We ate in the bar restaurant - T-Zero - of this resort and the food was NOT good (egg rolls from Costco? etc.) The waitress billed us 6 times with pending charges that were not ours?! Then speaking with the supervisor, he was disagreeable . We then called his manager, Brian A. the next day and he returned the call 3 days later, could have cared less about our experience! AMEX suggested I cancel my card, which I did and 3 days later when the manager called, he simply said "oh, we've never had anything fraudulent here" ??
Where is the customer service. It seems like it would be so easy to be nice and try to understand what happened?! We can go next door to the MED and the food, people etc. etc. couldn't be nicer.
- Also Known As:
- St Julien Hotel Boulder
- St Julien Hotel
- St Julien Boulder
- Official Description (provided by the hotel):
- Join us for daily Happy Hour from 4:00 to 6:30pm daily. Our terrace is open for food and drinks, and features live entertainment most evenings. ... more less
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