Most of the staff was over friendly and helpful. The checkin, valet and concierge were wonderful. The location of the hotel is great and you can walk to shopping and restaurants easily from the hotel. We didn't notice any other hotel options in the area. The King room we were given seemed a bit small, but had enough room for a chair and desk. Our balcony overlooked the valet and front entrance of hotel so not such a relaxing spot. The room has a cork board wall which is very unique, but I'm guessing it has a purpose as a sound barrier between rooms. My biggest issues with this hotel all go back to housekeeping. The sheets on our bed had some tears, the shower was covered in mold and the service was lacking. We were out of our room from 7:30am until 3:15pm and no one had serviced our room. At 4pm, as we were showering, the housekeeper shows up. We asked her to return in 30 mins so we could finish showering but she said her shift ends and she cannot service our room unless it was now. This was quite disappointing, especially because we were hoping to get the mold issue resolved. We checked out a day early and doubt we will return. I hope management takes a look at the dirty moldy showers and stocks up on some Tilex. Housekeeping's time management is an easy fix too.