Date of visit: Sat 4/14/12
There's a great opportunity to sample various tea flavors before the tours, if you arrive a little early. As you sip, be sure to take a look at some of the box design artwork on the walls and the fun tea-related art in the glass cases.
The tours start with a 15 minute video, followed by the 30 minute tour. BE SURE TO VISIT THE BATHROOM BEFORE THE VIDEO, because once you're in there, they warn you that all that tea you just drank might cause a problem for you during the tour, because there are no bathroom facilities once you leave the video. Go after their warning, and you miss the video.
This tour is ok for children, though be prepared to keep them by your side at all times. There's no room to run around or stray, the floors can be a little slick with tea dust, and there is machinery nearby.
There is a GREAT giftshop at the end of the tour - much bigger than the one before the tour starts, so wait til the end and save yourself the hassle of carrying it!
My only complaint was the tourguide. She was engaging, enthusiastic, knowledgable and really tried to make things fun by telling some jokes, but... her voice was SO high-pitched and theatrical that it was distracting us from what she was trying to say. I overheard other people saying the same thing. I know she probably loves her job, but I do think that companies need to hire tour guides that aren't going to make you not want to hear what they have to say. I feel bad for saying that... but it lessened the experience. If you go, you'll definitely know you had the same tour guide as I did by the time she's done introducing the video.
Definitely a worthwhile stop if you're in Boulder. Allow 45 mins for the tour, plus 15 mins to get there early for sampling ... and some time for the gift shop afterward.
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