If you read my reviews you know I love a good HI Express. So a long weekend at the St. Julien over Valentine's Day was a real treat. We'd recently spent a weekend at a Ritz-Carlton property and were nothing but disappointed. St. Julien, on the other hand, exceeded our expectations in nearly every way. Our first day in Boulder it was snowy and beautiful. Upon arriving at the St. Julien we were greeted by what I would come to know as the most genuinely sincere and friendly valet parkers I've ever handed over my keys to. We entered a gorgeous hotel, with a large gas and glass fireplace in the very open lobby. The whole place smells like their signature Canyon Mint product line and it's delicious. We were greeted by more friendlies at the reception desk. Check in was a breeze and we headed up to our room.
The room was breathtaking. Although we didn't realize it until the second day when the snow had cleared, our room had a city view of Boulder and the mountains. Absolutely beautiful. Now you will hear my one and only complaint of the whole trip. Our room was on the second floor literally over the main entrance. Not a lot of privacy out on the balcony. And Samba night, wow that percussion could be heard and felt throughout our room right up until they stopped playing. I wish we'd been warned. When we return to the St. Julien we'll definitely pick a different room.
The room itself was well-appointed. The bed was super-comfy with lots of linens and pillows. Complimentary bottled water by the bed. The valet guys also give you bottled water when you leave the hotel, by the way. Back to the room, there was a good-sized flat screen, lots of outlets, an ihome, lounge chair, desk and chair and a wardrobe. Everything you need. The bathroom was quite large. Two bathrobes, lots of towels and an array of Canyon Mint products that are now sitting in my bathroom here in Atlanta. Yep, I'm that girl. When the products are as good as these were I became a total hoarder. We had a small issue with the water pressure and hot water and it was corrected immediately.
We had room service breakfast every morning. It was delivered by more of the friendly staff and the presentation was beautiful. We looked forward to it each day and were never disappointed. Evening turndown service included a full ice bucket (if you know me you know that's a big deal) and chocolate covered oreos. YUM! No complaints about the service to the room. They even left a newspaper in a little bag hanging on the door handle. Loved that.
We used the spa -- it was amazing. You'll read more about that in a separate review. The spa is the fanciest spa I've ever been to anywhere anytime. They have an indoor infinity looking pool surrounded by glass so it feels like you're outside. So pretty.
We had Valentine's dinner at the restaurant at the St. Julien called Jill's. There will be a separate review on Jill's. I'm pretty tough on restaurant service. It started out rough but ended up great. I'm a sucker for being given a rose on the way out of dinner. Food was delicious and the restaurant is warm and pretty.
I hope everyone has an opportunity to experience the St. Julien. We did not want to leave. But when it came time to, the valet dude offered us water and handed us our keys with a smile and then, for one last time, I received the most sincere tip thanks I've ever gotten.
Do not stay on the 2nd floor front side of the hotel. You get lobby noise and no balcony privacy.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for the kind and gracious review of your recent stay at St Julien Hotel and Spa. We are happy to hear that the service, accommodations, amenities and your spa and dining experiences made your Valentine’s Day weekend one to remember. We strive to provide each and every guest exemplary service such as it seems that you received, and sincerely hope to have you as our guest again.
Peter T. Walstra, CHA
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.