The unit was very clean and updated. The breakfasts were quite good too.
We celebrated our anniversary while there, and our parents had chocolate covered strawberries sent to us. Apparently, my mother in law called, spoke with the manager, Jackie, and told her it was our anniversary and asked if she had any ideas of something special they could do for us. Jackie said, "Oh...if it's their anniversary.....the hotel wants to do something special for them. We will give them a bottle of wine and some Colorado candies." They discussed options and Jackie said "when you decide what you want to do for them...call me back and I'll make sure it all gets handled right." So when she called back and told Jackie that she ordered the strawberries, Jackie said she would make sure they got refrigerated. Then Jackie even called my mother in law to tell her they arrived and that they got put into our fridge. When we came back to our room that evening, there was a big note on the table telling us to check our fridge, along with a bottle of wine and nice chocolates from the hotel.
We would definitely stay here again. Thanks Jackie and the rest of the Residence Inn staff!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 14, 2012
Our team thrives on creating memorable experiences for our customers. Thank you for allowing us the opportunity to help celebrate your anniversary and for sharing your experience. Jackie is indeed a super-star and I thank you for recognizing that. I hope celebrating your anniversary at the Residence Inn Boulder becomes an annual tradition.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.